Outsourcing World Summit 2017

February 19, 2017 – February 22, 2017
San Antonio, Texas

OWS17: Harnessing the Power of Disruption

How we think, do business, interact, learn and go about our day-to-day has changed. Disruption has displaced our industry and is producing new and more efficient businesses, services that are better — less expensive and more creative, useful and impactful — and scalable.  How do you make sure you’re making the most of these new opportunities?
By joining IAOP on February 19-22, 2017, at the JW Marriott Hill Country in San Antonio, Texas, for the 20th anniversary edition of the Outsourcing World Summit (OWS).The Summit features powerful keynotes, 50+ hand-picked sessions, conversation-packed receptions, lively meet and greets and…networking, networking, networking!

Building on the learnings from OWS16 and the feedback from delegates, IAOP already has exciting things in store for OWS17, including:

  • Roundtables – More breakouts in an open forum format for greater interaction and information exchange
  • SMEs – A specific focus dedicated to our small and medium enterprise delegates
  • C-Suite Symposium – The opportunity for C-level executives to come together to address the challenges facing these leaders at the helm of global organizations
  • IAOP’s Got Talent – Providers, advisors and buyers all take the hot seat at this engaging game show
  • Advanced Track – Dig a little deeper with sessions aimed at those who are beyond the basics
“This is the state-of-the-art event. No other outsourcing event can offer what IAOP’s conference offers. Mind shifting and thought provoking is how I put it.”As we build the program, we are acutely aware of the pace at which our industry changes. Our guarantee to you is to bring you not only best practices but the latest trends and how that affects your business, now and into the future.


February 19, 2017 – February 22, 2017


JW Marriott Hill Country
23808 Resort Pkwy
San Antonio, TX 78261

About IAOP

IAOP is the association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence o improve business service models and outcomes.

Organizations have become increasingly technology driven and interdependent through an array of ever-changing collaborative business models.  Most generally referred to as ‘outsourcing’, these approaches include multi-sourcing, global business services, offshoring, nearshoring, robotic process automation (RPA), cloud-sourcing and many other variants. Both opportunities and challenges have emerged from these changes: new technologies like SMAC have moved front and center; partners have become sources of not just efficiency, but innovation; security and privacy have taken on new urgency; and even the most basic management principles have begun to give way to new approaches led by a new generation of business leaders.

IAOP’s unique characteristic—core competency—is its ability to bring together this diverse, highly collaborative and passionate group of individuals and organizations.