From banks and mortgage companies to real estate companies, and from large insurance providers to Wall Street investment firms, we help financial services companies leverage sourcing to improve their performance. Find out what we can do you for your financial services company. We help you identify the best approach for optimal delivery of IT and business process services.
| Client | Client Need | Outsourced Services Value | Solution | Results |
| $73 Billion Asset Midwest US Regional Bank | Commitment to use offshoring as a strategic advantage and lacked internal skills to execute offshoring transactions | Transaction covered 1,200 PTEs and TCV of $120M | Outsourcing Center of Excellence (OCE), including: portability assessment; selection, evaluation and contracting execution; transition; and sourcing governances | Creation of Outsourcing Management Group including: financial analysts, transaction managers, procurement specialists, and program managers. |
| $81 Billion Asset Southeast US Regional Bank | Transaction assistance with outsourcing several discrete backoffice processes. | 700+ PTE and TCV Of 185M. | Engage Tier 1 BPO service providers through the RFP, evaluation, selection, contract development, and negotiations process for critical backoffice operations. | Migration of 700+ resources across Trust, Call Center, Payroll, Recruiting, and Mortgage Processing. |
| $332 Billion AUM Swiss Private Bank | Renegotiation of agreement for correspondent clearing services with service provider. | 5year $7SM TCV | Correspondent Clearing transaction, including RPP, rate cards, financial base case, facilitation of vendor solution sessions, evaluation, and down selection. | Renegotiation with outsourcing provider to yield approximately 20% cost savings, standard service level agreements and more favorable legal terms & conditions. |
| $1.4 Billion Revenue US Mortgage Lender | Annual growth rate of 120% caused need to gain additional capability and capacity for discrete Finance & Accounting. | 5year $35M | Conducted market test (RFI) efforts to support a fast-tracked Procure-to-Pay (P2P) sourcing transaction, including managing the strategic sourcing for order management, accounts payables, and asset management components. | Approximately 19% in projected annual savings. |
| European Central Bank with more than USD $250 Billion AUM | Bank that invests in markets around the world required an optimal support solution for its 24X7 Trading activity. | 5 year - $ 20 million | Strategic evaluation of ITO and Data Management function to determine an optimal portfolio for global outsourcing, resulting in an RFP, detailed due diligence, contractual agreement, and a Transition Framework, | Timely access to right skills to manage growth, 24X7 support for trading in different time zones, significant improvement in Data quality to support investment decisions, and over 25% saving in costs. |
| $84 Billion Asset Eastern US Regional Bank | Enterprise solution to determine which of core operations should be considered for outsourcing or offshoring activities | N/A | Conducted an organization wide sourcing assessments of 30 + departments to determine opportunities for cost reduction and capabilities acquisition through offshoring. | Identification of better than 25% of clients 23,000+ PTE corporate positions had significant portability potential resulting in 3 outsourcing transactions. |
| $1.3 Trillion Asset Dutch Financial Services Institution | Insight into opportunities for improving global Procure to Pay operations | N/A | European strategic assessment of Procurement and Accounts Payable, including: spend analytics, skills inventory, benchmarking of client savings KPIs, platform and systems review; and development of an internal transformation plan and business case. | Identified 40+ shadow procurement and accounts payable organizations that could be consolidated to yield approximately 35 - 50% cost savings, and an additional IS -25% in spend savings from the rationalization of suppliers and consolidation with a Tier One partner |
