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  • Product image for ISS Euro 09 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 7: Insurance Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 7: Insurance Sector Benchmarks

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell healthcare insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, insurance marketplaces, and other types of insurance. The 15 respondents in this sector range in size from a minimum of about €60 million to over €8 billion in annual revenue.

    September, 2023

  • Product image for ISS Euro 25 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 23: Professional Services Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 23: Professional Services Subsector Benchmarks

    Chapter 23 provides benchmarks for professional services organizations. The 31 respondents in the sample range in size from a minimum of about €50 million to over €50 billion in annual revenue. The sector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

    September, 2023

  • EURO ISS 2024 16 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 21 respondents in this sample range in size from a minimum of €55 million to over €100 billion in revenue. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people.

    October, 2024

  • EURO ISS 2024 32 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: IT Services and Consulting Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: IT Services and Consulting Subsector Benchmarks

    Chapter 29 provides IT spending and staffing statistics for the IT services and consulting sector. This category includes systems integrators, IT solutions providers, business process outsourcing firms, managed services companies, IT consultants, and other providers of IT services and solutions. There are 18 organizations in the sample, ranging in size from around €50 million to over €25 billion in annual revenue.

    October, 2024

  • Product image for ISS Euro 10 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, electronics, sports equipment, groceries, pharmaceuticals, and general merchandise. They include restaurant chains, department stores, luxury retail stores, electronics stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 43 respondents in the sample range in size from about €90 million to over €30 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 01 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    Chapter 1 provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    October, 2024

  • EURO ISS 2024 17 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    Chapter 14 provides benchmarks for construction and trade services companies. The 23 respondents in the sample range in size from about €60 million to around €35 billion in annual revenue. This category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, firms that provide oil field services, mining services, environmental services, and other construction and trade services firms.

    October, 2024

  • Euro ISS 2024 RB 450x450 - European CIOs Making Investments with Strong Budget Increases

    European CIOs Making Investments with Strong Budget Increases

    Despite some economic turbulence, persistent nearby conflicts, and tech layoffs, end-user companies are showing relatively strong IT spending increases. CIOs are investing in a series of new technologies designed to transform the enterprise including AI, data analytics, and even the metaverse. Hiring is also keeping pace, and, for the most part, CIOs have the budget they need to make meet their mission of continued strategic transformation. This Research Byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2024/2025 study.

    October, 2024

  • Product image for ISS Euro 11 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, pharmaceuticals, and other products. The 18 respondents in the sample range in size from a minimum of about €60 million to €30 billion in revenue.

    September, 2023

  • EURO ISS 2024 02 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 154 organizations and is stratified by size and sector as described in the survey methodology section. Respondents must have at least €50 million in annual revenue or IT spending greater than €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.

    October, 2024

  • EURO ISS 2024 18 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions Sector Benchmarks

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 28 organizations in the sample, ranging in size from around €50 million to over €25 billion in annual revenue.

    October, 2024

  • Product image for ISS Euro 12 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 10: Energy and Utilities Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 18 respondents in this sector include public utilities (water, gas, and electric), regional utilities, integrated energy companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €150 million to more than €100 billion in annual revenue.

    September, 2023

  • EURO ISS 2024 03 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3A: Benchmarks by Organization Size

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 3A: Benchmarks by Organization Size

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 98 respondents in the small organization sample, 102 in the midsize sample, 65 in the large sample, and 40 in the very large sample.

    October, 2024

  • EURO ISS 2024 19 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Media and Information Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Media and Information Services Sector Benchmarks

    Chapter 16 provides benchmarks for the media and information services sector. This sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 15 respondents in the sample have annual revenues ranging from about €50 million to around €13 billion.

    October, 2024

  • Product image for ISS Euro 13 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 15 respondents in this sector include community hospital groups, national and regional hospital systems, healthcare systems, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.

    September, 2023