We are standing on the threshold — witnessing the move from hype to reality as advances in emerging technologies converge to create a suite of services and capabilities that has the potential to change business, accelerate business outcomes, reduce cost, create new revenue opportunities and completely redefine how work gets done. Many outsourcing clients and service providers are scrambling to catch up with these changes. The next 12-18 months are crucial, and that window is closing quickly. Industry mindshare and market share are at stake and the old ways of solving business problems are fading quickly.
Founded in 1993, The Outsourcing Institute is the largest neutral professional association dedicated solely to technology & outsourcing, comprised of more than 74,000 professionals worldwide and providing information, research, networking opportunities and customized outsourcing solutions to the industry. The Outsourcing Institute is the go to source for best practices, trends, tools, advice and events for all categories including IT, Business Processes, HR/RPO, Call Center and Finance, as well as Process Automation through our sister company, The Institute for Robotic Process Automation.
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