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# Avasant: Leading management consulting firm specializing in sourcing advisory, digital and IT transformation, global development, and governance services.

## Sitemaps
[XML Sitemap](https://avasant.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Avasant Announces Open Access to Industry-Leading Research for End User Organizations Worldwide](https://avasant.com/avasant-announces-open-access-to-industry-leading-research-for-end-user-organizations-worldwide/): Avasant today announced open access to its research library for end-user organizations globally, expanding how enterprise decision-makers engage with trusted market insight in an era defined by AI, real-time intelligence, and accelerated decision-making.
- [Avasant Recognized on the 2026 Global 100 List by IAOP®](https://avasant.com/avasant-recognized-on-the-2026-global-100-list-by-iaop/): Avasant, a leading global management consulting firm, today announced that it has been named to the 2026 Global 100 List by IAOP® in the Advisor Category.
- [Avasant Ranked Among Top Consulting Firms in Asia Pacific and North America by Vault in 2026](https://avasant.com/avasant-ranked-among-top-consulting-firms-in-asia-pacific-and-north-america-by-vault-in-2026/): Avasant, a leading global management consulting and advisory firm, is proud to announce its recognition in Vault’s 2026 Top Consulting Firm Rankings, earning a #10 ranking in Asia Pacific and #46 ranking in North America. These prestigious placements underscore Avasant’s strong regional presence, market impact, and commitment to delivering exceptional value to clients worldwide.
- [Avasant Expands European Footprint with Integration of Whitebridge Consulting](https://avasant.com/avasant-expands-european-footprint-with-integration-of-whitebridge-consulting/): Avasant and Whitebridge Consulting today announced the expansion of their long-standing partnership in the Benelux, with Whitebridge Consulting integrating into Avasant’s broader European practice. This integration marks a significant milestone in Avasant’s continued investment in Europe and strengthens its ability to deliver locally grounded, globally informed advisory services across the region.
- [Avasant Leads the Way in Global Capability Center Consulting](https://avasant.com/avasant-leads-the-way-in-global-capability-center-consulting/): Los Angeles, CA – March 3, 2025
- [Avasant Research Expands Benchmarking Capabilities with the Launch of Business Economics](https://avasant.com/avasant-research-expands-benchmarking-capabilities-with-the-launch-of-business-economics/): Los Angeles, CA – February 28, 2025 – Building on 35 years of industry leadership with Avasant’s renowned Computer Economics IT Spending and Staffing Report, Avasant Research is proud to introduce Business Economics—a comprehensive benchmarking solution that extends beyond IT to business functions, including procurement, finance and accounting (F&A), and human resources (HR).
- [Avasant Expands Global Presence with New Office in the Philippines](https://avasant.com/avasant-expands-global-presence-with-new-office-in-the-philippines/): Los Angeles, California – March 2, 2025 – Avasant is proud to announce the opening of its newest office in the Philippines. With this expansion, Avasant strengthens its ability to support clients in leveraging the country’s highly skilled workforce and thriving business process outsourcing (BPO) sector. This expansion enhances our global presence, complementing our existing offices in Mexico, the UAE, and India, and bolstering our capacity to serve US and European clients.
- [IAOP Avasant Foundation Press Release](https://avasant.com/iaop-avasant-foundation-press-release/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-to-iaop-list-of-worlds-best-outsourcing-providers/): Los Angeles, CA I August 26th, 2022
- [Avasant Receives IAOP 2023 Excellence in Strategic Partnerships Recognition](https://avasant.com/avasant-receives-iaop-2023-excellence-in-strategic-partnerships-recognition/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Gender Census](https://avasant.com/gender-census/): In mid-2017, Avasant launched a program to balance our gender numbers across all geographies and positions. It is my pleasure to announce that since then, our female employees have increased by over 400%, with women now accounting for 41% of our total employee base. I am also thrilled to report that on June 13 2022, Avasant North America reached 51% women and 49% men.
- [Women’s Day 2022](https://avasant.com/womens-day-2022/): I am proud to celebrate with you all today, the innumerable achievements of women all around us, and their contributions in shaping our communities and building a brighter future for us all.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-iaop-top-100-consulting-firm-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Avasant Acquires CEMEX Vendor Governance Captive](https://avasant.com/avasant-acquires-cemex-vendor-governance-captive/): Avasant has partnered with IAOP on Global Equations, a one-of-a-kind platform, that showcases the digital competitiveness of alocation while seamlessly connecting all the segments of an investment ecosystem.
- [Journey to The Imagination Age with 250+ Fortune 1000 Leaders at Empowering Beyond Summit 2022](https://avasant.com/empowering-beyond-summit-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Kevin S. Parikh, CEO & Chairman, Avasant, featured in Forbes – From Omnichannel to Omniverse: Preparing for the Next Evolution of Customer Engagement](https://avasant.com/kevin-s-parikh-ceo-chairman-avasant-featured-in-forbes-from-omnichannel-to-omniverse-preparing-for-the-next-evolution-of-customer-engagement/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Avasant Awarded for Excellence in Strategic Partnerships by IAOP](https://avasant.com/avasant-awarded-for-excellence-in-strategic-partnerships-by-iaop/): For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes.
- [HR Outsourcing Service Providers Rising to Meet New Demands for Digital Transformation](https://avasant.com/hr-outsourcing-service-providers-rising-to-meet-new-demands-for-digital-transformation/): The HR function is evolving to meet the challenges of the labor market, which is increasingly being disrupted by labor shortages, pressure on wages, and the changing expectation of employees working from home. To address these challenges, enterprises are increasingly relying on service providers for flexible HR operations and digital transformation. This has led to a seven percent growth in HR outsourcing adoption between June 2020 and June 2021. Additionally, platform adoption continues to be at the core of HR transformation as enterprises extend their HCM systems or implement new ones. These trends, and others, are covered in our new Global Hire-to-Retire Business Process Transformation 2021-22 RadarView™.
- [Blockchain: Building Trust in the New Normal](https://avasant.com/blockchain-building-trust-in-the-new-normal/): During the pandemic, organizations slowed their blockchain investments as they gave top priority to business continuity, remote and hybrid work, cybersecurity, and digital transformation. Now, however, as we emerge from the pandemic, organizations are showing renewed interest in blockchain, especially around new use cases in the medical supply chain, healthcare surveillance, and procurement optimization. These emerging trends, and others, are covered in Avasant’s Blockchain Services 2021–2022 RadarView™.
- [Embracing Digital First to Transform Customer Service](https://avasant.com/embracing-digital-first-to-transform-customer-service/): The global contact center outsourcing services industry grew 15% between 2020 and 2021. Lockdowns and social distancing made it difficult for enterprises to keep their contact centers operating at capacity, and outsourcing closed the gap. The pandemic has changed customer expectations, and customer service is becoming omnichannel and cloud-based. Contact centers are adopting hybrid work and using a contact-center-as-a-service (CCaaS) model to maintain business continuity and prepare for future disruption. These emerging trends are covered in Avasant’s Contact Center Business Process Transformation 2021– 2022 RadarView™.
- [Key Trends Shaping The Workforce Of The Future – Kevin S. Parikh Featured in Forbes](https://avasant.com/key-trends-shaping-the-workforce-of-the-future/): There has been a rapid shift toward remote work, innovation and automation, enabled by the ubiquity of technology and the digital economy. What will the future look like, and what does it mean for the workforce and youth of today?
- [Digital Transformation to Propel Enterprises into the New Age](https://avasant.com/digital-transformation-to-propel-enterprises-into-the-new-age/): With a rapid shift to remote work, virtualization, touchless customer engagement, and agile supply chains, organizations are leapfrogging towards digitalization. The quest for survival in uncertain times and the desire for greater business value is accelerating the adoption of digital technologies and solutions. By strengthening their digital foundation and offering bundled end-to-end transformation solutions, service providers are becoming a critical part of their customer’s digital journey.
- [Transforming Manufacturing and Maintenance Processes in Aerospace and Defense](https://avasant.com/transforming-manufacturing-and-maintenance-processes-in-aerospace-and-defense/): The aerospace and defense industry is facing pressure in two directions. The commercial side of aerospace is struggling with decreased demand from the impacts of COVID-19 while the defense and space segments are seeing growth as new technologies emerge. Regardless of the segment, however, the prescriptions are similar. Digital transformation and the adoption of technologies such as 3D printing, artificial intelligence, digital twin, and augmented/virtual reality (AR/VR) are an imperative.
- [Avasant recognized for Excellence in Strategic Partnerships 2021](https://avasant.com/avasant-recognized-for-excellence-in-strategic-partnerships-2021/): Avasant is proud to be recognized for the second consecutive year in the category of “Excellence in Strategic Partnerships” from the Industry Association of Outsourcing Professionals (IAOP) – a position of honor.
- [Avasant Computer Economics featured in CyprusMail – Worldwide IT Spend moves to the ‘next normal’ — Analyst](https://avasant.com/avasant-computer-economics-featured-in-cyprusmail-worldwide-it-spend-moves-to-the-next-normal-analyst/): Computer Economics featured in CyprusMail article “Worldwide IT Spend moves to the ‘next normal’ — Analyst”.
- [Advancing From Digitization to Data Insights](https://avasant.com/advancing-from-digitization-to-data-insights/): The pandemic has accelerated the need for digitization to achieve growth in every market segment. With paper-based workflows reducing overall workforce productivity, enterprises are leveraging cognitive technologies to streamline document processing across various departments. Platform providers are moving beyond traditional optical character recognition-based data extraction to generate new insights from complex, unstructured data. These trends, and others, are covered in our Intelligent Document Processing Platforms 2021 RadarView.
- [Business Agility And Resilience Drive Demand For Risk And Compliance Services](https://avasant.com/risk-and-compliance-services-2020-2021-radarview/): COVID-19 has emphasized the need for regulatory compliance, internal compliance controls, and the use of security frameworks and tools. Meanwhile, the regulatory environment is increasingly complex, particularly for multinational companies, as they struggle to comply with sometimes conflicting regulations across regions. Risks have changed with a growing cloud environment and increasingly diverse IT service portfolio. The need for a strong governance, risk, and compliance (GRC) partner has grown. These emerging trends are covered in Avasant's Risk and Compliance Services 2020-2021 RadarView™ report.
- [AI Emerges As The Foundation Of Enterprise Decision-making](https://avasant.com/applied-ai-and-advanced-analytics-services-2021-radarview/): Over the past 12 months, the number of artificial intelligence (AI) and advanced analytics projects in production has increased by 54%. Much of this growth is due to AI-enabled digital workplace solutions and self-services capabilities, allowing for low-touch operations needed during the pandemic. New use cases have emerged in areas such as advertising, media, and marketing where consumers now expect personalized content and communication. AI is creating a shift in the way enterprises consume data and make decisions.
- [SAP S/4 HANA and Service Providers Unlocking New Business Processes with Analytics](https://avasant.com/sap-s-4-hana-and-service-providers-unlocking-new-business-process-with-analytics/): Enterprises are adopting SAP S/4HANA to exploit new sources of revenue and streamline processes with the help of its big data and analytics capabilities. To respond more effectively to volatility in supply and demand, enterprises leverage SAP S/4HANA to improve visibility over business processes. Faster implementation cycles with the use of preconfigured solutions, fewer customizations, and agile development have gained traction, as enterprises are looking for faster time-to-value from their investment in SAP S/4HANA.
- [Compliance Requirements Driving the Move to Government Clouds](https://avasant.com/compliance-requirements-driving-the-move-to-government-clouds/): The dramatic shift towards smart cities and a new digital economy is increasing the need for governments to upgrade their IT infrastructure. Cloud environments are the best way to ensure government systems are highly available and data is securely accessible. But until recently, cloud was not always an option for government entities due to strict compliance requirements. Now providers are catering to this need by setting up government clouds—sovereign data centers to employ local workers in the countries they intend to serve.
- [Kevin Parikh featured in Forbes – 8 Important Industry Functions Quantum Computing Could Soon Revolutionize](https://avasant.com/kevin-parikh-featured-in-forbes-8-important-industry-functions-quantum-computing-could-soon-revolutionize/): Kevin Parikh, Chairman & CEO, Avasant discusses how quantum computing will alter the way supply chain management is managed.
- [Personalized Customer Experience Driving the Evolution of CRM Services](https://avasant.com/personalized-customer-experience-driving-the-evolution-of-crm-services/): Cloud-based CRM suites are seeing increased adoption due to the ability to personalize the customer experience. These new capabilities are driving a 30% increase in CRM implementation services this year including CRM architecture, design, and managed services.
- [Avasant Foundation’s “Impact the Future” Connects Top Technology Leaders in Support of Youth Empowerment](https://avasant.com/avasant-foundations-impact-the-future-connects-top-technology-leaders-in-support-of-youth-empowerment/): In support of the Avasant Foundation’s mission of youth empowerment, top technology leaders gathered for day on the green and sunset reception at the beautiful Terranea Resort
- [Avasant Computer Economics featured in ZDnet – Tech budgets in 2022: Everything you need to know](https://avasant.com/avasant-computer-economics-featured-in-zdnet-tech-budgets-in-2022-everything-you-need-to-know/): Computer Economics IT Spending and Staffing report mentioned in ZDnet - "Tech budgets in 2022: Everything you need to know".
- [Consumers Increasingly Shifting To Digital Content](https://avasant.com/media-entertainment-digital-services-2021-2022-radarview/): Digital content is growing exponentially as a result of the proliferation of smart devices and evolving customer preferences. Moreover, the use of digital technologies such as cloud, artificial intelligence (AI), and analytics is playing a critical role in providing personalized services to customers. Digital transformation is now an imperative for media & entertainment organizations not only to remain competitive but for their survival and growth.
- [Avasant Featured in IT Jungle: It’s Not Always Sunny in ERP Land](https://avasant.com/avasant-featured-in-it-jungle-its-not-always-sunny-in-erp-land/): For its Technology Trends 2021 study, Computer Economics polled nearly 200 IT professionals to gauge what types of technologies they’re using, and whether they’re getting a good ROI out of them. When the results were tallied, ERP came in dead last out of 15 technologies.
- [Kevin Parikh featured in Forbes – 14 Tech Experts Predict Exciting Future Features Of Driverless Cars](https://avasant.com/kevin-parikh-featured-in-forbes-14-tech-experts-predict-exciting-future-features-of-driverless-cars/): Kevin Parikh predicts the future of driverless cars and their importance in Forbes Technology Council.
- [Kevin Parikh featured in Forbes – 15 Smart Ways CTOs Can Leverage Their Expertise To Save Their Company’s Budget Dollar](https://avasant.com/kevin-parikh-featured-in-forbes-15-smart-ways-ctos-can-leverage-their-expertise-to-save-their-companys-budget-dollar/): Kevin S. Parikh, CEO & Chairman Avasant expresses how CTO's can leverage their expertise to save their company's budget dollars in Forbes Technology Council.
- [Covid Accelerates Digital Disruption And Innovative Business Models In The Insurance Sector](https://avasant.com/covid-accelerates-digital-disruption-and-innovative-business-models-in-the-insurance-sector/): Changing risk landscapes and worsening loss ratios are shifting the role of insurance companies from risk mitigation to risk prevention. Additionally, the pandemic has put new pressures on business models. Newer risks, evolving customer expectations, and increased competition combined with business continuity challenges have made digital transformation a top priority for insurance carriers. Insurance companies are significantly investing in building digital capabilities to optimize core operations, create nontraditional products, and enhance and personalize the customer experience. These trends are covered in Avasant’s new Insurance Digital Services 2021-2022 RadarView™ report.
- [Manufacturers Reduce Human Intervention by Accelerating Digital Adoption](https://avasant.com/manufacturing-digital-services-2020-2021-radarview/): Historically, manufacturing has been highly dependent on the human workforce and a little conservative in adopting advanced digital technologies such as robots, immersive reality, and IIoT to replace the human intervention. However, this changed drastically when manufacturing companies reported losses due to workforce shortages during pandemic, as they started relying on AR/ VR based solutions for remote assistance and training, bots for technical assistance on shop floor, IoT for reducing onboarding time and simplifying reskilling, and AI-based visual inspection to detect defects. The investments on real-time monitoring and AR/VR-based remote assistance could help manufacturers realize 11% productivity gains through reduction of human intervention.  
- [Avasant is Proud to Sponsor Innovate@UCLA Distinguished Executive Leadership Awards](https://avasant.com/innovateucla-distinguished-executive-leadership-awards/): During the event, the four awardees will discuss their personal journeys to leadership positions, their viewpoints on emerging technology disruptions, and tackling the challenges faced by their organizations during the pandemic.
- [Accelerating Cloud Migration for a Post-COVID World Presented in Collaboration with HCL and Intel](https://avasant.com/accelerating-cloud-migration-post-covid-collaboration-hcl-intel/): Cloud computing is an essential foundation for digital transformation, a key success differentiator in the post-COVID world.
- [Covid-19’s Impact On The Future Of IT Budgets](https://avasant.com/covid-19s-impact-on-the-future-of-it-budgets/): Avasant Research Featured in Forbes: Despite IT spending's downturn, spending on remote working apps and platforms is projected to reach double-digit growth rates this year.
- [Avasant’s GCC Region Digital Services 2020-2021 RadarView™ recognizes The Top-tier Service Providers Expediting Digitalization In The GCC Region](https://avasant.com/avasant-recognizes-the-top-tier-service-providers-expediting-digitalization-in-the-gcc-region/): Avasant today unveiled its RadarView™ market assessment covering the Digital Services space for Gulf Cooperation Council (GCC) region. The RadarView™ report recognizes the top 14 providers supporting the GCC region in digital transformation. These 14 providers have shown mature capabilities and consistent growth in their service offerings. Providers have been assessed across three key dimensions – practice maturity, investments and innovation, and ecosystem development.
- [DIGITAL MASTERS 2020 RADARVIEW™](https://avasant.com/avasants-digital-masters-2020-radarview/): Avasant has unveiled Digital Masters 2020 RadarView™, its flagship report that recognizes 17 leading service providers who are breaking new ground in enabling enterprise-wide digital transformation.
- [Avasant’s SD-WAN Managed Services 2020 RadarView™ Recognizes Key Service Providers Enabling  Secured And Hybrid Networks In Global Enterprises](https://avasant.com/avasant-recognizes-key-service-providers-enabling-secured-and-hybrid-networks-in-global-enterprises/): Avasant has unveiled SD-WAN Managed Services 2020 RadarView™, its flagship report that recognizes 27 leading service providers as having brought the most value to the market over the past 12 months. Avasant evaluated over 36 providers using three key dimensions: Practice maturity, partnership ecosystem, and investment, and innovation.
- [Avasant’s RadarView™ Recognizes the Most Innovative Service Providers Enabling Enterprise Adoption of IoT (Internet of Things)](https://avasant.com/internet-of-things-services-radarview-2020/): The past year has seen a proliferation of IoT projects that are generating new value for both enterprises and governments. This is expected to continue as technologies that rely on rapid data collection from IoT devices, such as real-time analytics and artificial intelligence, become more mainstream.
- [Avasant’s RadarView™ Heralds the Rapid Proliferation of AI-led Business Transformation](https://avasant.com/applied-ai-advanced-analytics-2020/): With the rapid evolution of cognitive technologies and compatible AI & Advanced Analytics solutions, enterprises are beginning to see real business value. AI solutions have become enterprise-grade, and are being implemented to drive actionable insights, recommendation engines, autonomic actions, fraud prevention, personalization and a whole host of other functions.
- [Avasant’s RadarView™ forecasts explosive growth in Enterprise CyberSecurity for the Most Innovative Service Providers](https://avasant.com/cybersecurity-radarview-2020/): Avasant unveiled its second edition of RadarView™ market assessment for Cybersecurity Services. The RadarView™ report covers the top 28 service providers that have shown mature capabilities, future-aligned investments and innovations, and consistent growth in their Cybersecurity offerings.
- [Avasant’s RadarView™ Recognizes the Top-Tier Providers Driving Digital Transformation in the Life Sciences industry](https://avasant.com/life-sciences-2020/): Avasant unveiled its Life Sciences Digital Services RadarView™ 2020-2021, a pioneering market assessment report that recognizes the top 18 providers for digital transformation in life sciences Industry. These 18 providers have shown mature capabilities and consistent growth in their life sciences digital service offerings and have been assessed across three key dimensions – practice maturity, investments & innovation, and ecosystem development.

## Pages
- [Strategic Partnerships](https://avasant.com/strategic-partnerships-draft/): Avasant partners with global leadership networks and mission-driven institutions to share knowledge, build trust, and create lasting impact for our clients and communities.
- [SoFi Draft](https://avasant.com/sofi-draft/): Avasant's Innovation Workshop & Networking Experience is a carefully designed engagement that brings together enterprise buyers, technology leaders, and strategic advisors for a day of focused collaboration and peer-level exchange.
- [Private Equity](https://avasant.com/who-we-serve/private-equity-draft/): The Independent Advisor Built for the Speed of Private Capital
- [Student Application Detail](https://avasant.com/foundation/register/application-detail/): About Avasant Foundation
- [Application Review Dashboard](https://avasant.com/foundation/register/application-review-dashboard/): About Avasant Foundation
- [Payment](https://avasant.com/foundation/register/payment/): About Avasant Foundation
- [Apply](https://avasant.com/foundation/register/apply/): About Avasant Foundation
- [Cohort Details](https://avasant.com/foundation/cohort-details/): About Avasant Foundation
- [Digital Skills Training Registration](https://avasant.com/foundation/register/): About Avasant Foundation
- [Facilitator Registration](https://avasant.com/foundation/facilitator-registration/): About Avasant Foundation
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/avasant-foundation-golf-event-impact-the-future-2026/): Home »
- [GCC Economics 2026](https://avasant.com/gcc-economics-2026/): Home »
- [Empowering Beyond Summit 2026 Agenda](https://avasant.com/empowering-beyond-summit-2026-agenda/): Program Agenda
- [Avasant Partner Connect 2026](https://avasant.com/avasant-partner-connect-2026/): Partner Connect is a premier gathering that brings together Avasant thought leaders and top industry partners to foster continued collaboration and innovation. This exclusive event offers a platform for participants to share insights, explore strategic partnerships, and discuss emerging trends in technology and business. Through engaging content sessions, networking, and one on one meetings, attendees gain valuable knowledge and build strong connections that drive mutual growth and success. Partner Connect exemplifies Avasant’s commitment to building a collaborative ecosystem that enhances value for all stakeholders.
- [Marketing Budgets, Staffing, and Process Metrics](https://avasant.com/research/marketing-budgets-staffing-and-process-metrics/): Home »
- [Advisory for the New Space Economy](https://avasant.com/what-we-do/advisory-for-the-new-space-economy/): The new space economy is moving from experimentation to application.
- [Avasant Events App](https://avasant.com/avasant-events-app/): Avasant Events App ‎Apple App Store - Avasant Events App Google Play - Avasant Events App
- [Asia-Pacific and the Middle East IT Spending and Staffing Benchmarks](https://avasant.com/research/asia-pacific-and-the-middle-east-it-spending-and-staffing-benchmarks/): Home
- [Avasant Research Registration – EBS Bengalaru](https://avasant.com/avasant-research-registration-ebs-bengalaru/): Avasant is opening access to its industry-leading research library for end‑user organizations worldwide.
- [GCC Consulting and Operations](https://avasant.com/what-we-do/gcc-consulting-and-operations/): AI Strategy & Consulting
- [Future-Proofing Aerospace & Defense](https://avasant.com/aerodef-draft/): Future-proofing Aerospace & Defense demands more than vision. It requires executable roadmaps that balance innovation, security, and mission assurance.
- [Test](https://avasant.com/strategic-advisors-for-the-digital-economy-draft/): Avasant is at the forefront of business innovation. We empower global organizations to embrace the potential of business process optimization, technology, strategic sourcing and digital transformation to realize unprecedented value.
- [Avasant Research Registration](https://avasant.com/avasant-research-registration/): Register to explore Avasant Research. Open access is available to qualified buyer organizations. Register Now!
- [Our Team](https://avasant.com/foundation/our-team/): About Avasant Foundation
- [HR Maturity Assessment 2026 Draft](https://avasant.com/hr-maturity-assessment-2026-draft/): const overall = maxTotal > 0 ? Math.round((total / maxTotal) * 100) : 0;
- [Worldwide Technology Trends Reports 2025](https://avasant.com/research/world-wide-technology-trends-reports-overview/): Home
- [Avasant Europe](https://avasant.com/avasant-europe-draft/): Avasant is at the forefront of business innovation. We empower global organizations to embrace the potential of business process optimization, technology, strategic sourcing and digital transformation to realize unprecedented value.
- [The Omniverse](https://avasant.com/the-omniverse/): The convergence of the human experience acrossphysical, virtual and augmented worlds.
- [Avasant Empowering Beyond Events 2026](https://avasant.com/avasant-empowering-beyond-events-2026/): The Empowering Beyond event series brings together Avasant’s most influential global business and technology communities across two signature experiences: the Empowering Beyond Symposium, Bengaluru, and the premiere annual Empowering Beyond Summit, Los Angeles. Together, these events create a unified platform designed for enterprise leaders, innovators, and visionaries to explore transformative ideas shaping the future of business and technology.
- [Benchmarking](https://avasant.com/what-we-do/benchmarking/): Avasant’s Benchmarking Services for IT Spend, Staffing, IT Services, BPO Services, Software Licences, Cloud Services and Rate Cards
- [Registration](https://avasant.com/registration/)
- [Case Study: AI-Enabled Contact Center Transformation in Healthcare](https://avasant.com/artificial-intelligence/case-study-ai-enabled-contact-center-transformation-in-healthcare/): About Avasant AI
- [Case Study: AI-Powered Transformation in Global Health Research](https://avasant.com/artificial-intelligence/case-study-ai-powered-transformation-in-global-health-research/): About Avasant AI
- [Case Study: AI-Driven Transformation from Managed to Tech-Enabled Services](https://avasant.com/artificial-intelligence/case-study-ai-driven-transformation-from-managed-to-tech-enabled-services/): About Avasant AI
- [Thank You](https://avasant.com/thank-you/): We appreciate you reaching out! A team member will get back to you about your request soon.
- [Press Releases and Media](https://avasant.com/press-releases/)
- [Finance & Accounting Budgets, Staffing, and Process Metrics](https://avasant.com/research/finance-accounting-budgets-staffing-process-metrics/): Home »
- [Human Resources Budgets, Staffing, and Process Metrics](https://avasant.com/research/hr-budgets-staffing-process-metrics/): Home »
- [Procurement Budgets, Staffing, and Process Metrics 2025/2026](https://avasant.com/research/procurement-budgets-staffing-process-metrics/): How much are organizations budgeting for their procurement function, and how many procurement professionals do they require? What is the allocation of procurement resources by job function and types of procurement, and what is the split between internal and external personnel (outsourced or in shared services centers)? How is the procurement budget allocated? What are the key performance metrics for the procurement function? To answer these questions, and others, we provide our Procurement Budgets, Staffing, and Process Metrics study. For a full description, read more below.  
- [Valuations](https://avasant.com/research/valuations/): Our valuations reports for computer products include fair market values, residual value forecasts, vendor discounting reports, and special reports on the use of valuations data in IT financial management.
- [IT Spending Benchmark Consulting](https://avasant.com/what-we-do/benchmarking-old/it-spending/): Our Computer Economics IT Spending and Staffing Benchmarks study provides hundreds of metrics for organizations to benchmark their own IT spending and staffing levels. But, for even more insights and analysis, let us to do the benchmarking for you.
- [Avasant – NASPO ValuePoint](https://avasant.com/avasant-naspo-valuepoint/): Avasant is a trusted partner for public sector organizations seeking to accelerate IT transformation and eliminate procurement friction.
- [Radarview Packages](https://avasant.com/radarview-packages/): For licensing details, please contact at radarview.sales@avasant.com
- [Healthcare Provider Performance Benchmarks](https://avasant.com/research/healthcare-providers-industry-economics/): All Reports
- [Avasant AI Maturity & Readiness Assessment – Results](https://avasant.com/artificial-intelligence/avasant-ai-maturity-readiness-assessment-results/): See how your organization stacks up, and what it will take to unlock the full potential of AI.
- [Avasant AI Maturity & Readiness Assessment](https://avasant.com/artificial-intelligence/avasant-ai-maturity-readiness-assessment/): Empowering Ethical AI Governance with Robust Frameworks and Metrics
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- [Partner Connect 2025](https://avasant.com/partner-connect-2025/): Partner Connect is a premier gathering that brings together Avasant thought leaders and top industry partners to foster continued collaboration and innovation. This exclusive event offers a platform for participants to share insights, explore strategic partnerships, and discuss emerging trends in technology and business. Through engaging content sessions, networking, and one on one meetings, attendees gain valuable knowledge and build strong connections that drive mutual growth and success. Partner Connect exemplifies Avasant’s commitment to building a collaborative ecosystem that enhances value for all stakeholders.
- [Avasant Empowering Beyond Executive Roundtable Dubai](https://avasant.com/avasant-empowering-beyond-executive-roundtable-dubai/): About EB
- [Avasant Empowering Beyond Summit 2026](https://avasant.com/avasant-empowering-beyond-summit-2026/): Home »

## Events
- [From Chips to Intelligence: Building AI-Native High-Tech Enterprises in an Era of Compute, Connectivity, and Resilience](https://avasant.com/events/from-chips-to-intelligence-building-ai-native-high-tech-enterprises-in-an-era-of-compute-connectivity-and-resilience/)
- [Future-Proofed: Accelerating Transformation for Japanese Enterprises through Next-Gen GCCs](https://avasant.com/events/future-proofed-accelerating-transformation-for-japanese-enterprises-through-next-gen-gccs/)
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/events/avasant-foundation-golf-event-impact-the-future-2026/)
- [Executive Roundtable: Real-Time Experiences, Secure Operations in the AI Age](https://avasant.com/events/executive-roundtable-real-time-experiences-secure-operations-in-the-ai-age/)
- [Avasant Partner Connect 2026](https://avasant.com/events/avasant-partner-connect-2026/)
- [India AI Impact Summit 2026](https://avasant.com/events/india-ai-impact-summit-2026/)
- [Avasant Empowering Beyond Summit 2024](https://avasant.com/events/avasant-empowering-beyond-summit-2024/)
- [Avasant Empowering Beyond Summit 2025](https://avasant.com/events/avasant-empowering-beyond-summit-2025/)
- [Avasant Empowering Beyond Symposium, Bengaluru – YPO](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-ypo/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise Registration](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise-agency-link/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-complimentary/)
- [Agentic AI in Action: How Synchronous AI Agents can transform your Enterprise](https://avasant.com/events/agentic-ai-in-action-how-synchronous-ai-agents-can-transform-your-enterprise/)
- [Golf Tournament: Impact The Future 2025](https://avasant.com/events/golf-tournament-impact-the-future-2025/)
- [Avasant Partner Connect 2025](https://avasant.com/events/avasant-partner-connect-2025/)
- [Driving Business Outcomes Across Technology & Business](https://avasant.com/events/driving-business-outcomes-across-technology-business/)
- [Communicating & Collaborating for Impact](https://avasant.com/events/communicating-collaborating-for-impact/)
- [Upskilling for the Future Enterprise](https://avasant.com/events/upskilling-for-the-future-enterprise/)
- [Executive Roundtable: Redefining Technology Leadership: Navigating AI, Workforce Shifts, and Geopolitical Change](https://avasant.com/events/executive-roundtable-redefining-technology-leadership-navigating-ai-workforce-shifts-and-geopolitical-change/)
- [Executive Roundtable: Reimagining Enterprise Transformation – The Next Step for Global Competency Centers](https://avasant.com/events/executive-roundtable-reimagining-enterprise-transformation-the-next-step-for-global-competency-centers/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise/)
- [Avasant Empowering Beyond Executive Roundtable Dubai](https://avasant.com/events/avasant-empowering-beyond-executive-roundtable-dubai/)
- [Avasant Empowering Beyond Summit 2026](https://avasant.com/events/avasant-empowering-beyond-summit-2026/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Speakers](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-speakers/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru/)

## Distinguished Fellows
- [Leslie Lindgren](https://avasant.com/team/leslie-lindgren/)
- [Marcel Mertens](https://avasant.com/team/marcel-mertens/)
- [Joel Manfredo](https://avasant.com/team/joel-manfredo/)
- [Kurt Sweetser](https://avasant.com/team/kurt-sweetser/)
- [Erica Hausheer](https://avasant.com/team/erica-hausheer/)
- [Randy Spires](https://avasant.com/team/randy-spires/)
- [Kerry O’Donnell](https://avasant.com/team/kerry-odonnell/)
- [Chirag Shah](https://avasant.com/team/chirag-shah/)
- [Ed Kloskowski](https://avasant.com/team/ed-kloskowski/)
- [Sunny Bajaj](https://avasant.com/team/sunny-bajaj/)
- [Hiten Patel](https://avasant.com/team/hiten-patel/)
- [Julia Bardmesser](https://avasant.com/team/julia-bardmesser/)
- [William Bangert](https://avasant.com/team/william-bangert/)
- [Michael Stoeckert](https://avasant.com/team/michael-stoeckert/)
- [Martin Croxton](https://avasant.com/team/martin-croxton/)
- [Vipul Nagrath](https://avasant.com/team/vipul-nagrath/)
- [Gregory Sullivan](https://avasant.com/team/gregory-sullivan/)
- [Sam Guertin](https://avasant.com/team/sam-guertin/)
- [Joe Hogan](https://avasant.com/team/joe-hogan/)
- [Supro Ghose](https://avasant.com/team/supro-ghose/)
- [Shevy Magen](https://avasant.com/team/shevy-magen/)
- [Mandeep Maini](https://avasant.com/team/mandeep-maini/)
- [José Martínez](https://avasant.com/team/jose-martinez/)
- [Stuart Kippelman](https://avasant.com/team/stuart-kippelman/)
- [Candace Dingmann](https://avasant.com/team/candace-dingmann/)
- [Tushar Rao](https://avasant.com/team/tushar-rao/)
- [Jay Weinstein](https://avasant.com/team/jay-weinstein/)
- [Bharat Amin](https://avasant.com/team/bharat-amin/)
- [Mark Hadland](https://avasant.com/team/mark-hadland/)
- [Andy Schlei](https://avasant.com/team/andy-schlei/)
- [Mike W. Wheeler](https://avasant.com/team/mike-w-wheeler/)
- [Vincent Cirel](https://avasant.com/team/vincent-cirel/)
- [Nuria Simo](https://avasant.com/team/nuria-simo/)
- [Libby Roney](https://avasant.com/team/libby-roney/)
- [Bertrand Leroux](https://avasant.com/team/bertrand-leroux/)
- [Randi Levin](https://avasant.com/team/randi-levin/)
- [Steve Gerst](https://avasant.com/team/steve-gerst/)
- [WALTER A. YOSAFAT](https://avasant.com/team/walter-a-yosafat/)
- [Joel D. Jacobs](https://avasant.com/team/joel-d-jacobs/)
- [Ray Barnard](https://avasant.com/team/ray-barnard/)
- [Lynne Chernow](https://avasant.com/team/lynne-chernow/)
- [James Rinaldi](https://avasant.com/team/james-rinaldi/)
- [John Caruthers](https://avasant.com/team/john-caruthers/)
- [Janet Gosche](https://avasant.com/team/janet-gosche/)
- [Paul Goldberg](https://avasant.com/team/paul-goldberg/)
- [Adrian Quayle](https://avasant.com/team/adrian-quayle/)
- [Kim Terry](https://avasant.com/team/kim-terry/)
- [Srinivas Vangala](https://avasant.com/team/srinivas-vangala/)
- [Fred Pond](https://avasant.com/team/fred-pond/)
- [Michael WJ Long](https://avasant.com/team/michael-wj-long/)

## Thought Leaders
- [Shobhit Patnaik​](https://avasant.com/thoughtleader/shobhit-patnaik/)
- [Rakesh Patro​](https://avasant.com/thoughtleader/rakesh-patro/)
- [Rachit Bhagat​](https://avasant.com/thoughtleader/rachit-bhagat/)
- [Chitra Rajeshwari​](https://avasant.com/thoughtleader/chitra-rajeshwari/)
- [Avinash Baliga​](https://avasant.com/thoughtleader/avinash-baliga/)
- [Andre Solé](https://avasant.com/thoughtleader/andre-sole/)
- [Swapnil Bhatnagar​](https://avasant.com/thoughtleader/swapnil-bhatnagar/)
- [Shael Roopchand](https://avasant.com/thoughtleader/shael-roopchand/)
- [Chandrika Dutt](https://avasant.com/thoughtleader/chandrika-dutt/)
- [Saugata Sengupta](https://avasant.com/thoughtleader/saugata-sengupta/)
- [Nishant Verma](https://avasant.com/thoughtleader/nishant-verma/)
- [Henry Guapo](https://avasant.com/thoughtleader/henry-guapo/)
- [Anupam Govil](https://avasant.com/thoughtleader/anupam-govil/)
- [Carlos Hernandez](https://avasant.com/thoughtleader/carlos-hernandez/)
- [Ravi Mahalingam ](https://avasant.com/thoughtleader/ravi-mahalingam/)
- [Robert Joslin](https://avasant.com/thoughtleader/robert-joslin/)
- [Michael Wheeler](https://avasant.com/thoughtleader/michael-wheeler/)
- [Akshay Khanna](https://avasant.com/thoughtleader/akshay-khanna/)
- [Naresh Lachmandas](https://avasant.com/thoughtleader/naresh-lachmandas/)
- [Kevin S. Parikh](https://avasant.com/thoughtleader/kevin-s-parikh/)

## Products
- [BFSI GCC Landscape: How Financial Services GBS Centers Drive Risk, Compliance, and Digital Operations](https://avasant.com/report/bfsi-gcc-landscape-how-financial-services-gbs-centers-drive-risk-compliance-and-digital-operations/): BFSI Global Competency Centers (GCCs) have moved decisively beyond their original mandate of executing instructions. Across risk and compliance, these centers have undergone a fundamental reimagination, from batch-driven reporting factories to AI-enabled, real-time decision-science hubs that sit at the heart of underwriting, capital allocation, regulatory compliance, and enterprise resilience.
- [Global Competency Center (GCC) Setup and Scale Services 2026 Market Insights ™](https://avasant.com/report/global-competency-center-gcc-setup-and-scale-services-2026-market-insights/): The Global Competency Center (GCC) Setup and Scale Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any GCC setup and scale services space. The report also highlights key challenges that enterprises face today in this space.
- [Reimagining the Global Competency Center for a Value-Led, Future-Ready Era](https://avasant.com/report/reimagining-the-global-competency-center-for-a-value-led-future-ready-era/): The global competency center (GCC) market is entering a new phase of maturity, wherein enterprises are rethinking the foundations of global delivery amid tightening labor markets, eroding cost arbitrage, and a more complex geopolitical and regulatory landscape. GCC mandates are progressively expanding beyond transactional support into digital engineering, R&D, and innovation-led work, with workforce strategies tilting toward specialist and analytical bands that anchor higher-value enterprise priorities. New operating models, including GCC-as-a-Service, hub-and-spoke, AI-native, and outcome-led constructs, are emerging alongside traditional captive and BOT setups, while tightening data, AI, and cross-border regulations are pushing compliance, entity structuring, and location intelligence into Day Zero design choices. Mid-market and PE-backed enterprises are also launching lean, competency-anchored centers from inception. To navigate this shift, enterprises should partner with service providers to accelerate GCC setup and scale through competency depth, multilocation resilience, and regulatory-ready design for sustained, future-ready growth.
- [Global Competency Center (GCC) Setup and Scale Services 2026 RadarView™](https://avasant.com/report/global-competency-center-gcc-setup-and-scale-services-2026-radarview/): The Global Competency Center (GCC) Setup and Scale Services 2026 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and enterprise transformation. The report can also aid them in identifying the right partners and service providers to accelerate their GCC setup and scale services. The 71-page report also highlights top supply-side trends in the GCC setup and scale services space and Avasant’s viewpoint.
- [Residual Value Forecast July 2026](https://avasant.com/report/residual-value-forecast-july-2026/): Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.
- [Anthropic Gains Enterprise Momentum Through Expanding Partner Engagements](https://avasant.com/report/anthropic-gains-enterprise-momentum-through-expanding-partner-engagements/): Enterprises are adopting AI more rapidly as they move from experimentation to operational deployment and look to improve time-to-value, strengthen governance, and integrate AI across core business functions. This shift is increasing demand for ecosystem-enabled solutions that combine foundation models, cloud infrastructure, enterprise applications, and implementation expertise.
- [Advanced Network Services 2026 Market Insights™](https://avasant.com/report/advanced-network-services-2026-market-insights/): The Advanced Network Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their advanced network projects. The report also highlights key advanced network implementation challenges that enterprises face today.
- [Advanced Network Services: AI in Networks Is Evolving from Observability to Autonomy](https://avasant.com/report/advanced-network-services-ai-in-networks-is-evolving-from-observability-to-autonomy/): Enterprises are accelerating the modernization of legacy network architectures by converging networking and security domains and embedding generative AI (Gen AI) and agentic AI across network operations to enable orchestration, automated incident management, self-healing capabilities, and continuous network optimization. At the same time, the rise of edge computing, private 5G/LTE, and distributed architectures is creating opportunities for real-time data processing and industry-specific innovation. In response, service providers are partnering with vendors such as Google Cloud, NVIDIA, Nokia, and Zscaler to expand their capabilities across network operations, including autonomous triage, root cause analysis (RCA), and closed-loop remediation. Both demand-side enterprise adoption trends and supply-side provider capabilities are analyzed in our Advanced Network Services 2026 Market Insights™ and Advanced Network Services 2026 RadarView™, respectively.
- [Advanced Network Services 2026 RadarView™](https://avasant.com/report/advanced-network-services-2026-radarview/): The Advanced Network Services 2026 RadarView™ assists organizations in identifying strategic partners for advanced network services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key advanced network service providers across practice maturity, and future proofing, thereby supporting enterprises in identifying the right advanced network services partner. The 74-page report highlights top supply-side trends in the advanced network services space and Avasant’s viewpoint on them.
- [State and Local Government Digital Services 2026 Market Insights™](https://avasant.com/report/state-and-local-government-digital-services-2026-market-insights/): The State and Local Government Digital Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the state and local government space. The report also highlights key challenges that enterprises face today.
- [Enabling Next-Generation Public Services Through Digital Transformation](https://avasant.com/report/enabling-next-generation-public-services-through-digital-transformation/): State and local governments are under the growing pressure of meeting rising citizen expectations while managing workforce shortages, fiscal constraints, and increasingly complex operational environments. These pressures are compounded by the need to defend critical public infrastructure against escalating cyber threats, ensure responsible AI adoption, and deliver seamless, citizen-centric services across interconnected digital ecosystems. To address these demands, governments are accelerating digital transformation by modernizing legacy systems, adopting cloud-native and interoperable platforms, embedding trusted AI and intelligent automation into core operations, and enabling secure data sharing across agencies and jurisdictions. By streamlining workflows and augmenting employees with AI assistants and digital workers, public sector organizations are empowering their workforce to focus on higher-value analytical, policy, and citizen engagement activities. At the same time, a strong emphasis on AI governance, cyber resilience, data sovereignty, privacy, and regulatory compliance is shaping public sector strategies, ensuring that digital innovation delivers secure, transparent, and resilient services while building long-term public trust. Both demand-side and supply-side trends are covered in our State and Local Government Digital Services 2026 Market Insights™ and State and Local Government Digital Services 2025 RadarView™, respectively.
- [State and Local Government Digital Services 2026 RadarView™](https://avasant.com/report/state-and-local-government-digital-services-2026-radarview/): The State and Local Government Digital Services 2026 RadarView™ can help state and local governments craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 76-page report also highlights top market trends in the state and local government space and Avasant’s viewpoint.
- [Business Process Services – Provider Trends CQ1 2026](https://avasant.com/report/business-process-services-provider-trends-cq1-2026/): In this quarterly report for CQ1 2026, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
- [From Automation to Autonomy: How Generative and Agentic AI Are Redefining GRC](https://avasant.com/report/from-automation-to-autonomy-how-generative-and-agentic-ai-are-redefining-grc/): This Avasant perspective examines how generative AI and agentic AI are transforming governance, risk, and compliance (GRC) from a reactive, audit-driven function into a continuous, intelligence-led control layer for the enterprise. It explores how AI enables real-time risk visibility, automated compliance, and autonomous remediation, while also introducing new governance requirements for AI systems themselves.   The paper outlines key use cases, market developments, and strategic imperatives for CISOs to operationalize AI-driven GRC and establish robust governance frameworks to manage risk, ensure compliance, and build trust in an increasingly AI-powered enterprise. 
- [AI-Powered Investment Advisory: Reinventing the Advisor Operating Model](https://avasant.com/report/ai-powered-investment-advisory-reinventing-the-advisor-operating-model/): The investment advisory profession is approaching a structural inflection point. For decades, the advisory model has operated on a fundamentally human-driven architecture that involved advisors conducting research, preparing for client meetings, documenting outcomes, managing compliance, and maintaining client relationships through periodic, scheduled interactions. The model worked when client-to-advisor ratios were manageable, markets moved at a slower pace, and investors accepted standardized guidance. None of those conditions holds any longer.
- [Beyond Compliance: Engineering the Sustainable Market Advantage](https://avasant.com/report/beyond-compliance-engineering-the-sustainable-market-advantage/): We are witnessing a fundamental strategic shift in the global market. Sustainability has evolved from a peripheral regulatory check-the-box exercise into a central growth driver and the "North Star" for modern business strategy. Leading firms no longer view environmental, social, and governance (ESG) factors merely as a means to mitigate legal risk. Instead, we see organizations reimagining sustainability as a value-creation model that secures long-term resilience and redefines the competitive landscape.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 12: Retail](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-12-retail/): Chapter 12 provides comprehensive benchmarks for marketing function metrics in the retail industry, which includes organizations that sell goods and services directly to consumers through physical stores, e-commerce platforms, and omnichannel models. This industry spans general merchandise retailers, specialty stores, apparel and footwear brands, grocery chains, big box retailers, and direct-to-consumer (DTC) companies. The 24 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $820 million to those with revenues below $720 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 11: Media and Entertainment](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-11-media-and-entertainment/): Chapter 11 provides comprehensive benchmarks for marketing function metrics in the media and entertainment industry, including organizations that create, produce, and distribute content across television, film, digital media, music, gaming, and publishing. This industry spans broadcasters, streaming platforms, film studios, production companies, music labels, gaming firms, and other media and entertainment organizations. The 22 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $1.2 billion to those with revenues below $95 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 10: Manufacturing](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-10-manufacturing/): Chapter 10 provides comprehensive benchmarks for marketing function metrics in the manufacturing industry, covering organizations that design, produce, and distribute physical goods across discrete, process, and hybrid environments. This includes industrial manufacturers, automotive and aerospace firms, electronics and machinery producers, chemical and materials companies, and consumer and business goods manufacturers. The 24 respondents in this sector vary widely in scale, ranging from organizations with annual revenue exceeding $400 million to those with revenues below $320 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 9: Insurance](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-9-insurance/): Chapter 9 provides comprehensive benchmarks for marketing function metrics in the insurance industry, which includes organizations that provide risk management solutions across life, health, property, casualty, and specialty insurance segments. This industry spans life insurers, health insurance providers, property and casualty carriers, reinsurance firms, and other insurance service organizations. The 22 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $745 million to those with annual revenue below $450 million.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 8: High-tech (SaaS)](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-8-high-tech-saas/): Chapter 8 provides comprehensive benchmarks for marketing function metrics in the high-tech (SaaS) sector. This industry focuses specifically on Software-as-a-Service (SaaS) and software product–based companies. These organizations develop, license, and deliver software solutions through cloud-based or subscription models, serving enterprise, mid-market, and SMB customers across industries. The 22 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $315 million to those with revenues below $35 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 7: Healthcare](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-7-healthcare/): Chapter 7 provides comprehensive benchmarks for marketing function metrics in the healthcare industry, which includes organizations that deliver medical care, develop and manufacture pharmaceuticals and medical devices, and support care delivery through technology and specialized services. This sector spans hospitals and health systems, pharmaceutical and biotechnology companies, medical device manufacturers, healthcare services providers, and health insurers. The 25 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $310 million to those with revenues below $310 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 6: Financial Services](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-6-financial-services/): Chapter 6 provides comprehensive benchmarks for marketing function metrics in the financial services industry, which includes organizations that manage money and deliver solutions across banking, investment, insurance, lending, and financial technology. This industry spans commercial and investment banks, credit unions, mortgage lenders, consumer finance firms, insurance providers, and other financial services institutions. The 26 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $630 million to those with revenues below $182 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 5: Consumer Packaged Goods (CPG)](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-5-consumer-packaged-goods-cpg/): Chapter 5 provides comprehensive benchmarks for marketing function metrics in the consumer packaged goods (CPG) industry, which includes organizations that manufacture, market, and distribute fast-moving goods such as food and beverage, personal care, household products, and other everyday consumer essentials. This industry spans global brands, regional manufacturers, private-label producers, and emerging direct-to-consumer CPG players. The 23 respondents in this sector vary significantly in scale, ranging from organizations with annual revenue exceeding $550 million to those with revenues below $110 billion.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 4B: Europe Organizations](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-4b-europe-organizations/): In these chapters, we provide a complete set of benchmarks for organizations based on geographic location. Benchmarks for US organizations are presented in Chapter 4A and for European organizations in Chapter 4B. There are 106 respondents in the North American organization sample and 77 in the European organization sample.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 4A: US Organizations](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-4a-us-organizations/): In these chapters, we provide a complete set of benchmarks for organizations based on geographic location. Benchmarks for US organizations are presented in Chapter 4A and for European organizations in Chapter 4B. There are 106 respondents in the North American organization sample and 77 in the European organization sample.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 3B: Very Large Size Organizations](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-3b-very-large-size-organizations/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Benchmarks for midsize and large organizations are in Chapter 3A and for very large organizations in Chapter 3B. There are 101 respondents in the midsize and large organization sample and 87 in the very large organizations sample
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 3A: Mid-Large Size Organizations](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-3a-mid-large-size-organizations/): In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Benchmarks for midsize and large organizations are in Chapter 3A and for very large organizations in Chapter 3B. There are 101 respondents in the midsize and large organization sample and 87 in the very large organizations sample
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 2: Composite Metrics](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-2-composite-metrics/): This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 188 organizations and is stratified by size and sector as described in the section on survey methodology. Respondents must have at least $250 million in annual revenue. There is no upper limit on the revenue of survey respondents.
- [Marketing Budgets, Staffing, and Process Metrics 2026/2027: Chapter 1: Executive Summary](https://avasant.com/report/marketing-budgets-staffing-and-process-metrics-2026-2027-chapter-1-executive-summary/): This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
- [Partner Ecosystems Become Strategic Growth Engines for Retail and CPG Enterprises](https://avasant.com/report/partner-ecosystems-become-strategic-growth-engines-for-retail-and-cpg-enterprises/): Retail and consumer packaged goods (CPG) enterprises are undergoing a structural transformation as they move beyond fragmented, function-specific solutions toward integrated, multipartner ecosystems spanning the entire value chain, from product design and sourcing to fulfillment, customer experience, marketing, and sustainability. As retail operations become increasingly digital, AI-enabled, and demand-driven, enterprises are rearchitecting their operating models around tightly integrated partner ecosystems that enable real-time decision-making and end-to-end orchestration. The Retail and CPG Partner Ecosystem 2026 Report examines how retail and CPG ecosystems are evolving from siloed, cost-driven processes into AI-enabled, orchestrated operating environments. The report highlights how technology partners are redefining value chain operations, influencing supply chain resilience, omnichannel engagement, and data-driven decision-making across retail and CPG enterprises.
- [Retail and CPG Partner Ecosystem 2026 Report](https://avasant.com/report/retail-and-cpg-partner-ecosystem-2026-report/): The Retail and CPG Partner Ecosystem 2026 Report provides a comprehensive analysis of how partner ecosystems are organized and evolving across the retail and CPG value chain. It examines convergence and changing partner roles across eight ecosystem categories, along with their impact on operating models, supply chain design, AI priorities, and delivery economics. The report maps partner categories across the industry value chain, highlights key structural ecosystem shifts, and provides detailed category-level insights to support data-driven, ecosystem-led transformation strategies.
- [The Future of Content Trust & Safety Centers: From Reactive Function to Proactive AI-Native Ecosystem](https://avasant.com/report/the-future-of-content-trust-safety-centers-from-reactive-function-to-proactive-ai-native-ecosystem/): Content trust and safety (T&S) is undergoing a fundamental shift, from human-led, reactive moderation driven by voluntary platform policies to AI-native, proactively intelligent infrastructure mandated by regulation across industries. As AI-generated threats scale faster than traditional defenses, platforms are investing in threat intelligence, identity assurance, policy governance, and safety decisioning as core operational pillars, not afterthoughts. T&S software vendors are simultaneously evolving into fully managed service providers, intensifying competitive pressure on traditional BPO-led delivery models. The Content Trust and Safety Business Process Transformation Technology Partner Ecosystem 2026 Report examines how content T&S technology partnerships are evolving from reactive, platform-specific moderation tools to AI native, intelligence-driven safety infrastructure. The report highlights how technology partners are reshaping content T&S delivery architecture, operational economics, regulatory compliance posture, and platform risk exposure as organizations transition from reactive moderation programs to proactive, AI-native T&S ecosystems.
- [Content Trust and Safety Business Process Transformation Technology Partner Ecosystem 2026 Report](https://avasant.com/report/content-trust-and-safety-business-process-transformation-technology-partner-ecosystem-2026-report/): The Content Trust and Safety Business Process Transformation Technology Partner Ecosystem 2026 Report provides a comprehensive analysis of how content T&S technology ecosystems are organized and evolving across 10 defined platform categories. It examines adoption, convergence, and changing partner roles, and their impact on T&S program design, AI-native safety priorities, and operational economics for enterprises, platform operators and service providers. The report maps over 50 technology partners, highlights four structural ecosystem shifts, assesses enterprise risks in multipartner delivery models, and provides detailed deep dives into each partner category to support structured content T&S portfolio planning.
- [Digital Health & AI Innovation Summit 2026: From AI Potential to Clinical-Grade Reality](https://avasant.com/report/digital-health-ai-innovation-summit-2026-from-ai-potential-to-clinical-grade-reality/): The Digital Health & AI Innovation Summit (DHAI 2026), held on June 8–9, 2026, at the Omni Boston Hotel at the Seaport, brought together global leaders across healthcare, pharma, MedTech, and technology to explore how artificial intelligence is being translated into real-world clinical and operational impact. Organized by World BI in collaboration with SkyMedAI, the summit featured over 2,000 DHAI community members, more than 500 handpicked decision-makers, and over 120 speakers, underscoring its scale as a major platform for healthcare innovation.
- [ServiceNow Knowledge 2026: Navigating the Shift to Autonomous Enterprise AI](https://avasant.com/report/servicenow-knowledge-2026-navigating-the-shift-to-autonomous-enterprise-ai/): This Avasant perspective explores key announcements from ServiceNow Knowledge 2026, highlighting the platform’s evolution from workflow automation to a governed execution layer for autonomous enterprise AI. It examines how capabilities such as ServiceNow Action Fabric, AI Control Tower, and Workflow Data Fabric enable organizations to orchestrate, govern, and scale AI agents across fragmented environments. The paper also outlines strategic implications for enterprise leaders, including architectural redesign, enhanced governance models, and workforce transformation, as organizations transition from assistive AI to agent-driven operations in the emerging autonomous enterprise landscape.
- [AI-Driven P&C Insurer: Shifting from Periodic Assessment to Real-Time Risk Intelligence](https://avasant.com/report/ai-driven-pc-insurer-shifting-from-periodic-assessment-to-real-time-risk-intelligence/): Property & Casualty (P&C) insurers have long relied on actuarial models, predictive analytics, catastrophe models, and historical claims experience to evaluate and manage risk. However, rising climate volatility, claims inflation, cyber threats, social inflation, and rapidly shifting exposure patterns are challenging traditional risk management approaches that depend on periodic assessments and fragmented data sources. Advances in artificial intelligence (AI) are enabling insurers to augment these capabilities with real-time data ingestion, automated intelligence generation, and continuous risk monitoring. By integrating data from geospatial imagery, property intelligence platforms, claims systems, market signals, IoT-enabled assets, and third-party datasets, AI is helping insurers develop a more dynamic and connected view of risk. This Research Byte explores how AI is transforming underwriting and risk management through dynamic underwriting, predictive claims intelligence, active portfolio management, and risk prevention, helping insurers evolve from reactive risk reimbursement models toward continuously adaptive risk intelligence enterprises. While this paper focuses on underwriting and risk assessment, subsequent research will examine downstream functions such as claims management, operations, and customer servicing.
- [Responsible AI Platforms 2026 Market Insights™](https://avasant.com/report/responsible-ai-platforms-2026-market-insights/): The Responsible AI Platforms 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RAI projects. The report also highlights key challenges that enterprises face today.
- [Responsible AI Platforms: Enabling Execution-Aware Governance for Autonomous AI Systems](https://avasant.com/report/responsible-ai-platforms-enabling-execution-aware-governance-for-autonomous-ai-systems/): Responsible AI platforms are becoming a core enterprise requirement as AI systems gain greater autonomy and business-critical decision-making responsibilities. Rising AI incidents, evolving regulations, and growing concerns around agent behavior are pushing organizations to strengthen governance, monitoring, and risk controls across the AI life cycle. This is driving a new wave of innovation across the AI ecosystem, with vendors introducing capabilities for agent observability, governance automation, runtime controls, and AI security to support safe and scalable deployment. Both demand- and supply-side trends are covered in Avasant’s Responsible AI Platforms 2026 Market Insights™ and Responsible AI Platforms 2026 RadarView™, respectively.
- [Responsible AI Platforms 2026 RadarView™](https://avasant.com/report/responsible-ai-platforms-2026-radarview/): The Responsible AI Platforms 2026 RadarView™ assists organizations in identifying strategic partners for RAI by offering detailed capability and experience analyses of platform vendors. It provides a 360-degree view of key RAI platform vendors across product maturity and future-proofing, thereby supporting enterprises in identifying the right Responsible AI platform vendor. The 48-page report also highlights top market trends in the Responsible AI space and Avasant’s viewpoint on them.
- [Digi‑Tech Pharma & AI 2026: Integration of Data, AI, and Digital Systems Across the Pharmaceutical Life Cycle](https://avasant.com/report/digi-tech-pharma-ai-2026-integration-of-data-ai-and-digital-systems-across-the-pharmaceutical-life-cycle/): The Digi‑Tech Pharma & AI Conference 2026, held on May 27–28, 2026, in London, brought together pharmaceutical companies, technology providers, regulators, and healthcare stakeholders to examine the role of digital technologies in the pharmaceutical industry. The conference focused on integrating AI, machine learning, data science, and digital health systems into drug discovery, clinical development, and patient care processes.
- [Manufacturing Digital Services 2026 Market Insights™](https://avasant.com/report/manufacturing-digital-services-2026-market-insights/): The Manufacturing Digital Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the manufacturing industry. The report also highlights key challenges that enterprises face today.
- [Driving Manufacturing Transformation with Autonomous Systems and Industrial AI](https://avasant.com/report/driving-manufacturing-transformation-with-autonomous-systems-and-industrial-ai/): Manufacturing enterprises are scaling from isolated AI deployments to factory-wide agentic systems embedded across manufacturing execution system (MES), ERP, and supply chain environments, supported by unified industrial data architectures and domain-trained models. At the same time, pilot deployments of humanoid robots and AI-powered cobots are expanding in assembly, material handling, and inspection, with phased integration into existing lines and formalization of human–machine collaboration protocols. Supply chain strategies are shifting toward multiregional production and sourcing networks, supported by supplier diversification and deployment visibility tools. In parallel, enterprises are reskilling frontline workers for AI-enabled operations while extending cybersecurity controls into OT environments through zero-trust architectures, OT-specific security operation centers (SOCs), and embedded security requirements across manufacturing ecosystems.
- [Manufacturing Digital Services 2026 RadarView™](https://avasant.com/report/manufacturing-digital-services-2026-radarview/): The Manufacturing Digital Services 2026 RadarView™ helps manufacturing enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying right partners and providers to accelerate their digital transformation in this space. The 110-page report also highlights top market trends in the manufacturing space and Avasant’s viewpoint.
- [Banking Process Transformation 2026 Market Insights™](https://avasant.com/report/banking-process-transformation-2026-market-insights/): The Banking Process Transformation 2026 Market Insights assists organizations in identifying key demand-side trends expected to have a long-term impact on any banking process services project. The report also highlights the evolution of banking functions with the integration of emerging technologies such as AI.
- [Exploring Agent-Centered Operations Amid Payments Proliferation](https://avasant.com/report/exploring-agent-centered-operations-amid-payments-proliferation/): The banking process transformation industry is now defined by the rapid convergence of AI-driven automation, real-time payment infrastructure, and intensifying regulatory complexity. Simultaneously, the global proliferation of real-time payment networks and open finance regulation is multiplying operational demands, from always-on exception handling and cross-border fraud monitoring to API management and multi-jurisdictional compliance orchestration. As banks seek to manage rising fraud volumes, navigate overlapping regulatory frameworks, and modernize legacy operations, they are increasingly turning to service providers that combine deep domain expertise with security-first positioning, outcome-linked commercial models, and diversified delivery capabilities across geographies and banking functions. Both state of the market and supply-side trends are covered in Avasant’s Banking Process Transformation 2026 Market Insights™ and Banking Process Transformation 2026 RadarView™, respectively.
- [Web/E-Commerce Staffing Flat by Design, Not by Chance](https://avasant.com/report/web-e-commerce-staffing-flat-by-design-not-by-chance/): The most telling insight on current web/e-commerce staffing trends is not a surge or decline, but the absence of either. This function has remained largely unchanged in the past five years, culminating in a plateau over the last two. While individual firms may sit above or below the median depending on their digital intensity or industry focus, their YOY consistency indicates that most have settled into a repeatable, mature operating model. This Research Byte builds on this observation and examines the underlying causes of web/e-commerce staffing stability.
- [Web/E-Commerce Staffing Ratios 2026](https://avasant.com/report/web-e-commerce-staffing-ratios-2026/): In this study, web/e-commerce staff includes web developers, designers, administrators, and other individuals who work on the company’s public websites, as well as those who maintain intranet sites. It also includes personnel who are dedicated to e-commerce activities, such as electronic data interchange (EDI) specialists. We have a separate staffing category for personnel supporting communications and messaging systems.
- [Banking Process Transformation 2026 RadarView™](https://avasant.com/report/banking-business-process-transformation-2026-radarview/): The Banking Process Transformation 2026 RadarView™ assists organizations in identifying strategic partners for banking process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key banking service providers across practice maturity, domain ecosystems, and investments and innovation, thereby helping enterprises identify the right service partner. The 81-page report highlights top supply-side trends in the banking process transformation space and Avasant’s viewpoint on them.
- [Healthcare Payer Business Process Transformation 2026 Market Insights™](https://avasant.com/report/healthcare-payer-business-process-transformation-2026-market-insights/): The Healthcare Payer Business Process Transformation 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any healthcare payer business process services project. The report also highlights the evolution of healthcare payer processes with the integration of emerging technologies such as generative AI and embedding prepay utilization controls to reduce payment leakage.