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Current Fair Market Values May 2022
Our Fair Market Value (FMV) report provides data for the following categories of equipment: (1) IBM mainframe and midrange hardware and IBM peripherals; (2) Workstations, PCs, and servers from Compaq, Dell, HP, IBM/Lenovo, Lexmark, Okidata, Silicon Graphics, Sony, Sun, and Toshiba; (3) Network Communication gear from Cisco, Bay/Nortel, IBM, Intel, Lucent, and others. Fair Market Values are provided for end-user, wholesale, and orderly liquidation values (OLV) prices.
May, 2022
Retail Digital Services 2022–2023 RadarView™
The Retail Digital Services 2022–2023 RadarView™ can help retailers craft a robust strategy for digital transformation based on industry outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 95-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
May, 2022
Digital Retail Services: Orchestrating an Omnichannel Experience
Retail is increasingly hyperpersonal and omnichannel. Pandemic lockdowns and supply chain disruptions have actually raised the bar for consumer expectations as they found they could have anything delivered right to their doorstep. That raised bar means that retailers are increasingly relying on data and AI to map consumer sentiment and needs, and they are deploying digital technology including virtual reality and other immersive technologies to improve the customer experience. However, all of this requires investment and seamless orchestration of multiple technologies. This is best done with partners. These emerging trends are covered in Avasant’s Retail Digital Services 2022–2023 RadarView™.
May, 2022
Global Crises Fueling New Investments in Supply Chain Management
Global crises continue to push supply chain management systems to the brink. Delays and shortages have led business leaders to question their longstanding commitment to lean inventory, just-in-time manufacturing, and reliance on long offshore supply chains. This Research Byte provides a summary of our full report on supply chain management adoption and customer experience.
May, 2022
Supply Chain Management Adoption Trends and Customer Experience 2022
Supply chain management has become a hot topic. From empty grocery shelves to cargo ships lined up at ports, the term “supply chain” is on everyone’s lips. This report quantifies the current adoption and investment trends for SCM technology, as well as the benefits driving companies to expand their implementations. We assess these trends by organization size and sector and look at the ROI and TCO experiences of organizations that have adopted SCM. We conclude with practical advice for those planning new investments in SCM.
May, 2022
Cybersecurity Services 2022 RadarView™
The Cybersecurity Services 2022 RadarView™ is designed to inform enterprises about best practices in this space and provide a relatively granular understanding of key service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 85-page report also highlights top market trends in the cybersecurity space and Avasant’s viewpoint.
April, 2022
Travel and Hospitality Digital Services 2022–2023 RadarView™
The Travel and Hospitality Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 93-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.
May, 2022
Travel and Hospitality Digital Services: Reimagining the Customer Experience Through Hyperpersonalization
The travel and hospitality industry today is driven by contactless technologies, challenges posed by the pandemic, and the emergence of new customer segments. There is an increasing demand for faster services and customized offerings. Travel and hospitality companies are expanding integration of digital technologies in their offerings and also exploring new technology areas such as the omniverse to disrupt this space and deliver an enhanced level of customer experience. However, all of this requires investment and seamless orchestration of multiple technologies. These emerging trends are covered in Avasant’s Travel and Hospitality Digital Services 2022–2023 RadarView™.
May, 2022
Autonomous Medical Coding Products 2022 RadarView™ Scan
The Autonomous Medical Coding Products 2022 RadarView™ Scan helps enterprises in evaluating key autonomous medical coding (AMC) product vendors. It compares product capabilities for these vendors by conducting an in-depth analysis of their features and functionalities, assisting healthcare and revenue cycle management providers in identifying product partners for their manual coding transformation journeys. The 34-page report also highlights key industry challenges and how AMC vendors mitigate these challenges with their offerings.
April, 2022
E-Commerce Complexity Causes Customer Experience Challenges
E-commerce technology, while mature, is still evolving. Customer experience is now the focal point as e-commerce systems enable hyperpersonalization. But e-commerce has become increasingly complex resulting in low TCO success and satisfactions rates. This Research Byte provides a summary of our full report on e-commerce adoption trends and customer experience.
May, 2022
Autonomous Medical Coding Key to Transformation of Claims Processing
In the previous decade, medical coding was largely a slow and error-prone manual process. The adoption of ICD-11 has only exacerbated this problem. With automation technologies now delivering accuracy, agility, and process visibility, adoption of autonomous medical coding (AMC) products is growing. However, choosing the right AMC product is not easy. There are dozens on the market, and they are not created equal. These trends are covered in Avasant’s new Autonomous Medical Coding Products 2022 RadarView™ Scan.
April, 2022
E-Commerce Adoption Trends and Customer Experience 2022
E-commerce technology, while mature, is still evolving. This report provides an overview of e-commerce adoption and investment trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations. We also look at the ROI experience, TCO experience, and considered or planned uses for new e-commerce investment. We conclude with important principles to apply in planning and implementing e-commerce systems.
May, 2022
Avoid the Watermelon Effect—Focus on Customer Experience
Have you experienced, when outsourcing your services, that all your service-level agreements (SLAs) reporting and key performance indicators (KPIs) are green, but your customers are not very happy with the services? This is the “Watermelon Effect.” Green on the outside, but red on the inside. Too often those SLAs and KPIs do not reveal the real quality of service. This Research Byte explores what can be done to prevent the Watermelon Effect.
April, 2022
NFTs: More Than Just Digital Art
Non-fungible tokens (NFTs) have been a hot topic as art, fashion, video games, and social influencers have embraced the technology to sell one-of-a-kind digital objects. But enterprises, outside of a few specific industries, have largely neglected NFTs. Nevertheless, many companies should consider their benefits. This Research Byte explores this emerging technology.
April, 2022
Digital Workplace—Rising Star of New Technology Trends Study
Digital workplace technologies, one of two new entrants in our annual study of technology trends, earns the highest satisfaction rating from survey respondents, a clear sign that the shift to a hybrid workforce is well under way and has changed the focus for many IT organizations. Digital workplace technologies will have a growing role in business in the years to come. This Research Byte provides a look at the customer satisfaction rating for digital workplace technologies, as well as an overview of our Technology Trends 2022.
April, 2022