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# Avasant: Leading management consulting firm specializing in sourcing advisory, digital and IT transformation, global development, and governance services.

## Sitemaps
[XML Sitemap](https://avasant.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Avasant Announces Open Access to Industry-Leading Research for End User Organizations Worldwide](https://avasant.com/avasant-announces-open-access-to-industry-leading-research-for-end-user-organizations-worldwide/): Avasant today announced open access to its research library for end-user organizations globally, expanding how enterprise decision-makers engage with trusted market insight in an era defined by AI, real-time intelligence, and accelerated decision-making.
- [Avasant Recognized on the 2026 Global 100 List by IAOP®](https://avasant.com/avasant-recognized-on-the-2026-global-100-list-by-iaop/): Avasant, a leading global management consulting firm, today announced that it has been named to the 2026 Global 100 List by IAOP® in the Advisor Category.
- [Avasant Ranked Among Top Consulting Firms in Asia Pacific and North America by Vault in 2026](https://avasant.com/avasant-ranked-among-top-consulting-firms-in-asia-pacific-and-north-america-by-vault-in-2026/): Avasant, a leading global management consulting and advisory firm, is proud to announce its recognition in Vault’s 2026 Top Consulting Firm Rankings, earning a #10 ranking in Asia Pacific and #46 ranking in North America. These prestigious placements underscore Avasant’s strong regional presence, market impact, and commitment to delivering exceptional value to clients worldwide.
- [Avasant Expands European Footprint with Integration of Whitebridge Consulting](https://avasant.com/avasant-expands-european-footprint-with-integration-of-whitebridge-consulting/): Avasant and Whitebridge Consulting today announced the expansion of their long-standing partnership in the Benelux, with Whitebridge Consulting integrating into Avasant’s broader European practice. This integration marks a significant milestone in Avasant’s continued investment in Europe and strengthens its ability to deliver locally grounded, globally informed advisory services across the region.
- [Avasant Leads the Way in Global Capability Center Consulting](https://avasant.com/avasant-leads-the-way-in-global-capability-center-consulting/): Los Angeles, CA – March 3, 2025
- [Avasant Research Expands Benchmarking Capabilities with the Launch of Business Economics](https://avasant.com/avasant-research-expands-benchmarking-capabilities-with-the-launch-of-business-economics/): Los Angeles, CA – February 28, 2025 – Building on 35 years of industry leadership with Avasant’s renowned Computer Economics IT Spending and Staffing Report, Avasant Research is proud to introduce Business Economics—a comprehensive benchmarking solution that extends beyond IT to business functions, including procurement, finance and accounting (F&A), and human resources (HR).
- [Avasant Expands Global Presence with New Office in the Philippines](https://avasant.com/avasant-expands-global-presence-with-new-office-in-the-philippines/): Los Angeles, California – March 2, 2025 – Avasant is proud to announce the opening of its newest office in the Philippines. With this expansion, Avasant strengthens its ability to support clients in leveraging the country’s highly skilled workforce and thriving business process outsourcing (BPO) sector. This expansion enhances our global presence, complementing our existing offices in Mexico, the UAE, and India, and bolstering our capacity to serve US and European clients.
- [IAOP Avasant Foundation Press Release](https://avasant.com/iaop-avasant-foundation-press-release/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-to-iaop-list-of-worlds-best-outsourcing-providers/): Los Angeles, CA I August 26th, 2022
- [Avasant Receives IAOP 2023 Excellence in Strategic Partnerships Recognition](https://avasant.com/avasant-receives-iaop-2023-excellence-in-strategic-partnerships-recognition/): The Avasant Foundation (AF), designed to empower youth in developing countries through education, employment, and entrepreneurship, is proud to once again receive the Global Impact Sourcing Award granted by the International Association of Outsourcing Professionals (IAOP), in partnership with the Rockefeller Foundation.
- [Gender Census](https://avasant.com/gender-census/): In mid-2017, Avasant launched a program to balance our gender numbers across all geographies and positions. It is my pleasure to announce that since then, our female employees have increased by over 400%, with women now accounting for 41% of our total employee base. I am also thrilled to report that on June 13 2022, Avasant North America reached 51% women and 49% men.
- [Women’s Day 2022](https://avasant.com/womens-day-2022/): I am proud to celebrate with you all today, the innumerable achievements of women all around us, and their contributions in shaping our communities and building a brighter future for us all.
- [Avasant Named to IAOP List of World’s Best Outsourcing Providers](https://avasant.com/avasant-named-iaop-top-100-consulting-firm-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Avasant Acquires CEMEX Vendor Governance Captive](https://avasant.com/avasant-acquires-cemex-vendor-governance-captive/): Avasant has partnered with IAOP on Global Equations, a one-of-a-kind platform, that showcases the digital competitiveness of alocation while seamlessly connecting all the segments of an investment ecosystem.
- [Journey to The Imagination Age with 250+ Fortune 1000 Leaders at Empowering Beyond Summit 2022](https://avasant.com/empowering-beyond-summit-2022/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Kevin S. Parikh, CEO & Chairman, Avasant, featured in Forbes – From Omnichannel to Omniverse: Preparing for the Next Evolution of Customer Engagement](https://avasant.com/kevin-s-parikh-ceo-chairman-avasant-featured-in-forbes-from-omnichannel-to-omniverse-preparing-for-the-next-evolution-of-customer-engagement/): Whichever industry you operate in, it is crucial to connect with people differently—to successfully compete, retain existing customers and attract new ones. Businesses need to start investing in the new digital prerequisites and building the channels and platforms to support customer engagement seamlessly across the physical, virtual and augmented worlds. Companies that are successful can realize, based on my predictions, up to three times the value of a product or service and will be drawn closer to their customers.
- [Avasant Awarded for Excellence in Strategic Partnerships by IAOP](https://avasant.com/avasant-awarded-for-excellence-in-strategic-partnerships-by-iaop/): For the third consecutive year, Avasant has been recognized by the Industry Association of Outsourcing Professionals (IAOP) for demonstrating excellence in collaboration, innovation, and outcomes.
- [HR Outsourcing Service Providers Rising to Meet New Demands for Digital Transformation](https://avasant.com/hr-outsourcing-service-providers-rising-to-meet-new-demands-for-digital-transformation/): The HR function is evolving to meet the challenges of the labor market, which is increasingly being disrupted by labor shortages, pressure on wages, and the changing expectation of employees working from home. To address these challenges, enterprises are increasingly relying on service providers for flexible HR operations and digital transformation. This has led to a seven percent growth in HR outsourcing adoption between June 2020 and June 2021. Additionally, platform adoption continues to be at the core of HR transformation as enterprises extend their HCM systems or implement new ones. These trends, and others, are covered in our new Global Hire-to-Retire Business Process Transformation 2021-22 RadarView™.
- [Blockchain: Building Trust in the New Normal](https://avasant.com/blockchain-building-trust-in-the-new-normal/): During the pandemic, organizations slowed their blockchain investments as they gave top priority to business continuity, remote and hybrid work, cybersecurity, and digital transformation. Now, however, as we emerge from the pandemic, organizations are showing renewed interest in blockchain, especially around new use cases in the medical supply chain, healthcare surveillance, and procurement optimization. These emerging trends, and others, are covered in Avasant’s Blockchain Services 2021–2022 RadarView™.
- [Embracing Digital First to Transform Customer Service](https://avasant.com/embracing-digital-first-to-transform-customer-service/): The global contact center outsourcing services industry grew 15% between 2020 and 2021. Lockdowns and social distancing made it difficult for enterprises to keep their contact centers operating at capacity, and outsourcing closed the gap. The pandemic has changed customer expectations, and customer service is becoming omnichannel and cloud-based. Contact centers are adopting hybrid work and using a contact-center-as-a-service (CCaaS) model to maintain business continuity and prepare for future disruption. These emerging trends are covered in Avasant’s Contact Center Business Process Transformation 2021– 2022 RadarView™.
- [Key Trends Shaping The Workforce Of The Future – Kevin S. Parikh Featured in Forbes](https://avasant.com/key-trends-shaping-the-workforce-of-the-future/): There has been a rapid shift toward remote work, innovation and automation, enabled by the ubiquity of technology and the digital economy. What will the future look like, and what does it mean for the workforce and youth of today?
- [Digital Transformation to Propel Enterprises into the New Age](https://avasant.com/digital-transformation-to-propel-enterprises-into-the-new-age/): With a rapid shift to remote work, virtualization, touchless customer engagement, and agile supply chains, organizations are leapfrogging towards digitalization. The quest for survival in uncertain times and the desire for greater business value is accelerating the adoption of digital technologies and solutions. By strengthening their digital foundation and offering bundled end-to-end transformation solutions, service providers are becoming a critical part of their customer’s digital journey.
- [Transforming Manufacturing and Maintenance Processes in Aerospace and Defense](https://avasant.com/transforming-manufacturing-and-maintenance-processes-in-aerospace-and-defense/): The aerospace and defense industry is facing pressure in two directions. The commercial side of aerospace is struggling with decreased demand from the impacts of COVID-19 while the defense and space segments are seeing growth as new technologies emerge. Regardless of the segment, however, the prescriptions are similar. Digital transformation and the adoption of technologies such as 3D printing, artificial intelligence, digital twin, and augmented/virtual reality (AR/VR) are an imperative.
- [Avasant recognized for Excellence in Strategic Partnerships 2021](https://avasant.com/avasant-recognized-for-excellence-in-strategic-partnerships-2021/): Avasant is proud to be recognized for the second consecutive year in the category of “Excellence in Strategic Partnerships” from the Industry Association of Outsourcing Professionals (IAOP) – a position of honor.
- [Avasant Computer Economics featured in CyprusMail – Worldwide IT Spend moves to the ‘next normal’ — Analyst](https://avasant.com/avasant-computer-economics-featured-in-cyprusmail-worldwide-it-spend-moves-to-the-next-normal-analyst/): Computer Economics featured in CyprusMail article “Worldwide IT Spend moves to the ‘next normal’ — Analyst”.
- [Advancing From Digitization to Data Insights](https://avasant.com/advancing-from-digitization-to-data-insights/): The pandemic has accelerated the need for digitization to achieve growth in every market segment. With paper-based workflows reducing overall workforce productivity, enterprises are leveraging cognitive technologies to streamline document processing across various departments. Platform providers are moving beyond traditional optical character recognition-based data extraction to generate new insights from complex, unstructured data. These trends, and others, are covered in our Intelligent Document Processing Platforms 2021 RadarView.
- [Business Agility And Resilience Drive Demand For Risk And Compliance Services](https://avasant.com/risk-and-compliance-services-2020-2021-radarview/): COVID-19 has emphasized the need for regulatory compliance, internal compliance controls, and the use of security frameworks and tools. Meanwhile, the regulatory environment is increasingly complex, particularly for multinational companies, as they struggle to comply with sometimes conflicting regulations across regions. Risks have changed with a growing cloud environment and increasingly diverse IT service portfolio. The need for a strong governance, risk, and compliance (GRC) partner has grown. These emerging trends are covered in Avasant's Risk and Compliance Services 2020-2021 RadarView™ report.
- [AI Emerges As The Foundation Of Enterprise Decision-making](https://avasant.com/applied-ai-and-advanced-analytics-services-2021-radarview/): Over the past 12 months, the number of artificial intelligence (AI) and advanced analytics projects in production has increased by 54%. Much of this growth is due to AI-enabled digital workplace solutions and self-services capabilities, allowing for low-touch operations needed during the pandemic. New use cases have emerged in areas such as advertising, media, and marketing where consumers now expect personalized content and communication. AI is creating a shift in the way enterprises consume data and make decisions.
- [SAP S/4 HANA and Service Providers Unlocking New Business Processes with Analytics](https://avasant.com/sap-s-4-hana-and-service-providers-unlocking-new-business-process-with-analytics/): Enterprises are adopting SAP S/4HANA to exploit new sources of revenue and streamline processes with the help of its big data and analytics capabilities. To respond more effectively to volatility in supply and demand, enterprises leverage SAP S/4HANA to improve visibility over business processes. Faster implementation cycles with the use of preconfigured solutions, fewer customizations, and agile development have gained traction, as enterprises are looking for faster time-to-value from their investment in SAP S/4HANA.
- [Compliance Requirements Driving the Move to Government Clouds](https://avasant.com/compliance-requirements-driving-the-move-to-government-clouds/): The dramatic shift towards smart cities and a new digital economy is increasing the need for governments to upgrade their IT infrastructure. Cloud environments are the best way to ensure government systems are highly available and data is securely accessible. But until recently, cloud was not always an option for government entities due to strict compliance requirements. Now providers are catering to this need by setting up government clouds—sovereign data centers to employ local workers in the countries they intend to serve.
- [Kevin Parikh featured in Forbes – 8 Important Industry Functions Quantum Computing Could Soon Revolutionize](https://avasant.com/kevin-parikh-featured-in-forbes-8-important-industry-functions-quantum-computing-could-soon-revolutionize/): Kevin Parikh, Chairman & CEO, Avasant discusses how quantum computing will alter the way supply chain management is managed.
- [Personalized Customer Experience Driving the Evolution of CRM Services](https://avasant.com/personalized-customer-experience-driving-the-evolution-of-crm-services/): Cloud-based CRM suites are seeing increased adoption due to the ability to personalize the customer experience. These new capabilities are driving a 30% increase in CRM implementation services this year including CRM architecture, design, and managed services.
- [Avasant Foundation’s “Impact the Future” Connects Top Technology Leaders in Support of Youth Empowerment](https://avasant.com/avasant-foundations-impact-the-future-connects-top-technology-leaders-in-support-of-youth-empowerment/): In support of the Avasant Foundation’s mission of youth empowerment, top technology leaders gathered for day on the green and sunset reception at the beautiful Terranea Resort
- [Avasant Computer Economics featured in ZDnet – Tech budgets in 2022: Everything you need to know](https://avasant.com/avasant-computer-economics-featured-in-zdnet-tech-budgets-in-2022-everything-you-need-to-know/): Computer Economics IT Spending and Staffing report mentioned in ZDnet - "Tech budgets in 2022: Everything you need to know".
- [Consumers Increasingly Shifting To Digital Content](https://avasant.com/media-entertainment-digital-services-2021-2022-radarview/): Digital content is growing exponentially as a result of the proliferation of smart devices and evolving customer preferences. Moreover, the use of digital technologies such as cloud, artificial intelligence (AI), and analytics is playing a critical role in providing personalized services to customers. Digital transformation is now an imperative for media & entertainment organizations not only to remain competitive but for their survival and growth.
- [Avasant Featured in IT Jungle: It’s Not Always Sunny in ERP Land](https://avasant.com/avasant-featured-in-it-jungle-its-not-always-sunny-in-erp-land/): For its Technology Trends 2021 study, Computer Economics polled nearly 200 IT professionals to gauge what types of technologies they’re using, and whether they’re getting a good ROI out of them. When the results were tallied, ERP came in dead last out of 15 technologies.
- [Kevin Parikh featured in Forbes – 14 Tech Experts Predict Exciting Future Features Of Driverless Cars](https://avasant.com/kevin-parikh-featured-in-forbes-14-tech-experts-predict-exciting-future-features-of-driverless-cars/): Kevin Parikh predicts the future of driverless cars and their importance in Forbes Technology Council.
- [Kevin Parikh featured in Forbes – 15 Smart Ways CTOs Can Leverage Their Expertise To Save Their Company’s Budget Dollar](https://avasant.com/kevin-parikh-featured-in-forbes-15-smart-ways-ctos-can-leverage-their-expertise-to-save-their-companys-budget-dollar/): Kevin S. Parikh, CEO & Chairman Avasant expresses how CTO's can leverage their expertise to save their company's budget dollars in Forbes Technology Council.
- [Covid Accelerates Digital Disruption And Innovative Business Models In The Insurance Sector](https://avasant.com/covid-accelerates-digital-disruption-and-innovative-business-models-in-the-insurance-sector/): Changing risk landscapes and worsening loss ratios are shifting the role of insurance companies from risk mitigation to risk prevention. Additionally, the pandemic has put new pressures on business models. Newer risks, evolving customer expectations, and increased competition combined with business continuity challenges have made digital transformation a top priority for insurance carriers. Insurance companies are significantly investing in building digital capabilities to optimize core operations, create nontraditional products, and enhance and personalize the customer experience. These trends are covered in Avasant’s new Insurance Digital Services 2021-2022 RadarView™ report.
- [Manufacturers Reduce Human Intervention by Accelerating Digital Adoption](https://avasant.com/manufacturing-digital-services-2020-2021-radarview/): Historically, manufacturing has been highly dependent on the human workforce and a little conservative in adopting advanced digital technologies such as robots, immersive reality, and IIoT to replace the human intervention. However, this changed drastically when manufacturing companies reported losses due to workforce shortages during pandemic, as they started relying on AR/ VR based solutions for remote assistance and training, bots for technical assistance on shop floor, IoT for reducing onboarding time and simplifying reskilling, and AI-based visual inspection to detect defects. The investments on real-time monitoring and AR/VR-based remote assistance could help manufacturers realize 11% productivity gains through reduction of human intervention.  
- [Avasant is Proud to Sponsor Innovate@UCLA Distinguished Executive Leadership Awards](https://avasant.com/innovateucla-distinguished-executive-leadership-awards/): During the event, the four awardees will discuss their personal journeys to leadership positions, their viewpoints on emerging technology disruptions, and tackling the challenges faced by their organizations during the pandemic.
- [Accelerating Cloud Migration for a Post-COVID World Presented in Collaboration with HCL and Intel](https://avasant.com/accelerating-cloud-migration-post-covid-collaboration-hcl-intel/): Cloud computing is an essential foundation for digital transformation, a key success differentiator in the post-COVID world.
- [Covid-19’s Impact On The Future Of IT Budgets](https://avasant.com/covid-19s-impact-on-the-future-of-it-budgets/): Avasant Research Featured in Forbes: Despite IT spending's downturn, spending on remote working apps and platforms is projected to reach double-digit growth rates this year.
- [Avasant’s GCC Region Digital Services 2020-2021 RadarView™ recognizes The Top-tier Service Providers Expediting Digitalization In The GCC Region](https://avasant.com/avasant-recognizes-the-top-tier-service-providers-expediting-digitalization-in-the-gcc-region/): Avasant today unveiled its RadarView™ market assessment covering the Digital Services space for Gulf Cooperation Council (GCC) region. The RadarView™ report recognizes the top 14 providers supporting the GCC region in digital transformation. These 14 providers have shown mature capabilities and consistent growth in their service offerings. Providers have been assessed across three key dimensions – practice maturity, investments and innovation, and ecosystem development.
- [DIGITAL MASTERS 2020 RADARVIEW™](https://avasant.com/avasants-digital-masters-2020-radarview/): Avasant has unveiled Digital Masters 2020 RadarView™, its flagship report that recognizes 17 leading service providers who are breaking new ground in enabling enterprise-wide digital transformation.
- [Avasant’s SD-WAN Managed Services 2020 RadarView™ Recognizes Key Service Providers Enabling  Secured And Hybrid Networks In Global Enterprises](https://avasant.com/avasant-recognizes-key-service-providers-enabling-secured-and-hybrid-networks-in-global-enterprises/): Avasant has unveiled SD-WAN Managed Services 2020 RadarView™, its flagship report that recognizes 27 leading service providers as having brought the most value to the market over the past 12 months. Avasant evaluated over 36 providers using three key dimensions: Practice maturity, partnership ecosystem, and investment, and innovation.
- [Avasant’s RadarView™ Recognizes the Most Innovative Service Providers Enabling Enterprise Adoption of IoT (Internet of Things)](https://avasant.com/internet-of-things-services-radarview-2020/): The past year has seen a proliferation of IoT projects that are generating new value for both enterprises and governments. This is expected to continue as technologies that rely on rapid data collection from IoT devices, such as real-time analytics and artificial intelligence, become more mainstream.
- [Avasant’s RadarView™ Heralds the Rapid Proliferation of AI-led Business Transformation](https://avasant.com/applied-ai-advanced-analytics-2020/): With the rapid evolution of cognitive technologies and compatible AI & Advanced Analytics solutions, enterprises are beginning to see real business value. AI solutions have become enterprise-grade, and are being implemented to drive actionable insights, recommendation engines, autonomic actions, fraud prevention, personalization and a whole host of other functions.
- [Avasant’s RadarView™ forecasts explosive growth in Enterprise CyberSecurity for the Most Innovative Service Providers](https://avasant.com/cybersecurity-radarview-2020/): Avasant unveiled its second edition of RadarView™ market assessment for Cybersecurity Services. The RadarView™ report covers the top 28 service providers that have shown mature capabilities, future-aligned investments and innovations, and consistent growth in their Cybersecurity offerings.
- [Avasant’s RadarView™ Recognizes the Top-Tier Providers Driving Digital Transformation in the Life Sciences industry](https://avasant.com/life-sciences-2020/): Avasant unveiled its Life Sciences Digital Services RadarView™ 2020-2021, a pioneering market assessment report that recognizes the top 18 providers for digital transformation in life sciences Industry. These 18 providers have shown mature capabilities and consistent growth in their life sciences digital service offerings and have been assessed across three key dimensions – practice maturity, investments & innovation, and ecosystem development.

## Pages
- [SoFi Draft](https://avasant.com/sofi-draft/): Avasant's Innovation Workshop & Networking Experience is a carefully designed engagement that brings together enterprise buyers, technology leaders, and strategic advisors for a day of focused collaboration and peer-level exchange.
- [Private Equity](https://avasant.com/who-we-serve/private-equity-draft/): The Independent Advisor Built for the Speed of Private Capital
- [Student Application Detail](https://avasant.com/foundation/register/application-detail/): About Avasant Foundation
- [Application Review Dashboard](https://avasant.com/foundation/register/application-review-dashboard/): About Avasant Foundation
- [Payment](https://avasant.com/foundation/register/payment/): About Avasant Foundation
- [Apply](https://avasant.com/foundation/register/apply/): About Avasant Foundation
- [Cohort Details](https://avasant.com/foundation/cohort-details/): About Avasant Foundation
- [Digital Skills Training Registration](https://avasant.com/foundation/register/): About Avasant Foundation
- [Facilitator Registration](https://avasant.com/foundation/facilitator-registration/): About Avasant Foundation
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/avasant-foundation-golf-event-impact-the-future-2026/): Avasant Foundation in collaboration with other development and social impact institutions seeks to address the skills gap at a critical point in global economic and social transformation. The Avasant Foundation mission is to enable emerging regions to realize their potential. In partnership with leading foundations and institutional donor agencies, we provide deserving youth access to skills training and education with the goal of job creation in the digital economy.
- [GCC Economics 2026](https://avasant.com/gcc-economics-2026/): How are Global Competency Centers (GCCs) evolving in terms of scale, investment, and strategic impact? How do enterprises structure their GCC workforce, allocate budgets, and expand functional capabilities? What role do GCCs play in driving AI adoption, digital transformation, and enterprise innovation?
- [Empowering Beyond Summit 2026 Agenda](https://avasant.com/empowering-beyond-summit-2026-agenda/): Program Agenda
- [Avasant Partner Connect 2026](https://avasant.com/avasant-partner-connect-2026/): Partner Connect is a premier gathering that brings together Avasant thought leaders and top industry partners to foster continued collaboration and innovation. This exclusive event offers a platform for participants to share insights, explore strategic partnerships, and discuss emerging trends in technology and business. Through engaging content sessions, networking, and one on one meetings, attendees gain valuable knowledge and build strong connections that drive mutual growth and success. Partner Connect exemplifies Avasant’s commitment to building a collaborative ecosystem that enhances value for all stakeholders.
- [Marketing Budgets, Staffing, and Process Metrics](https://avasant.com/research/marketing-budgets-staffing-and-process-metrics/): How much are organizations budgeting for their marketing function, and how large are their marketing teams? How are marketing resources allocated across processes and activities, and what is the split between internal teams and external providers such as agencies or vendors? How is the marketing budget distributed across key spending categories, and which performance metrics are used to assess marketing effectiveness?
- [Advisory for the New Space Economy](https://avasant.com/what-we-do/advisory-for-the-new-space-economy-draft/): The new space economy is moving from experimentation to application.
- [Avasant Events App](https://avasant.com/avasant-events-app/): Avasant Events App ‎Apple App Store - Avasant Events App Google Play - Avasant Events App
- [Asia-Pacific and the Middle East IT Spending and Staffing Benchmarks](https://avasant.com/research/asia-pacific-and-the-middle-east-it-spending-and-staffing-benchmarks/): Home
- [Avasant Research Registration – EBS Bengalaru](https://avasant.com/avasant-research-registration-ebs-bengalaru/): Avasant is opening access to its industry-leading research library for end‑user organizations worldwide.
- [GCC Consulting and Operations](https://avasant.com/what-we-do/gcc-consulting-and-operations/): AI Strategy & Consulting
- [Future-Proofing Aerospace & Defense](https://avasant.com/aerodef-draft/): Future-proofing Aerospace & Defense demands more than vision. It requires executable roadmaps that balance innovation, security, and mission assurance.
- [Avasant Research Registration](https://avasant.com/avasant-research-registration/): Register to explore Avasant Research. Open access is available to qualified buyer organizations. Register Now!
- [Our Team](https://avasant.com/foundation/our-team/): About Avasant Foundation
- [HR Maturity Assessment 2026 Draft](https://avasant.com/hr-maturity-assessment-2026-draft/)
- [Worldwide Technology Trends Reports 2025](https://avasant.com/research/world-wide-technology-trends-reports-overview/): Home
- [Avasant Europe](https://avasant.com/avasant-europe-draft/): Avasant is at the forefront of business innovation. We empower global organizations to embrace the potential of business process optimization, technology, strategic sourcing and digital transformation to realize unprecedented value.
- [The Omniverse](https://avasant.com/the-omniverse/): The convergence of the human experience acrossphysical, virtual and augmented worlds.
- [Avasant Empowering Beyond Events 2026](https://avasant.com/avasant-empowering-beyond-events-2026/): The Empowering Beyond event series brings together Avasant’s most influential global business and technology communities across two signature experiences: the Empowering Beyond Symposium, Bengaluru, and the premiere annual Empowering Beyond Summit, Los Angeles. Together, these events create a unified platform designed for enterprise leaders, innovators, and visionaries to explore transformative ideas shaping the future of business and technology.
- [Benchmarking](https://avasant.com/what-we-do/benchmarking/): Avasant’s Benchmarking Services for IT Spend, Staffing, IT Services, BPO Services, Software Licences, Cloud Services and Rate Cards
- [Registration](https://avasant.com/registration/)
- [Case Study: AI-Enabled Contact Center Transformation in Healthcare](https://avasant.com/artificial-intelligence/case-study-ai-enabled-contact-center-transformation-in-healthcare/): About Avasant AI
- [Case Study: AI-Powered Transformation in Global Health Research](https://avasant.com/artificial-intelligence/case-study-ai-powered-transformation-in-global-health-research/): About Avasant AI
- [Case Study: AI-Driven Transformation from Managed to Tech-Enabled Services](https://avasant.com/artificial-intelligence/case-study-ai-driven-transformation-from-managed-to-tech-enabled-services/): About Avasant AI
- [Thank You](https://avasant.com/thank-you/): We appreciate you reaching out! A team member will get back to you about your request soon.
- [Press Releases and Media](https://avasant.com/press-releases/)
- [Finance & Accounting Budgets, Staffing, and Process Metrics](https://avasant.com/research/finance-accounting-budgets-staffing-process-metrics/): How much are organizations budgeting for their finance & accounting (F&A) function, and how many F&A professionals do they require? What is the allocation of F&A resources by job function and subprocess, and what is the split between internal and external personnel (outsourced or in shared services centers)? How is the F&A budget allocated? What are the key performance metrics for the finance & accounting function? To answer these questions, and others, we provide our Finance & Accounting Budgets, Staffing, and Process Metrics study. For a full description, read more below.
- [Human Resources Budgets, Staffing, and Process Metrics](https://avasant.com/research/hr-budgets-staffing-process-metrics/): How much are organizations budgeting for their human resources (HR) function, and how many HR professionals do they require? What is the allocation of HR resources by job function and subprocesses, and what is the split between internal and external personnel (outsourced or in shared services centers)? How is the HR budget allocated? What are the key performance metrics for the HR function? To answer these questions, and others, we provide our HR Budgets, Staffing, and Process Metrics study. For a full description, read more below.
- [Procurement Budgets, Staffing, and Process Metrics 2025/2026](https://avasant.com/research/procurement-budgets-staffing-process-metrics/): How much are organizations budgeting for their procurement function, and how many procurement professionals do they require? What is the allocation of procurement resources by job function and types of procurement, and what is the split between internal and external personnel (outsourced or in shared services centers)? How is the procurement budget allocated? What are the key performance metrics for the procurement function? To answer these questions, and others, we provide our Procurement Budgets, Staffing, and Process Metrics study. For a full description, read more below.  
- [Valuations](https://avasant.com/research/valuations/): Our valuations reports for computer products include fair market values, residual value forecasts, vendor discounting reports, and special reports on the use of valuations data in IT financial management.
- [IT Spending Benchmark Consulting](https://avasant.com/what-we-do/benchmarking-old/it-spending/): Our Computer Economics IT Spending and Staffing Benchmarks study provides hundreds of metrics for organizations to benchmark their own IT spending and staffing levels. But, for even more insights and analysis, let us to do the benchmarking for you.
- [Avasant – NASPO ValuePoint](https://avasant.com/avasant-naspo-valuepoint/): Avasant is a trusted partner for public sector organizations seeking to accelerate IT transformation and eliminate procurement friction.
- [Radarview Packages](https://avasant.com/radarview-packages/): For licensing details, please contact at radarview.sales@avasant.com
- [Healthcare Provider Performance Benchmarks](https://avasant.com/research/healthcare-providers-industry-economics/): All Reports
- [Avasant AI Maturity & Readiness Assessment – Results](https://avasant.com/artificial-intelligence/avasant-ai-maturity-readiness-assessment-results/): See how your organization stacks up, and what it will take to unlock the full potential of AI.
- [Avasant AI Maturity & Readiness Assessment](https://avasant.com/artificial-intelligence/avasant-ai-maturity-readiness-assessment/): Empowering Ethical AI Governance with Robust Frameworks and Metrics
- [Avasant Research Subscription](https://avasant.com/avasant-research-subscription/): If you have an existing subscription, please log in to continue. For new subscription requests, please fill the form below to schedule a meeting with one of our Account Executives.
- [Partner Connect 2025](https://avasant.com/partner-connect-2025/): Partner Connect is a premier gathering that brings together Avasant thought leaders and top industry partners to foster continued collaboration and innovation. This exclusive event offers a platform for participants to share insights, explore strategic partnerships, and discuss emerging trends in technology and business. Through engaging content sessions, networking, and one on one meetings, attendees gain valuable knowledge and build strong connections that drive mutual growth and success. Partner Connect exemplifies Avasant’s commitment to building a collaborative ecosystem that enhances value for all stakeholders.
- [Avasant Empowering Beyond Executive Roundtable Dubai](https://avasant.com/avasant-empowering-beyond-executive-roundtable-dubai/): About EB
- [Avasant Empowering Beyond Summit 2026](https://avasant.com/avasant-empowering-beyond-summit-2026/): https://youtu.be/jeMle6dZDCE
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/avasant-empowering-beyond-symposium-bengaluru/): Avasant is proud to bring Empowering Beyond Symposium to Bengaluru, an exclusive platform designed for the most influential global business and technology leaders. This symposium creates a purposeful space for enterprise leaders, technology and service providers, advisors and analysts to engage in dynamic discussions, exchange transformative ideas, and forge impactful partnerships. Unlike traditional forums, this interactive format emphasizes active participation, ensuring every voice contributes to shaping strategies for growth and innovation. Empowering Beyond Symposium, Bengaluru empowers attendees to leave with fresh insights, meaningful connections, and a clear vision for driving enterprise transformation.
- [Procurement Services](https://avasant.com/what-we-do/procurement-services/): Avasant delivers tailored procurement services that combine strategic advisory, category management, and benchmarking insights to drive operational efficiency and supplier value across industries.

## Events
- [Future-Proofed: Accelerating Transformation for Japanese Enterprises through Next-Gen GCCs](https://avasant.com/events/future-proofed-accelerating-transformation-for-japanese-enterprises-through-next-gen-gccs/)
- [Avasant Foundation Golf Event: Impact the Future 2026](https://avasant.com/events/avasant-foundation-golf-event-impact-the-future-2026/)
- [Executive Roundtable: Real-Time Experiences, Secure Operations in the AI Age](https://avasant.com/events/executive-roundtable-real-time-experiences-secure-operations-in-the-ai-age/)
- [Avasant Partner Connect 2026](https://avasant.com/events/avasant-partner-connect-2026/)
- [India AI Impact Summit 2026](https://avasant.com/events/india-ai-impact-summit-2026/)
- [Avasant Empowering Beyond Summit 2024](https://avasant.com/events/avasant-empowering-beyond-summit-2024/)
- [Avasant Empowering Beyond Summit 2025](https://avasant.com/events/avasant-empowering-beyond-summit-2025/)
- [Avasant Empowering Beyond Symposium, Bengaluru – YPO](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-ypo/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise Registration](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise-agency-link/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-complimentary/)
- [Agentic AI in Action: How Synchronous AI Agents can transform your Enterprise](https://avasant.com/events/agentic-ai-in-action-how-synchronous-ai-agents-can-transform-your-enterprise/)
- [Golf Tournament: Impact The Future 2025](https://avasant.com/events/golf-tournament-impact-the-future-2025/)
- [Avasant Partner Connect 2025](https://avasant.com/events/avasant-partner-connect-2025/)
- [Driving Business Outcomes Across Technology & Business](https://avasant.com/events/driving-business-outcomes-across-technology-business/)
- [Communicating & Collaborating for Impact](https://avasant.com/events/communicating-collaborating-for-impact/)
- [Upskilling for the Future Enterprise](https://avasant.com/events/upskilling-for-the-future-enterprise/)
- [Executive Roundtable: Redefining Technology Leadership: Navigating AI, Workforce Shifts, and Geopolitical Change](https://avasant.com/events/executive-roundtable-redefining-technology-leadership-navigating-ai-workforce-shifts-and-geopolitical-change/)
- [Executive Roundtable: Reimagining Enterprise Transformation – The Next Step for Global Competency Centers](https://avasant.com/events/executive-roundtable-reimagining-enterprise-transformation-the-next-step-for-global-competency-centers/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Enterprise](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-enterprise/)
- [Avasant Empowering Beyond Executive Roundtable Dubai](https://avasant.com/events/avasant-empowering-beyond-executive-roundtable-dubai/)
- [Avasant Empowering Beyond Summit 2026](https://avasant.com/events/avasant-empowering-beyond-summit-2026/)
- [Avasant Empowering Beyond Symposium, Bengaluru – Speakers](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru-speakers/)
- [Avasant Empowering Beyond Symposium, Bengaluru](https://avasant.com/events/avasant-empowering-beyond-symposium-bengaluru/)

## Distinguished Fellows
- [Leslie Lindgren](https://avasant.com/team/leslie-lindgren/)
- [Marcel Mertens](https://avasant.com/team/marcel-mertens/)
- [Joel Manfredo](https://avasant.com/team/joel-manfredo/)
- [Kurt Sweetser](https://avasant.com/team/kurt-sweetser/)
- [Erica Hausheer](https://avasant.com/team/erica-hausheer/)
- [Randy Spires](https://avasant.com/team/randy-spires/)
- [Kerry O’Donnell](https://avasant.com/team/kerry-odonnell/)
- [Lucilla Rastelli](https://avasant.com/team/lucilla-rastelli/)
- [Chirag Shah](https://avasant.com/team/chirag-shah/)
- [Ed Kloskowski](https://avasant.com/team/ed-kloskowski/)
- [Sunny Bajaj](https://avasant.com/team/sunny-bajaj/)
- [Hiten Patel](https://avasant.com/team/hiten-patel/)
- [Julia Bardmesser](https://avasant.com/team/julia-bardmesser/)
- [William Bangert](https://avasant.com/team/william-bangert/)
- [Michael Stoeckert](https://avasant.com/team/michael-stoeckert/)
- [Martin Croxton](https://avasant.com/team/martin-croxton/)
- [Vipul Nagrath](https://avasant.com/team/vipul-nagrath/)
- [Gregory Sullivan](https://avasant.com/team/gregory-sullivan/)
- [Sam Guertin](https://avasant.com/team/sam-guertin/)
- [Joe Hogan](https://avasant.com/team/joe-hogan/)
- [Supro Ghose](https://avasant.com/team/supro-ghose/)
- [Shevy Magen](https://avasant.com/team/shevy-magen/)
- [Mandeep Maini](https://avasant.com/team/mandeep-maini/)
- [José Martínez](https://avasant.com/team/jose-martinez/)
- [Stuart Kippelman](https://avasant.com/team/stuart-kippelman/)
- [Candace Dingmann](https://avasant.com/team/candace-dingmann/)
- [Tushar Rao](https://avasant.com/team/tushar-rao/)
- [Jay Weinstein](https://avasant.com/team/jay-weinstein/)
- [Bharat Amin](https://avasant.com/team/bharat-amin/)
- [Mark Hadland](https://avasant.com/team/mark-hadland/)
- [Andy Schlei](https://avasant.com/team/andy-schlei/)
- [Mike W. Wheeler](https://avasant.com/team/mike-w-wheeler/)
- [Vincent Cirel](https://avasant.com/team/vincent-cirel/)
- [Nuria Simo](https://avasant.com/team/nuria-simo/)
- [Libby Roney](https://avasant.com/team/libby-roney/)
- [Bertrand Leroux](https://avasant.com/team/bertrand-leroux/)
- [Randi Levin](https://avasant.com/team/randi-levin/)
- [Steve Gerst](https://avasant.com/team/steve-gerst/)
- [WALTER A. YOSAFAT](https://avasant.com/team/walter-a-yosafat/)
- [Joel D. Jacobs](https://avasant.com/team/joel-d-jacobs/)
- [Ray Barnard](https://avasant.com/team/ray-barnard/)
- [Lynne Chernow](https://avasant.com/team/lynne-chernow/)
- [James Rinaldi](https://avasant.com/team/james-rinaldi/)
- [John Caruthers](https://avasant.com/team/john-caruthers/)
- [Janet Gosche](https://avasant.com/team/janet-gosche/)
- [Paul Goldberg](https://avasant.com/team/paul-goldberg/)
- [Adrian Quayle](https://avasant.com/team/adrian-quayle/)
- [Kim Terry](https://avasant.com/team/kim-terry/)
- [Srinivas Vangala](https://avasant.com/team/srinivas-vangala/)
- [Fred Pond](https://avasant.com/team/fred-pond/)

## Thought Leaders
- [Shobhit Patnaik​](https://avasant.com/thoughtleader/shobhit-patnaik/)
- [Rakesh Patro​](https://avasant.com/thoughtleader/rakesh-patro/)
- [Rachit Bhagat​](https://avasant.com/thoughtleader/rachit-bhagat/)
- [Chitra Rajeshwari​](https://avasant.com/thoughtleader/chitra-rajeshwari/)
- [Avinash Baliga​](https://avasant.com/thoughtleader/avinash-baliga/)
- [Andre Solé](https://avasant.com/thoughtleader/andre-sole/)
- [Swapnil Bhatnagar​](https://avasant.com/thoughtleader/swapnil-bhatnagar/)
- [Shael Roopchand](https://avasant.com/thoughtleader/shael-roopchand/)
- [Chandrika Dutt](https://avasant.com/thoughtleader/chandrika-dutt/)
- [Saugata Sengupta](https://avasant.com/thoughtleader/saugata-sengupta/)
- [Nishant Verma](https://avasant.com/thoughtleader/nishant-verma/)
- [Henry Guapo](https://avasant.com/thoughtleader/henry-guapo/)
- [Anupam Govil](https://avasant.com/thoughtleader/anupam-govil/)
- [Carlos Hernandez](https://avasant.com/thoughtleader/carlos-hernandez/)
- [Ravi Mahalingam ](https://avasant.com/thoughtleader/ravi-mahalingam/)
- [Robert Joslin](https://avasant.com/thoughtleader/robert-joslin/)
- [Michael Wheeler](https://avasant.com/thoughtleader/michael-wheeler/)
- [Akshay Khanna](https://avasant.com/thoughtleader/akshay-khanna/)
- [Naresh Lachmandas](https://avasant.com/thoughtleader/naresh-lachmandas/)
- [Kevin S. Parikh](https://avasant.com/thoughtleader/kevin-s-parikh/)

## Products
- [Healthcare Payer Business Process Transformation 2026 Market Insights™](https://avasant.com/report/healthcare-payer-business-process-transformation-2026-market-insights/): The Healthcare Payer Business Process Transformation 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any healthcare payer business process services project. The report also highlights the evolution of healthcare payer processes with the integration of emerging technologies such as generative AI and embedding prepay utilization controls to reduce payment leakage.
- [Transforming Payer Operations Through the Convergence of Prior Authorization Modernization, Payment Integrity, and Generative AI Enablement](https://avasant.com/report/transforming-payer-operations-through-the-convergence-of-prior-authorization-modernization-payment-integrity-and-generative-ai-enablement/): The healthcare payer services industry faces sustained profitability pressure from rising medical costs, evolving regulatory mandates, and growing care utilization, driving accelerated modernization of legacy operations. Payers are shifting from fragmented, manual processes to digital workflows, prioritizing prepay utilization controls, payment integrity, and automation across claims, member, and provider services. Investment is diversifying beyond claims into financial management, care management, and member engagement as value-based care adoption accelerates. At the same time, generative AI is enabling context-aware automation across core functions, driving productivity gains and more intelligent decisioning. Service providers are enabling this transition through AI-powered solutions, domain capabilities, and AI-native alliances for agentic automation and outcome-driven care. Both demand- and supply-side trends are covered in Avasant’s Healthcare Payer Business Process Transformation 2026 Market Insights™ and Healthcare Payer Business Process Transformation 2026 RadarView™, respectively.
- [Healthcare Payer Business Process Transformation 2026 RadarView™](https://avasant.com/report/healthcare-payer-business-process-transformation-2026-radarview/): The Healthcare Payer Business Process Transformation 2026 RadarView™ provides insights to help healthcare payers redesign operations and build scalable, technology-enabled delivery models. It identifies leading service providers supporting this transformation and evaluates their capabilities across payer workflows, technology integration, and delivery execution. The report includes detailed provider profiles, comparative analysis, and Avasant’s perspective on emerging trends shaping the market.
- [India–Japan Joint Vision for the Next Decade: Strategic Convergence and Regional Integration](https://avasant.com/report/india-japan-joint-vision-for-the-next-decade-strategic-convergence-and-regional-integration/): The India–Japan Special Strategic and Global Partnership has entered a decisive new chapter. At the 15th Annual Summit in Tokyo on 29 and 30 August 2025, India’s Prime Minister Narendra Modi and Japanese Prime Minister Shigeru Ishiba adopted the Joint Vision for the Next Decade, a whole-of-nation framework organized around eight pillars: economy, economic security, mobility, environment, technology and innovation, health, people-to-people ties, and state-prefecture engagement.
- [Rising Adoption and Falling Investment Redefine the Digital Workplace](https://avasant.com/report/rising-adoption-and-falling-investment-redefine-the-digital-workplace/): Since 2020, digital workplace technologies have remained central to how organizations operate. These tools have produced measurable gains in efficiency, collaboration, and responsiveness. But as adoption reaches record levels, the focus has shifted from rapid deployment to value realization, ensuring that digital workplace investments are secure, well-governed, and aligned to how employees actually work. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption and Customer Experience.
- [Digital Workplace Technologies Adoption Trends and Customer Experience 2026](https://avasant.com/report/digital-workplace-technologies-adoption-trends-and-customer-experience-2026/): Digital workplace technologies have moved from being an enabler of remote work to a foundational layer of enterprise operations. Today, they allow employees to communicate, collaborate, and access critical applications securely from anywhere, integrating a broad set of tools into a unified digital environment. Since 2020, these technologies have remained central to how organizations operate, driving measurable gains in efficiency, collaboration, and responsiveness. As adoption reaches record levels, the focus has shifted from rapid deployment to value realization, ensuring that digital workplace investments are secure, well-governed, and aligned to how employees actually work. Well‑defined desktop personas and robust security practices are therefore no longer optional, but essential to sustaining performance at scale.
- [Residual Value Forecast June 2026](https://avasant.com/report/residual-value-forecast-june-2026/): Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.
- [Leapfrogging Enterprise Transformation: From Automation to Autonomy](https://avasant.com/report/leapfrogging-enterprise-transformation-from-automation-to-autonomy/): Enterprise AI investment is accelerating, but most organizations remain far from true autonomy. This article argues that the gap between AI spending and autonomous outcomes is not caused by model capability, but by how enterprises define value, govern data, measure performance, structure human oversight, prepare the workforce, and contract for delivery. Drawing on insights from senior leaders at Hertz, IBM, IFF, and Prudential at Avasant’s Empowering Beyond Summit 2026, it identifies six barriers that repeatedly stall progress. It also introduces practical lenses such as Proof of Value, data trust, and decision-based operating models to explain what differentiates scalable autonomy from disconnected experimentation. The article closes with a practitioner playbook that translates those lessons into operational actions for enterprise leaders.
- [Clinical and Care Management Business Process Transformation 2026 Market Insights™](https://avasant.com/report/clinical-and-care-management-business-process-transformation-2026-market-insights/): The Clinical and Care Management Services Business Process Transformation 2026 Market Insights™ provides a detailed view of enterprise demand-side trends shaping clinical operations and care management. It highlights how organizations are restructuring workflows, adopting AI-enabled systems, and transitioning toward longitudinal care models to manage cost, complexity, and scalability.
- [The Evolving Future of Clinical and Care Management from Labor-Linear Delivery to AI-Driven Longitudinal Care](https://avasant.com/report/the-evolving-future-of-clinical-and-care-management-from-labor-linear-delivery-to-ai-driven-longitudinal-care/): Clinical and care management is transitioning from fragmented, labor-intensive workflows to AI-enabled, platform-led operating models that orchestrate continuous, longitudinal care. Enterprises and payors are embedding generative AI, automation, interoperability, and workflow orchestration into utilization management, case management, appeals, and population health processes to improve throughput, consistency, and clinical outcomes. These models enable earlier risk identification, faster decision-making, and reduced administrative burden by automating intake, evidence extraction, documentation, and routing before clinical intervention. However, this transformation introduces new challenges, including regulatory constraints, AI governance requirements, workforce reconfiguration, and integration complexity across legacy systems. Despite these constraints, clinical and care management is evolving into an intelligence-driven, outcome-oriented model, where success depends on the ability to scale AI within governed workflows while maintaining clinical oversight and care quality.
- [Clinical and Care Management Services Business Process Transformation 2026 RadarView™](https://avasant.com/report/clinical-and-care-management-services-business-process-transformation-2026-radarview/): The Clinical and Care Management Services Business Process Transformation 2026 RadarView™ provides insights to help organizations redesign clinical and care management operations and build scalable, technology-enabled care delivery models. It identifies leading service providers supporting this transformation and evaluates their capabilities across clinical workflows, technology integration, and delivery execution. The report includes detailed provider profiles, comparative analysis, and Avasant’s perspective on emerging trends shaping the market.
- [Property and Casualty Insurance Digital Services 2026 Market Insights™](https://avasant.com/report/property-and-casualty-insurance-digital-services-2026-market-insights/): The Property and Casualty Insurance Digital Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the P&C insurance industry. The report also highlights key challenges that enterprises face today in this space.
- [Architecting the Property and Casualty Insurance Enterprise for an AI-Native Future](https://avasant.com/report/architecting-the-property-and-casualty-insurance-enterprise-for-an-ai-native-future/): As the property and casualty (P&C) insurance industry continues to move toward an AI-native era, it confronts various market challenges, including escalating climate volatility and secondary perils, sustained cost pressures eroding margins, and policyholders demanding tailored coverage and real-time service. Insurers are embedding generative AI and agentic AI across underwriting, claims, and policyholder engagement to orchestrate end-to-end workflows and reposition global capability centers as judgment-led engineering hubs. Dynamic risk engines fueled by geospatial intelligence, IoT, and telematics are enabling property-level pricing and continuous exposure monitoring, while intermediary platforms deliver instant appetite clarity and AI-powered decision support to agents, brokers, and managing general agents. To navigate this shift, enterprises should partner with service providers to scale agentic AI, real-time risk analytics, and intermediary enablement for resilient, AI-led growth.
- [Property and Casualty Insurance Digital Services 2026 RadarView™](https://avasant.com/report/property-and-casualty-insurance-digital-services-2026-radarview/): The Property and Casualty Insurance Digital Services 2026 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 110-page report also highlights top supply-side trends in the P&C insurance digital services space and Avasant’s viewpoint.
- [From Chips to Intelligence: Building AI-Native High-Tech Enterprises in an Era of Compute, Connectivity, and Resilience](https://avasant.com/report/from-chips-to-intelligence-building-ai-native-high-tech-enterprises-in-an-era-of-compute-connectivity-and-resilience/): The enterprise technology landscape is undergoing a structural shift as organizations scale AI across operations, products, and value chains. What began as a cloud-led experimentation phase has evolved into an infrastructure transformation driven by three converging forces: the rise of AI-optimized semiconductors, the shift toward distributed intelligence, and increasing pressure on semiconductor supply chains. As enterprises deploy generative AI, autonomous systems, and real-time inference use cases, infrastructure strategies are moving beyond generalized computing and centralized architectures toward domain-specific, distributed, and resilient models. This transition is redefining how enterprises design, source, and operate their technology foundations.
- [SAP SuccessFactors Services 2026 Market Insights™](https://avasant.com/report/sap-successfactors-services-2026-market-insights/): The SAP SuccessFactors 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP SuccessFactors project. The report also highlights key challenges that enterprises face today.
- [SAP SuccessFactors Services: Accelerating HR Transformation with AI-Enabled Transformation Services](https://avasant.com/report/sap-successfactors-services-accelerating-hr-transformation-with-ai-enabled-transformation-services/): SAP SuccessFactors adoption is being shaped by advances in agentic AI, the growth of cloud-based payroll, and SAP Business Technology Platform (BTP)-led integration. Enterprises are primarily adopting SAP Joule for conversational intelligence use cases, focusing on AI-assisted insights, recommendations, and recruiter decision support, while adopting a cautious approach toward more complex decision-making and reasoning-driven applications. Moreover, adoption is being led by mature markets, particularly North America and Europe, where organizations are increasingly using agentic AI to automate workflows and enhance operational efficiency. At the same time, emerging markets are driving demand for industry-aligned and custom HR solutions to support growing workforce needs. Both demand- and supply-side trends are covered in Avasant’s SAP SuccessFactors Services 2026 Market Insights™ and SAP SuccessFactors Services 2026 RadarView™, respectively.
- [SAP SuccessFactors Services 2026 RadarView™](https://avasant.com/report/sap-successfactors-services-2026-radarview/): The SAP SuccessFactors Services 2026 RadarView™ assists organizations in identifying strategic partners for SAP SuccessFactors by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity and future-proofing, thereby supporting enterprises in identifying the right SAP SuccessFactors service provider. The 69-page report also highlights top market trends in the SAP SuccessFactors space and Avasant’s viewpoint on them.
- [Supply Chain Operations Business Process Transformation 2026 Market Insights™](https://avasant.com/report/supply-chain-operations-business-process-transformation-2026-market-insights/): The Supply Chain Operations Business Process Transformation 2026 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any supply chain operations transformation engagement. The report also highlights key challenges that enterprises face today.
- [The Next Wave of Supply Chain Transformation Is Driven by Intelligence and Resilience](https://avasant.com/report/the-next-wave-of-supply-chain-transformation-is-driven-by-intelligence-and-resilience/): As supply chain disruptions, geopolitical instability, and operational complexity continue to intensify, enterprises are taking a more execution-focused approach to transformation. Rather than pursuing isolated digital initiatives, organizations are prioritizing supply chain models that combine resilience, agility, and intelligent decision-making across planning, procurement, logistics, and fulfillment functions. Technologies such as AI, Gen AI, agentic AI, predictive analytics, intelligent control towers, and digital twins are increasingly being embedded into day-to-day operations to improve visibility, accelerate response times, and enable more proactive and autonomous execution.
- [Supply Chain Operations Business Process Transformation 2026 RadarView™](https://avasant.com/report/supply-chain-operations-business-process-transformation-2026-radarview/): The Supply Chain Operations Business Process Transformation 2026 RadarView™ provides information to help enterprises build a supply chain operations services strategy and chart an action plan for supply chain operations transformation. It identifies service providers that can help expedite global supply chain operations transformation. It also provides detailed capability and experience analyses of leading providers to help businesses identify the right strategic partners. The 64-page report highlights key industry trends in the supply chain operations transformation space and Avasant’s viewpoint.
- [Higher Education Digital Services 2026 Market Insights™](https://avasant.com/report/higher-education-digital-services-2026-market-insights/): The Higher Education Digital Services 2026 Market Insights helps organizations identify key demand-side trends expected to have a long-term impact on digital projects in the higher education industry. The report also highlights key challenges that enterprises in this industry face today.
- [Higher Education Digital Services: Driving the future of higher education with digital transformation](https://avasant.com/report/higher-education-digital-services-driving-the-future-of-higher-education-with-digital-transformation/): The higher education sector is navigating mounting financial constraints, demographic shifts, and increasing regulatory accountability by rethinking operating models and accelerating digital adoption. Declining public funding, rising operational costs, and pressure to demonstrate employment outcomes are pushing institutions toward data-driven decision-making, diversified revenue streams, and outcome-oriented program design. At the same time, shrinking traditional student cohorts and declining international enrollment are prompting universities to expand into non-traditional pathways, including micro credentials, lifelong learning, and workforce-aligned education. Institutions are embedding employability into curricula through industry partnerships and real-time outcome tracking while leveraging predictive analytics for targeted recruitment and retention. Rapid advancements in AI are further transforming the academic life cycle, with universities scaling AI-powered tutoring, automated assessments, and student success models under robust governance frameworks. Concurrently, the shift toward integrated cloud ecosystems and hybrid learning environments is enabling seamless, end-to-end student experiences, supported by immersive technologies AR/VR and AI-assisted content delivery.
- [Higher Education Digital Services 2026 RadarView™](https://avasant.com/report/higher-education-digital-services-2026-radarview/): The Higher Education Digital Services 2026 RadarView™ can help enterprises in the higher education industry craft a robust strategy based on the industrial outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 71-page report also highlights top market trends in higher education and Avasant’s viewpoint on them.
- [The Future of CX Centers: From Platform‑Led Delivery to AI‑Orchestrated Partner Ecosystems](https://avasant.com/report/the-future-of-cx-centers-from-platform-led-delivery-to-ai-orchestrated-partner-ecosystems/): CX centers are undergoing a structural transformation as enterprises move beyond single‑platform deployments toward complex, multi‑partner technology ecosystems. As customer experience (CX) becomes increasingly digital, AI‑led, and outcome‑driven, enterprises are re‑architecting their CX operating models around tightly integrated partner ecosystems that combine CCaaS, CRM, conversational AI, intelligent automation, analytics, and generative AI platforms.  The CX Center Business Process Transformation Technology Partner Ecosystem 2026 Report examines how CX technology ecosystems are evolving from siloed tools into orchestrated, AI‑native operating environments. The report highlights how technology partners are reshaping CX center design, delivery economics, governance models, and enterprise risk exposure as organizations scale AI‑driven CX transformation programs. 
- [CX Center Technology Partner Ecosystem 2026 Report](https://avasant.com/report/cx-center-technology-partner-ecosystem-2026-report/): The report provides a comprehensive analysis of the CX center technology partner ecosystem, examining how technology partnerships are evolving from siloed, platform‑centric models to AI‑native, orchestrated operating environments. It analyses the CX partner ecosystem across 11 technology categories—conversational AI, AI and analytics platforms, intelligent automation, CCaaS, CRM platforms, generative AI, cloud providers, customer engagement, customer data and NLP platforms, contact center software and tools, and live translation platforms—assessing partner roles, maturity, adoption, and convergence. Key findings include four structural shifts that have transformed the ecosystem between 2023 and 2026—from platform licensing to AI-native partnerships, from regional to global multicloud architectures, from siloed tools to orchestrated ecosystems, and from cost-focused to outcome-focused partnerships. The report also highlights key enterprise risks in multipartner CX delivery models, including operational opacity, technology lock‑in, and governance and compliance gaps. It features a CX center technology partner ecosystem map that organizes over 150 identified partners into 11 categories, a decision matrix that maps 12 CX center functions to optimal partner categories, and detailed deep dives into each partner category covering adoption trends, CX center value propositions, and roles in the CX operating model.
- [From Seats to Experiences: Reimagining Airline Commerce Through Modern Retailing](https://avasant.com/report/from-seats-to-experiences-reimagining-airline-commerce-through-modern-retailing/): As highlighted in the Airlines and Airports Digital Services 2026 Market Insights report, global air passenger traffic continues to scale at an unprecedented pace, driven by rising middle-class populations, expanding international connectivity, and a strong recovery in leisure and business travel demand following the pandemic. In an environment characterized by margin volatility, shifting traveler expectations, and intensifying competition from digital-first travel ecosystems, airlines are increasingly reimagining themselves as modern retailers rather than transportation providers. The focus is rapidly shifting from selling seats to curating personalized, experience-led journeys spanning booking, ancillary services, airport experiences, loyalty ecosystems, and post-trip engagement. Therefore, airlines are modernizing their retailing experience by adopting the New Distribution Capability (NDC) framework introduced by the International Air Transport Association (IATA).
- [From AI Ambition to Enterprise Execution in APAC: A CIO Playbook](https://avasant.com/report/from-ai-ambition-to-enterprise-execution-in-apac-a-cio-playbook/): As we all know, the Asia-Pacific (APAC) region has been at the forefront of digital transformation over the past decade. Cloud adoption, mobile-first economies, and platform-led business models have enabled enterprises to scale rapidly and innovate continuously. Hyperscalers such as AWS have played a foundational role in this journey, providing scalable infrastructure, accelerating application modernization, and democratizing access to advanced technologies.
- [Pax Silica and the Philippines: What the New Economic Security Zone Means for Global Supply Chains](https://avasant.com/report/pax-silica-and-the-philippines-what-the-new-economic-security-zone-means-for-global-supply-chains/): On April 16, 2026, the United States and the Philippines jointly announced plans to establish a 4,000-acre Economic Security Zone within the Luzon Economic Corridor (U.S. Department of State). Designated as the first AI-native industrial acceleration hub under the Pax Silica Initiative, the zone is intended to reduce dependence among partner nations on concentrated supply chains for semiconductors, critical minerals, and advanced manufacturing. With the Philippines formally joining the Pax Silica network alongside countries such as Japan, South Korea, the United Kingdom, and Australia, the announcement signals a meaningful shift in how partner economies are approaching supply chain resilience and economic security in the Indo-Pacific.
- [Banking Digital Services 2026 Market Insights™](https://avasant.com/report/banking-digital-services-2026-market-insights/): The Banking Digital Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the banking industry. The report also highlights key challenges that enterprises face today in this space.
- [Banking Digital Services: Advancing AI‑Native, Resilient, and Customer‑Centric Banking Through Digital Modernization](https://avasant.com/report/banking-digital-services-advancing-ai-native-resilient-and-customer-centric-banking-through-digital-modernization/): Banking enterprises are reimagining customer engagement for digitally native consumers, shifting to digital‑first models across the banking life cycle. They are deploying Gen AI and agentic AI across core value streams—from credit memo generation and loan origination to intelligent KYC/AML workflows and real‑time fraud detection. In parallel, banks are investing in real‑time payments enablement and composable orchestration platforms. They are modernizing legacy cores through cloud‑native side‑core and dual‑core architectures. Additionally, banks are embedding compliance‑by‑design into digital platforms, leveraging AI‑driven regulatory intelligence and automated transaction monitoring to strengthen operational resilience.
- [Banking Digital Services 2026 RadarView™](https://avasant.com/report/banking-digital-services-2026-radarview/): The Banking Digital Services 2026 RadarView™ helps banking enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 112-page report also highlights top market trends in the banking space and Avasant’s viewpoint.
- [IoT a Success But Complexity Holds Back Investment](https://avasant.com/report/iot-a-success-but-complexity-holds-back-investment/): While many emerging technologies attract rapid and widespread adoption, the Internet of Things (IoT) follows a markedly different trajectory. Rather than scaling quickly across organizations, IoT adoption remains comparatively limited, reflecting the complexity of implementation, integration challenges, and the specialized use cases it often serves. However, low adoption does not equate to low value. This Research Byte examines the potential causes.
- [Internet of Things Adoption Trends and Customer Experience 2026](https://avasant.com/report/internet-of-things-adoption-trends-and-customer-experience-2026/): For much of the past decade, the Internet of Things (IoT) struggled to meet enterprise expectations. While cloud computing and artificial intelligence attracted the bulk of capital expenditure, IoT initiatives were often confined to stalled pilots, fragmented standards, and narrowly scoped use cases. As a result, IoT was widely viewed as a technology with promise but limited return. That perception is beginning to shift. The massive investments companies have made in AI are hitting a data ceiling. To evolve from simple chatbots to truly autonomous operations, AI requires the constant, real-world telemetry that only IoT can provide. This "forced maturation" has pushed adoption rates to a historic high of 37%, up from 32% in 2024.  
- [Oracle Cloud ERP Services 2026 Market Insights™](https://avasant.com/report/oracle-cloud-erp-services-2026-market-insights/): The Oracle Cloud ERP Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Oracle Cloud ERP projects. The report also highlights key challenges that enterprises face today.
- [Oracle Cloud ERP Services: Augmenting ERP Implementations Through Generative AI Solutions](https://avasant.com/report/oracle-cloud-erp-services-augmenting-erp-implementations-through-generative-ai-solutions/): Oracle Cloud ERP modernization is accelerating as enterprises adopt Fusion Cloud SaaS, cloud-native operating models, and phased transformation strategies to standardize processes and improve scalability. Agentic AI adoption is gaining the strongest traction in structured, high-volume functions such as finance and procurement, while industries including telecom, manufacturing, retail, and high-tech are prioritizing AI-enabled use cases to strengthen operational visibility and responsiveness. At the same time, legacy customizations, fragmented processes, and change resistance continue to create implementation risks, increasing the importance of governance maturity, process standardization, and structured change management. Both demand- and supply-side trends are covered in Avasant’s Oracle Cloud ERP Services 2026 Market Insights™ and Oracle Cloud ERP Services 2026 RadarView™, respectively.    
- [Oracle Cloud ERP Services 2026 RadarView™](https://avasant.com/report/oracle-cloud-erp-services-2026-radarview/): The Oracle Cloud ERP Services 2026 RadarView™ assists organizations in identifying strategic partners for Oracle Cloud ERP by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key Oracle Cloud ERP service providers across practice maturity and future-proofing, thereby supporting enterprises in identifying the right Oracle Cloud ERP service provider. The 75-page report also highlights top market trends in the Oracle Cloud ERP space and Avasant’s viewpoint on them.
- [Governance, Risk, and Compliance Services 2026 Market Insights™](https://avasant.com/report/governance-risk-and-compliance-services-2026-market-insights/): The Governance, Risk, and Compliance Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any GRC project. The report also highlights key implementation challenges that enterprises face today.
- [Redefining GRC Services Through AI-Driven Autonomous Operations](https://avasant.com/report/redefining-grc-services-through-ai-driven-autonomous-operations/): Enterprises are moving beyond rule-based automation toward autonomous governance, risk, and compliance (GRC) operations by leveraging generative AI (Gen AI) and agentic AI to automate control testing, streamline third-party risk management, and enable real-time regulatory mapping. At the same time, organizations face intensifying challenges due to increasing regulatory complexity, with mandates such as the EU AI Act, DORA, and ISO 42001 expanding compliance requirements, while fragmented data, legacy tools, and talent gaps continue to hinder GRC execution. In response, service providers are developing proprietary platforms and partnering with vendors such as ServiceNow, Archer, and MetricStream to embed Gen AI and agentic AI across the GRC life cycle. Additionally, there is a clear focus on consolidating fragmented tools into unified platforms. With nearly 60% of investments directed toward human capital, providers are scaling GRC capabilities through talent development and dedicated GRC and AI governance CoEs. Both demand-side and supply-side trends are covered in our Governance, Risk, and Compliance Services 2026 Market Insights™ and Governance, Risk, and Compliance Services 2026 RadarView™, respectively.
- [Governance, Risk, and Compliance Services 2026 RadarView™](https://avasant.com/report/governance-risk-and-compliance-services-2026-radarview/): The Governance, Risk, and Compliance Services 2026 RadarView™ assists organizations in identifying strategic partners by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key service providers across practice maturity and future-proofing, including the partner ecosystem and investments and innovations, thereby supporting enterprises in identifying the right partner. The 72-page report highlights top supply-side trends in the GRC services space and Avasant’s viewpoint on them.
- [Engineering and Construction Digital Services 2026 Market Insights™](https://avasant.com/report/engineering-and-construction-digital-services-2026-market-insights/): The Engineering and Construction Digital Services 2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the engineering and construction industry. The report also highlights key challenges that enterprises face today.
- [Engineering and Construction Enters a New Phase of AI-Embedded Execution and Industrialized Delivery](https://avasant.com/report/engineering-and-construction-enters-a-new-phase-of-ai-embedded-execution-and-industrialized-delivery/): Persistent supply chain volatility, skilled labor shortages, accelerating demand for data centers and energy infrastructure, and tightening sustainability mandates are pushing engineering and construction enterprises to deepen their digital transformation. Firms are embedding AI-native platforms into project execution, industrializing delivery through modular and DfMA-led workflows, and scaling digital twins across design, construction, and asset operations. Fragmented systems are giving way to integrated platforms that strengthen cost control, schedule predictability, and procurement resilience. As sustainability shifts from a voluntary differentiator to a compliance-driven baseline, enterprises are adopting carbon tracking, life cycle assessments, and green building standards across project portfolios. To accelerate these initiatives, industry leaders are partnering with digital service providers to embed intelligence across the construction value chain.
- [Engineering and Construction Digital Services 2026 RadarView™](https://avasant.com/report/engineering-and-construction-digital-services-2026-radarview/): The Engineering and Construction Digital Services 2026 RadarView™ can help engineering and construction enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also help them identify the right partners and service providers to accelerate their digital transformation in this space. The 65-page report also highlights top market trends in the engineering and construction industry and Avasant’s viewpoint.
- [Generative AI Platforms 2026 Product Assessment™](https://avasant.com/report/generative-ai-platforms-2026-product-assessment/): Avasant’s Generative AI Platforms 2026 Product Assessment™ assists organizations in identifying strategic partners for developing and deploying generative AI solutions by offering detailed capability and experience analyses for 11 platform vendors.
- [Predictive Risk Stratification for Cost Control in Healthcare](https://avasant.com/report/predictive-risk-stratification-for-cost-control-in-healthcare/): Predictive risk stratification is shifting cost control in healthcare away from retrospective utilization review toward prospective allocation of clinical and operational resources. Instead of analyzing costs after they occur, this approach assigns each patient a probability of future cost or adverse events, enabling healthcare systems to design tiered intervention strategies.
- [Institutional Stablecoins: Market Infrastructure and Settlement Transformation](https://avasant.com/report/institutional-stablecoins-market-infrastructure-and-settlement-transformation/): Financial market infrastructure is entering a period of structural transformation as institutions seek faster, programmable, and capital-efficient models for global settlement and liquidity movement. Institutional stablecoins combine fiat-backed stability with blockchain-based programmability, enabling near-instant settlement, real-time liquidity mobility, and atomic transfer of value across financial networks. Financial institutions are increasingly exploring stablecoins across treasury management, cross-border settlement, collateral mobility, and tokenized asset markets, supported by growing regulatory clarity and expanding institutional participation.
- [Residual Value Forecast May 2026](https://avasant.com/report/residual-value-forecast-may-2026/): Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.
- [Fair Market Value May 2026](https://avasant.com/report/fair-market-value-may-2026/): The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
- [IT Staffing Ratios: Benchmarking Metrics and Analysis for 17 Key IT Job Functions](https://avasant.com/report/it-staffing-ratios-benchmarking-metrics-and-analysis-for-17-key-it-job-functions/): The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
- [The CIO’s New AI Mandate: Lessons from Google Cloud Next ’26](https://avasant.com/report/the-cios-new-ai-mandate-lessons-from-google-cloud-next-26/): This article analyzes the strategic implications of Google Cloud Next ‘26, highlighting how enterprise AI is transitioning from experimentation to scaled, production-grade deployment. It explores Google’s vision for the “agentic enterprise” through key announcements spanning AI control planes, next-generation infrastructure, and integrated data and security platforms.  From a CIO perspective, the piece outlines how these developments are reshaping AI operating models, economics, and governance—forcing leaders to rethink cloud strategy, vendor alignment, and the balance between innovation, control, and long-term resilience.