DIGITAL FIRST HEATHCARE: RE-IMAGINING THE CUSTOMER VALUE CHAIN
This Digital Forum will provide cutting-edge insights on how Healthcare firms are modernizing their IT and adopting digital operations. Learn about the latest innovations in the area of Claims processing and Digital Customer engagement.
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Featured Speakers
Ian Phillips
VP of Business Development, HCL DRYiCE
Avasant
Matt Barlow
Partner, Avasant
AvasantThe Healthcare sector has been beset with legacy processes, archaic technologies, and stringent regulations. However, spurred by the pandemic and a need for digital customer experience, Healthcare is finally embracing a Digital First approach. Claims management is one of the areas where Automation and AI can drive real transformation. A fully digitized claims process increases efficiency and improves customer satisfaction while reducing cost.
Key Topics
- Claims Processing Innovations
- Modernized Healthcare
- Digital Customer Engagement
- End-to-end Digitization of the Claims Customer Journey
- AI, Automation, and Digital Technology Solutions
About Avasant
Avasant is a leading management consulting firm focused on translating the power of technology into realizable business strategies for the world’s largest corporations. Specializing in digital and IT transformation, sourcing advisory, global strategy, and governance services, Avasant prides itself on delivering high-value engagements through industry-focused innovation and flexible client-based solutions.
Our seasoned professionals have an average of 20 years of industry-honed expertise, having conducted 1000+ engagements in over 50 countries. Avasant’s next generation consulting and advisory methods have made it the top-ranked firm in its class, with recognition from numerous organizations, including: Vault, NOA, IAOP, and Wall Street Journal.
Avasant’s engagement in the global market has inspired a strong commitment to community and purpose. Avasant Foundation supports technology and skill development programs to create employment opportunities for youth across Africa, Asia, the Caribbean and Latin America.
For more information, visit https://www.avasant.com.
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About HCL
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 159,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
For more information visit: https://www.hcltech.com/about-us
