THE NEW DIGITAL NORMAL
How digital platforms and services are changing the way businesses and governments work
Remember “cloudwashing,” when there was more hype than reality to predictions of the cloud-centered enterprise? Eventually, reality caught up, though, and today the cloud provides the platform for most of us to conduct everyday business.
From the heart of Silicon Valley, the NorCal and Digital Enterprise chapters of IAOP have teamed up to bring you two stories of how the possible is becoming the new digital normal. We warmly invite Bay Area residents to attend in person in Palo Alto. Those outside the Bay Area can join us by webcast-
1. Smart Cities: How the City of Santa Clara is embracing new digital services –
The adoption of digital services in the private sector has raised expectations for municipalities to provide similar citizen services. Gaurav Garg, CIO, City of Santa Clara and will discuss how Santa Clara is using new technologies to improve service delivery and drive its economy. He’ll be joined by Avasant’s Henry Guapo, Partner and Public Sector Global Lead.
2. Outsource Well or Else! Learn the 7 keys of successful software outsourcing in action –
Accelerance CEO and founder Steve Mezak shares his year-long personal journey to develop a two-sided online business platform, using an outsourced software design and development team. Mezak will share how he used the 7 Keys of Successful Outsourcing to handle the inevitable course corrections along the way: fixing a bad user interface, facing major security flaws and adopting a DevOps approach. Attendees will learn how to select and manage an outsourced development team, what to look for and avoid, and how the new platform (now in beta release) makes the process easier.
3:30 – 3:45 Registration
3:45 – 3:55 Welcome and Introductions – Neil Hirshman, Kirkland & Ellis (co-chair)
3:55 – 4:40 Smart Cities – Gaurav Garg, City of Santa Clara and Henry Guapo, Avasant
4:40 – 5:30 Outsource Well or Else — Steve Mezak, Accelerance
5:30 – 5:35 Wrap up – Cristin Balog, Nexient (co-chair)
5.35 – 6:30 Networking Reception – hosted by Avasant and Accelerance