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  • Practice Rate Trend Project Management Office 450x450 - Project Management Office Best Practices 2023

    Project Management Office Best Practices 2023

    To improve project success, companies often establish a formal project management office (PMO) as a center of excellence for project management disciplines. In some organizations, the PMO operates as an advisory group to project managers, who report directly to business units. In other organizations, project managers report directly to the PMO and are assigned to projects as needed. However, in recent years, the use of PMOs has grown significantly, especially for organizations that use them for all projects.

    December, 2023

  • Chapter 6 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 6: Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 30 respondents in this sector range in size from a minimum of about $50 million to over $40 billion in annual sales.

    July, 2023

  • ISS Chapter 3C 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    The IT spending and staffing outlook for large organizations in 2023 can best be described with the old British slogan, “keep calm and carry on.” As we mentioned in last year’s study, IT budgets are increasingly divorced from economic conditions. As enterprises continue their digital transformation, the IT department is increasingly valuable. Much of that can be attributed to IT’s new seat at the strategic table and the growing perception that technology can drive revenue growth. Despite economic headwinds, we see only a slight pullback in IT spending.

    July, 2023

  • ISS Chapter 22 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    Chapter 22 provides benchmarks for life sciences organizations. The category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 16 respondents in this sample range in size from a minimum of about $50 million to over $40 billion in revenue.

    July, 2023

  • Product image for ISS Euro 11 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks

    Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, pharmaceuticals, and other products. The 18 respondents in the sample range in size from a minimum of about €60 million to €30 billion in revenue.

    September, 2023

  • Gen Ai Product Images 01 450x450 - Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 1: Executive Summary

    Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 1: Executive Summary

    Chapter 1 provides a free executive summary for our first survey-based report on generative AI strategy, spending, and adoption. The full report provides metrics on how much enterprises are spending on this ground-breaking technology, where they are spending it, and how they are governing it. It provides statistics for nearly 200 companies that have already adopted some form of generative AI,  providing data ranging from the strategic importance of AI to staffing and budget numbers, to usage data. Metrics are provided for the composite sample along with six industry chapters. [Free Download]

    December, 2023

  • Personnel as a Percentage Construction 450x450 - IT Spending Trends in Construction and Trade Services 2024

    IT Spending Trends in Construction and Trade Services 2024

    The construction and trade services sector plays a critical role in the global economy. It serves nearly every other industry sector by developing physical infrastructure and providing various kinds of support services to maintain those physical assets and ensure their ongoing operation. This report analyzes the IT characteristics of this sector. Based on our latest benchmarking survey, it provides key metrics for this sector.

    May, 2024

  • ISS 2024 Product Image Chp 08 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 8: Retail

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 62 respondents in the sample range in size from $50 million to over $200 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 18 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 18: Education

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 18: Education

    Chapter 18 provides benchmarks for the education sector. This sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, and foundations. The 19 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.

    September, 2024

  • ISS 2024 Product Image Chp 28 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Brick-and-Mortar Retail

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Brick-and-Mortar Retail

    Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 39 respondents in this sample have annual revenues ranging from about $95 million to over $200 billion.

    September, 2024

  • EURO ISS 2024 07 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 44 respondents in the sample range in size from a minimum of about €50 million to a maximum of around €200 billion in annual revenue.

    October, 2024

  • EURO ISS 2024 23 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 20: Chemicals Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 20: Chemicals Subsector Benchmarks

    Chapter 20 provides benchmarks for chemical manufacturers. Chemical manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 14 respondents in the sample range in size from a minimum of about €50 million to around €35 billion in annual revenue.

    October, 2024

  • ERP Users per ERP 450x450 - ERP Support Staffing Ratios 2024

    ERP Support Staffing Ratios 2024

    Rightsizing the support staff for an ERP system can be difficult. This is because many factors affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, and the industry sector. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte summarizes our full report on ERP support staffing ratios.

    January, 2024

  • Product Image for Valuations August 450x450 - Current Fair Market Values August 2024

    Current Fair Market Values August 2024

    The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

    August, 2024

  • Top 10 Least mature RB 2 450x450 - Two-Factor Authentication Again Ranks as Least-Mature Best Practice

    Two-Factor Authentication Again Ranks as Least-Mature Best Practice

    Two-factor authentication (2FA) is a powerful way to improve IT security. But at the same time, workers—and even their managers—often resist it, because it creates an additional step to access systems. As a result, many organizations are inconsistent or informal in their practice of 2FA. This Research Byte highlights some of our findings on the least-mature practices, along with an overview of the contents of the full study on IT management best practices.

    April, 2023