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IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022
In this quarterly report (Calendar Qtr 4, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
February, 2023
Torc Brings a Targeted, Cloud-Native Approach to Tech Talent Acquisition
Torc is a software development talent marketplace that leverages an AI-driven engine to match developers and companies worldwide. It’s a Tech Innovator to watch, the first in a new Avasant series on Tech Innovators.
March, 2023
Business Process Services Market Trends: Quarterly Report for Q2 2022
In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on trends in the business process services space and pricing trends on a functional level. The report covers the market (buyer) perspective, macro trends from the service provider community, and the space’s pricing, solution, and staffing trends. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
July, 2022
IT Spending Rising Despite Recession Fears
Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, they also report IT spending increases that are broad and strong. How can this be? It is because business leaders no longer see IT as a cost center but as a strategic driver of growth. As a result, they are giving their IT departments greater resources to help plan for a possible coming recession rather than asking them to tighten their belts. This Research Byte summarizes the full study.
February, 2023
Strategies for Enterprises in Response to Tech Industry Layoffs
The recent spate of layoffs in the technology industry should raise questions in the mind of customers who have these vendors as essential elements of their IT landscape. These concerns also extend to service providers, who are also seeing a pullback in business and undergoing staff reductions. This Research Byte explores these issues and how business leaders should mitigate risks and take advantage of opportunities during such uncertain times.
March, 2023
Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware
Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).
March, 2023
Worldwide IT Spending And Staffing Outlook 2023
Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, IT spending increases are broad and strong. However, in this annual report of the IT spending and staffing outlook for 2023, we believe there is another major factor at play. We find that IT is no longer seen as a cost center but as a strategic driver of growth. Because of this, business leaders are giving their IT departments greater resources to help plan for the coming recession rather than asking them to tighten their belts.
February, 2023
IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions
The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
February, 2023
SAP S/4HANA Services 2022–2023 RadarView™
The SAP S/4HANA Services 2022–2023 RadarView™ helps organizations in defining their approach for SAP S/4HANA adoption and identifying the right implementation partner to support them in their journey. It assesses SAP S/4HANA service providers based on their ability to offer implementation and managed services with limited disruption. The 73-page report also provides our point of view on how SAP S/4HANA service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus, delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investments and innovation.
February, 2023
Simplifying the Adoption of SAP S/4HANA
Transitioning to SAP S/4HANA is a challenging process involving multiple business processes, complex data structures, and numerous customizations. Existing SAP customers transitioning to SAP S/4HANA and new customers considering SAP S/4HANA adoption need to evaluate the business case and define a road map for this transition with minimum risk and disruption. Service providers can help enterprises see a quicker ROI through industry-specific solutions and specialized processes. This RadarView provides an analysis of the service providers who assess enterprise landscape and business requirements and recommend a suitable approach for SAP S/4HANA adoption.
February, 2023
E-commerce Staffing Flat Despite Growth of Omnichannel
Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. This Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.
February, 2023
Web/E-Commerce Staffing Ratios 2023
Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. The Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.
February, 2023
Digital Commerce Services 2022–2023 RadarView™
The Digital Commerce Services 2022–2023 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 61-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.
February, 2023
Digital Commerce: Enabling Personalization at Scale
Digital commerce remains attractive to consumers due in a large part to the growth of digital channels and improvements in payment and service delivery. Enterprises would like to expand that success to B2B. For both B2C and B2B customers, personalization has become a major differentiator, and service providers are helping enterprises deploy integrated digital commerce solutions. This resulted in an increase of 31% in service providers’ revenue for digital commerce services in 2021–2022. These emerging trends are covered in Avasant’s Digital Commerce Services 2022–2023 RadarView™.
February, 2023
Acumatica Gains from Citizen Developers but Challenges Remain
ERP vendors are increasingly allowing their customers to create applications or make changes to a wide variety of applications and workflows with just a few steps. These low-code/no-code platforms allow regular ERP users to become power users. This citizen-development trend is a big factor in the growth of Acumatica, the Seattle-based cloud ERP vendor.
February, 2023