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  • IT Spending Benchmarks - Mutual Fund Investor’s Web Usage (April 2002)

    Mutual Fund Investor’s Web Usage (April 2002)

    Mutual fund investors are becoming increasingly comfortable using the web, according to the sixth annual American Century Internet Adoption Study, conducted by the Kansas City-based investment management firm. Apprehension about security and privacy continues to decline, with only a quarter (26%) citing security/privacy as a concern in the current study, dropping from 39% in 2000 and the high of 74% just four years ago.

    May, 2002

  • IT Spending Benchmarks - Online Dating Reaches Killer App Status (Apr 2002)

    Online Dating Reaches Killer App Status (Apr 2002)

    Terra Lycos released results of a survey of 1,100 Lycos users of their opinions on online dating.

    May, 2002

  • IT Spending Benchmarks - The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test survey, developed by Bain & Company, provides a relationship report card that uncovers the roadblocks to superior performance. The survey, designed to establish best-performance benchmarks, was administered to customers and employees from “loyalty leaders,” including Vanguard, Enterprise, Northwestern Mutual, Intuit, and Harley. Respondents’ answers reveal striking differences between typical companies and those with the highest levels of loyalty in their fields.

    May, 2002

  • IT Best Practices - Next Generation Internet Grant Program (May 2002)

    Next Generation Internet Grant Program (May 2002)

    Through a partnership with the California Technology, Trade and Commerce Agency - Division of Science, Technology, and Innovation, CommerceNet is providing funding for the development of commercial Next Generation Internet (NGI) applications. The NGI Grant program nurtures the development of business applications that leverage the power, speed, and reliability of the Next Generation Internet, as well as its pervasive and ubiquitous nature. These applications are expected to have a positive economic and social impact on individuals, companies, industries, regions, and communities.

    May, 2002

  • Technology Trends - Will the Cost of Database Licensing Rise? (April 2002)

    Will the Cost of Database Licensing Rise? (April 2002)

    Does the software you sell, or the software you buy, rely upon a database of "public" information, or a compilation of facts? Examples of such databases could include lists of names and addresses, geographic information, or statistical compilations. Whether you are the licensor or the licensee, you have probably taken for granted the free use of this information. The adage that "nothing is free," however, may prove true in the realm of database licensing as well. If you incorporate such data into your company's products, this could mean increased licensing overhead, and if you use such software, you may expect this expense to be passed on to you by your vendor.

    May, 2002

  • IT Best Practices - Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel management software (CMS) aims at improving suppliers' control of their distributor and third-party sales network. Above all, CMS provides the tools to monitor and manage resellers who represent your company to customers. CMS can boost the loyalty resellers have to your brand and at the same time improve operations and increase sales. Resellers win also through additional sales leads to customers who have already demonstrated an interest in your products.

    May, 2002

  • IT Best Practices - Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    One of the big challenges in planning, creating, and supporting electronic supply chain systems (ESCS) is to determine the volume that a system must be able to handle and how many organizations the system must support.

    May, 2002

  • Technology Trends - Prudence Calls for Delaying Public Key Infrastructure Implementation (Jan 2002)

    Prudence Calls for Delaying Public Key Infrastructure Implementation (Jan 2002)

    The events of September 11 and afterward have increased pressure on managers to provide better protection for IT systems and networks. One protective candidate that has received a lot of press over the last several years is public key infrastructure (PKI). PKI offers strong protection for information while at the same time providing reassurances that only authorized individuals participate in transactions. The potential of PKI is what keeps it perennially in the media's attention, but the unpleasant realities of using the technology remain a stumbling block.

    May, 2002

  • Technology Trends - The Future of Wireless Mobile Commerce

    The Future of Wireless Mobile Commerce

    Mobile commerce (m-commerce) would seem to have an almost unlimited potential. Considering projections that over one billion users will possess PDAs or other devices equipped for wireless data by 2004, the attraction of selling to this group is high, but Computer Economics recommends taking a realistic view of m-commerce in light of the technological and cultural issues that must be resolved before sales can take off.

    May, 2002

  • IT Best Practices - Resolve the Domainland Dilemma (Sep 2001)

    Resolve the Domainland Dilemma (Sep 2001)

    Seven new top-level domains (TLD) go live fall 2001. These new Internet addresses will complicate the lives of IT managers--especially those whose companies are e-commerce merchants. Other companies also need to be concerned because of impacts that the new domains will have on intellectual property and Internet browsers.

    May, 2002

  • IT Best Practices - Top-Level Domains Challenge IT Managers (Apr 2001)

    Top-Level Domains Challenge IT Managers (Apr 2001)

    If they have not started beforehand, by June 2001 many IT managers will be thinking frequently about top-level domains (TLD). Among the causes for their increased concern will be seven recently approved TLDs, more use of country suffixes, copyright protection, and the growing trend toward domain names in foreign languages. All of these events will require more effort to maintain control over the increased complexity of Internet usage.

    May, 2002

  • IT Best Practices - The NBA: Using the Internet to Increase Revenue

    The NBA: Using the Internet to Increase Revenue

    The long-term goals of any e-commerce website are to increase revenue, increase traffic, and establish the company name while, at the same time, expanding to provide broader services and more products to the marketplace. It is a tall order for any company and especially optimistic when the company's goal is to achieve a leading role in web-based interactive streaming media.

    May, 2002

  • Technology Trends - Tracking and Navigation Systems Boom (Jan 2001)

    Tracking and Navigation Systems Boom (Jan 2001)

    J.D. Power Clubs' carclub.com plans to offer Airbiquity's Global Positioning System (GPS) wireless Accessory for under $200. The service is expected to include roadside assistance; accident assistance; route support; and concierge services, such as locating hotels, restaurants, ATMs, and hospitals. This is the first distribution agreement for the Airbiquity GPS Accessory. Computer Economics expects similar services to be offered by automobile manufacturers and other auto-related clubs.

    May, 2002

  • IT Best Practices - Seeking the Key to Successful B2B Collaboration (Dec 2001)

    Seeking the Key to Successful B2B Collaboration (Dec 2001)

    The driver for B2B collaboration, despite numerous obstacles and failures, is simple to appreciate: the payoff from these efforts is significant increases in revenues during the period of 2002 through 2006. Furthermore, these returns are independent of company size. Large companies can gain through such collaborations by means of establishing exchanges with suppliers and business partners that can generate revenues themselves, along with reduced costs, increased efficiencies, faster times to market, and improved product quality. Small companies, on the other hand, can benefit from participating in exchanges through entry into markets that they could not penetrate on their own.

    May, 2002

  • IT Best Practices - Questions and Answers on the Privacy Provisions of the Gramm-Leach-Bliley Act (Jan 2002)

    Questions and Answers on the Privacy Provisions of the Gramm-Leach-Bliley Act (Jan 2002)

    Why does the Privacy Rule sometimes refer to consumers and other times to customers? Aren't customers also consumers? All customers are consumers, but not all consumers are customers. The rule distinguishes consumers from customers because it is the banks responsibilities to provide notices to consumers and to customers differ in several respects.

    May, 2002