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  • EUISS2021Full - European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    This report is a companion study to our annual IT Spending and Staffing Benchmarks study, which provides a full set of IT budgetary benchmarks and IT staffing metrics by industry sector and organizational size. This companion study for Europe should be used in conjunction with our full study to provide insight into how high-level spending and staffing benchmarks differ for European organizations.

    September, 2021

  • EUISS2021Ch1 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 1: Executive Summary

    This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    September, 2021

  • EUISS2021Ch2 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all of the organizations surveyed, across all industry sectors and organization sizes. The key metrics provided in this chapter are listed in the Key Metrics Descriptions section

    September, 2021

  • EUISS2021Ch3a 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Small Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Small Organization Benchmarks

    Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than $5 million.

    September, 2021

  • EUISS2021Ch3b 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Midsize Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Midsize Organization Benchmarks

    Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of $5 million to less than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.

    September, 2021

  • EUISS2021Ch3c 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Large Organization Benchmarks

    Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of more than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.

    September, 2021

  • EUISS2021Ch4 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, pharmaceuticals, cosmetics, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 49 respondents in the sample range in size from a minimum of €90 million to a maximum of above €21 billion in annual revenue.

    September, 2021

  • EUISS2021Ch5 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 32 respondents in this sample range in size from a minimum of €74 million to over €70 billion in annual revenue.

    September, 2021

  • EUISS2021Ch6 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 6: Financial Services

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 6: Financial Services

    Chapter 6 provides benchmarks for banking, insurance, and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, insurance companies, and other types of lenders and financial services providers. The 21 respondents in this sector range in size from a minimum of about €100 million to a maximum of €80 billion in annual sales.

    September, 2021

  • EUISS2021Ch7 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Retail

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 7: Retail

    Chapter 7 provides benchmarks for retailers. This sector includes retailers of clothing, hardware, furniture, sports equipment, groceries, pharmaceuticals, dietary supplements and health products, and general merchandise. They include department stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers, both online and brick-and-mortar. We also include hospitality and consumer services in this sector. The 33 respondents in the sample range in size from €100 million to €27 billion in annual revenue.

    September, 2021

  • EUISS2021Ch11 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: IT Services and Solutions

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: IT Services and Solutions

    Chapter 11 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service (SaaS) providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of technology services and solutions. There are 19 organizations in the sample, ranging in size from around €50 million to about €10 billion in annual revenue.

    September, 2021

  • EUISS2021Ch8 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 8: Wholesale Distribution

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 8: Wholesale Distribution

    Chapter 8 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, electronics, food and beverage, and other products. The 15 respondents in the sample range in size from a minimum of about €60 million to about €30 billion in revenue.

    September, 2021

  • EUISS2021Ch9 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 9: Energy and Utilities

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 9: Energy and Utilities

    Chapter 9 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 14 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €100 million to about €14 billion in annual revenue.

    September, 2021

  • EUISS2021Ch10 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 10: Professional and Technical Services

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 10: Professional and Technical Services

    Chapter 10 provides benchmarks for professional and technical services organizations. The 35 respondents in the sample range in size from a minimum of about €50 million to about €70 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, IT, and other services.

    September, 2021

  • EUISS2021Ch12 600x400 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 12: Food and Beverage

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 12: Food and Beverage

    Chapter 12 provides benchmarks for food and beverage manufacturers. The 17 respondents in the sample range in size from about €100 million to about €22 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, vegetables, dairy products, dietary supplements, pet food, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or directly to consumers.

    September, 2021