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  • European Product Image 15 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 13: Transportation and Logistics Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 10 respondents in this sample range in size from a minimum of about €120 million to over €5 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional and national transportation authorities that move people.

    September, 2022

  • European Product Image 14 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 12: Professional and Technical Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 12: Professional and Technical Services Sector Benchmarks

    Chapter 12 provides benchmarks for professional and technical services organizations. The 38 respondents in the sample range in size from a minimum of about €50 million to about €80 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

    September, 2022

  • European Product Image 13 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 12 respondents in this sector include community hospital groups, national and regional hospital systems, healthcare systems, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €178 million to over €15 billion in annual revenue.

    September, 2022

  • European Product Image 12 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 10: Energy and Utilities Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 16 respondents in this sector include public utilities (water, gas, and electric), regional utilities, integrated energy companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €150 million to more than €10 billion in annual revenue.

    September, 2022

  • European Product Image 11 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 9: Wholesale Distribution Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, pharmaceuticals, and other products. The 17 respondents in the sample range in size from a minimum of about €60 million to €30 billion in revenue.

    September, 2022

  • European Product Image 10 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 8: Retail Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, electronics, sports equipment, groceries, pharmaceuticals, and general merchandise. They include restaurant chains, department stores, luxury retail stores, electronics stores, furniture stores, pharmacies, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 39 respondents in the sample range in size from about €90 million to over €25 billion in annual revenue.

    September, 2022

  • European Product Image 09 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 7: Insurance Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 7: Insurance Sector Benchmarks

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell healthcare insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, insurance marketplaces, and other types of insurance organizations. The 12 respondents in this sector range in size from a minimum of about €60 million to over €8 billion in annual revenue.

    September, 2022

  • European Product Image 08 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 14 respondents in this sector range in size from a minimum of about €100 million to over €30 billion in annual sales.

    September, 2022

  • European Product Image 07 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 44 respondents in this sample range in size from a minimum of about €75 million to over €200 billion in annual revenue.

    September, 2022

  • European Product Image 06 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 58 respondents in the sample range in size from a minimum of about €50 million to a maximum €37 billion in annual revenue.

    September, 2022

  • European Product Image 04 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Midsize Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Midsize Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets between €5 million and less than €25 million.

    September, 2022

  • European Product Image 03 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Small Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Small Organization Benchmarks

    Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than €5 million.

    September, 2022

  • European Product Image 02 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 8394 organizations and is stratified by size and sector as described in the section on survey methodology. Respondents must have at least €50 million in annual revenue or IT spending in excess of €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.

    September, 2022

  • European Product Image 01 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary

    This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    September, 2022

  • European Product Image 05 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Large Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets €25 million or greater.

    September, 2022