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  • Cover for Apps Q4 2022 - IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022

    In this quarterly report (Calendar Qtr 4, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

    February, 2023

  • Cover for Apps May 2023 - IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023

    IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023

    In this quarterly report (Calendar Qtr 1, 2023), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

    May, 2023

  • BPS Pricing and Solution Trends H1 2023 Product Image 450x450 - Business Process Services Pricing and Solution Trends: H1 2023

    Business Process Services Pricing and Solution Trends: H1 2023

    In this report, Avasant provides key information on pricing and solution trends for the Business Process Services industry from the past 12 months. The report covers various aspects, including market demand and provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMarkâ„¢ Price Benchmarking database.

    June, 2023

  • Featured image Nasscom - Digital Enterprise 4.0: Digital Persistence Amid Volatility

    Digital Enterprise 4.0: Digital Persistence Amid Volatility

    The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.

    June, 2023

  • MicrosoftTeams image 2 - Accelerating Blockchain Adoption in Latin America and the Caribbean

    Accelerating Blockchain Adoption in Latin America and the Caribbean

    Although Latin America and Caribbean (LAC) show great potential to embrace blockchain and reap its benefits, there are challenges to be overcome for blockchain to become drive economic growth and prosperity throughout the region. To overcome these constraints, the Inter-American Development Bank Group (IDB Lab) in 2019 launched the LACChain global alliance to accelerate the development of blockchain in the LAC region. This report provides an overview of 10 LACChain projects that demonstrate the potential of blockchain to transform the region. We also outline further steps needed for these projects and others like them to achieve full success.

    July, 2023

  • Cover for Apps 2.0 450x450 - IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2023

    In this quarterly report (calendar quarter 2, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    August, 2023

  • Generative AI Special report Product image - Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers

    This report examines the recent developments in the generative AI field following the introduction of ChatGPT, outlining essential strategies for businesses and service providers to optimize their gains. It delves into the tangible benefits generative AI offers to enterprises and providers, highlighting its transformative impact on outsourcing agreements. This includes novel pricing models and productivity enhancements in IT and BPO services. Furthermore, the report identifies potential opportunities for service providers tailored to the specific needs of enterprises.

    September, 2023

  • Kevin Partner Connect 2023 Product Image 450x450 - Avasant Partner Connect 2023 - Kevin Parikh Key Note

    Avasant Partner Connect 2023 – Kevin Parikh Key Note

    At Avasant’s Partner Connect 2023, our global leadership team shared invaluable insights on the latest industry trends and next generation transformation solutions that are reshaping the future. The deals of today are requiring new levels of creativity and solutioning to drive value and build strategic relationships. In his opening keynote session, Chairman and CEO, Kevin Parikh prognosticates the future for strategic sourcing and the opportunities ahead for unlocking tech-enabled innovation for managed services. He discusses how traditional labor-based managed services are being disrupted and replaced by tech-enabled services, and the importance of investing in partnerships with disruptive technology companies to support a broader service delivery ecosystem.

    September, 2023

  • Generative AI Unisys Whitepaper Product Image - Generative AI: The Next Pivotal Point for Productivity and Efficiency

    Generative AI: The Next Pivotal Point for Productivity and Efficiency

    Generative AI is more than a buzzword. It holds genuine transformational potential that resonates with senior executives and employees across industries. It sparks imagination and innovation by promising to automate tasks previously deemed impossible to replicate by machines. From generating human-like text and creative content to assisting in complex decision-making, generative AI drives a paradigm shift in how businesses operate. This transformative technology is not merely hype but a catalyst for redefining productivity and unleashing unprecedented opportunities for growth and efficiency.

    October, 2023

  • Product image 1 450x450 - Open Innovation - The Catalyst for Transforming India’s Technology Ecosystem

    Open Innovation – The Catalyst for Transforming India’s Technology Ecosystem

    This report, developed in collaboration with nasscom, assesses the status of Open Innovation (OI) in India and its global context. It explores investments and initiatives by the Indian government, industry bodies, and the private sector to promote OI. The report identifies India’s potential to rank in the top 10 for global innovation, emphasizing OI’s role in addressing local needs, fostering inclusivity, and supporting innovative ventures. It provides recommendations for advancing OI and highlights opportunities for collaboration across sectors, including corporates, academia, and government agencies.

    November, 2023

  • Cover for Apps 2 450x450 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q3 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    November, 2023

  • Primaryimage IT AND APPS MANAGED SERVICES December 2023 Updated 450x450 - IT and Apps Managed Services Pricing and Solution Trends: H2 2023

    IT and Apps Managed Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMarkâ„¢ Price Benchmarking database.

    December, 2023

  • Cover for Q3 2023 - Business Process Services — Provider Trends Q3 2023

    Business Process Services — Provider Trends Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    December, 2023

  • Cover for Apps Q4 2023 450x450 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024