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IT Spending and Staffing Benchmarks 2023/2024: Chapter 27: Commercial Banking Subsector Benchmarks
Chapter 27 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 20 respondents in this sample have annual revenue ranging from a minimum of about $50 million to over $40 billion.
July, 2023
Residual Value Forecast October 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
October, 2023
Ciklum: Shaping the Future of Custom Product Development
Software and smart sensors are being used increasingly in products and services today. And not just in high-tech products. Even low-tech products are becoming smart products. And organizations in all industries are increasingly leveraging technology to better reach and serve customers, whether it be through e-commerce, mobile apps, or connected devices. As a result, product design, hardware design, and software development must all be done in coordination and collaboration. Ciklum is a leading provider in this custom product development space and is a Tech Innovator to watch.
November, 2023
Network Operations Outsourcing Trends and Customer Experience 2024
Network operations outsourcing is an established market. Today, major IT and telecom industry service providers and even disruptive newcomers are competing with regional providers for market share. In the past, large equipment vendors only provided the hardware that serves as the network's backbone. However, these giants are beginning to recognize the potential of value-added network services. Businesses can now obtain dependable infrastructure, along with expert network design, planning, and even network support operations from a single source.
February, 2024
Worldwide IT Spending and Staffing Outlook for 2024
Our forecast for enterprise IT spending in 2024 is partly sunny, with a chance of strong headwinds. With stronger-than-expected economic data in the US and Europe and easing inflation, the world economy in most regions looks poised for the soft landing that central banks were aiming for. Our survey shows that IT budgets will continue to grow, and enterprises expect a slightly better 2024 than 2023. The worldwide outlook is cautiously optimistic.
March, 2024
IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions
The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
March, 2024
IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 39 respondents in the sample range in size from $50 million to over $100 billion in annual revenue.
July, 2023
IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks
Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.
July, 2023
IT Spending and Staffing Benchmarks 2023/2024: Chapter 31: Utilities Subsector Benchmarks
Chapter 31 provides benchmarks for utilities. The 20 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
July, 2023
Robotic Process Automation Adoption Trends and Customer Experience 2023
Rising personnel costs and two years of high inflation have put automation in the spotlight. IT leaders are being asked to digitally transform their organizations while also keeping an eye on costs. Automation allows for increased productivity and allows experienced personnel to work on high-value projects and innovation.
October, 2023
IT Salary Report 2024
The Avasant IT Salary Report 2024 provides total compensation for 82 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2024 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.
December, 2023
LifeSite TokenX: Tracking Physical and Digital Assets with Confidence
When it comes to supply chains, customers have become much more demanding. Consumers want the assurance that the products they receive are genuine. They want to be sure that their luxury goods, such as Chanel purses or Rolex watches, are not knockoffs. Enterprises have the same concerns—and then some. One technology to address this need is tokenization, which refers to the process of creating a digital representation of an individual physical asset on a blockchain. LifeSite Tokenx is an interesting vendor in this space and is a Tech Innovator to watch.
February, 2024
Organizational Change Management Best Practices 2024
The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. Still, some companies fall behind in formal and consistent practice of change management best practices. These best practices can help them leverage these new systems more effectively. IT leaders are not as resistant to change as they once were, but inadequate training and support, unrealistic expectations, or a lack of governance and strategic leadership might hinder them.
March, 2024
Worldwide IT Spending And Staffing Outlook 2023
Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, IT spending increases are broad and strong. However, in this annual report of the IT spending and staffing outlook for 2023, we believe there is another major factor at play. We find that IT is no longer seen as a cost center but as a strategic driver of growth. Because of this, business leaders are giving their IT departments greater resources to help plan for the coming recession rather than asking them to tighten their belts.
February, 2023
IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks
Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 31 respondents in the sample range in size from a minimum of about $50 million to $10 billion in revenue.
July, 2023