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IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions
The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
March, 2024
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 39 respondents in the sample range in size from $50 million to over $100 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks
Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 31: Utilities Subsector Benchmarks
Chapter 31 provides benchmarks for utilities. The 20 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
July, 2023
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Robotic Process Automation Adoption Trends and Customer Experience 2023
Rising personnel costs and two years of high inflation have put automation in the spotlight. IT leaders are being asked to digitally transform their organizations while also keeping an eye on costs. Automation allows for increased productivity and allows experienced personnel to work on high-value projects and innovation.
October, 2023
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IT Salary Report 2024
The Avasant IT Salary Report 2024 provides total compensation for 82 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2024 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.
December, 2023
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LifeSite TokenX: Tracking Physical and Digital Assets with Confidence
When it comes to supply chains, customers have become much more demanding. Consumers want the assurance that the products they receive are genuine. They want to be sure that their luxury goods, such as Chanel purses or Rolex watches, are not knockoffs. Enterprises have the same concerns—and then some. One technology to address this need is tokenization, which refers to the process of creating a digital representation of an individual physical asset on a blockchain. LifeSite Tokenx is an interesting vendor in this space and is a Tech Innovator to watch.
February, 2024
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Organizational Change Management Best Practices 2024
The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. Still, some companies fall behind in formal and consistent practice of change management best practices. These best practices can help them leverage these new systems more effectively. IT leaders are not as resistant to change as they once were, but inadequate training and support, unrealistic expectations, or a lack of governance and strategic leadership might hinder them.
March, 2024
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Vendor Discount Report May 2024
The largest and best discounts are often only offered to the vendors’ best customers, and buyers may find it difficult to determine whether the discount offered is typical or whether a better deal can be negotiated. The Vendor Discounts Report is designed to give procurement personnel, lessors, lessees, and departmental manager’s insight and guidance regarding current discount structures on a variety of categories of equipment in the marketplace.
May, 2024
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IT Spending Trends in Life Sciences 2024
The life sciences sector is at a pivotal juncture, with IT spending trends reflecting a strategic embrace of digital technologies to address a myriad of challenges and opportunities. The past year has been marked by a concerted push toward digital transformation, with companies investing heavily in IT to drive innovation, streamline operations, and enhance patient outcomes.
July, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 12: Professional and Technical Services
Chapter 12 provides benchmarks for professional and technical services organizations. The 58 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 20: Media and Information Services
Chapter 20 provides benchmarks for the media and information services sector. This sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 20 respondents in the sample have annual revenues ranging in size from about $50 million to around $50 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance
Chapter 32 provides benchmarks for life and annuity insurance companies. The firms in this sector include companies that sell life insurance, long-term disability insurance, annuities, and other types of insurance. The 17 respondents in this sector range in size from a minimum of $100 million to over $50 billion in annual revenue.
September, 2024
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AI Adoption Trends and Customer Experience 2024
Artificial intelligence (AI) adoption has been traditionally difficult to track, as AI was mostly embedded in software. As such, end users did not typically perceive it as AI as much as a function of the product. However, a recent round of consumerization of AI tools has changed the landscape and use of AI in the enterprise. AI’s ability to automate complex tasks and produce high-quality content efficiently has popularized these tools, but when it comes to enterprise adoption, the use of the technology is still in its infancy.
January, 2025
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DBA Staffing Continues to March Onward
After years of remaining steady, there has been a notable increase in the proportion of database administrators (DBAs) within IT departments, particularly in small organizations. New data-driven initiatives, including generative AI, omnichannel communication, and real-time analytics, are inspiring enterprises to make their data lakes deeper and deeper, while data security concerns and regulatory requirements intensify. DBAs’ expertise in maintaining and safeguarding sensitive information is paramount. This Research Byte summarizes our full report on database administration staffing ratios.
February, 2025
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