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IT Spending and Staffing Benchmarks 2023/2024: Chapter 13: Transportation and Logistics Sector Benchmarks
Chapter 13 provides benchmarks for the transportation and logistics sector. The 21 respondents in this sample range in size from a minimum of $55 million to over $40 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional transportation authorities that move people.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 30: Healthcare Payors Subsector Benchmarks
Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 15 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.
July, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
September, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks
Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of technology services and solutions. There are 28 organizations in the sample, ranging in size from around €13 million to over €25 billion in annual revenue.
September, 2023
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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 7: Professional Services Sector Benchmarks
This chapter provides generative AI metrics for the professional services sector. It features a sample of 11 professional services companies including consulting firms, business solutions companies, real estate brokerages, and data analysis firms. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.
December, 2023
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IT Spending Trends in Nonprofits and Charitable Organizations 2024
For nonprofits and charitable organizations, enhancing operational efficiency and expanding service reach are top priorities. Strategic IT investments are essential for nonprofits to maximize their impact and achieve their goals. However, organizations in this sector must navigate challenges such as limited funding and a shortage of technical expertise to implement these investments. This report delves into the current IT spending patterns within these organizations, highlighting the growing reliance on IT services to create tailored digital solutions. The report concludes by emphasizing the importance of aligning IT strategy with organizational goals and leveraging technology to drive innovation and service delivery.
August, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 15: IT Services and Solutions
Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. This category includes software companies, SaaS providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 49 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 43: Logistics
Chapter 43 provides benchmarks for logistics providers. The 21 respondents in this sample range in size from $52 million to about $100 billion. This subsector is comprised of logistics companies that transport goods, including refined petroleum distributors, national moving or courier companies, freight transportation companies, supply chain logistics providers, and other logistics companies.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 5: Discrete Manufacturing
Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 79 respondents in this sample range in size from a minimum of about $50 million to over $300 billion in annual revenue.
September, 2024
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities Sector Benchmarks
Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 31 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about €50 million to more than €100 billion in annual revenue.
October, 2024
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Hospitals Subsector Benchmarks
Chapter 26 provides benchmarks for hospitals. The 15 respondents in this subsector range in size from €50 million to around €15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.
October, 2024
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 6: Banking and Finance
Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 37 respondents in this sector range in size from a minimum of about $50 million to over $150 billion in annual sales.
August, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 27: Building Materials Subsector Benchmarks
Chapter 27 provides benchmarks for the building materials subsector, a vital part of the broader process manufacturing sector. The respondents in this subsector typically include manufacturers of cement, concrete, aggregates, bricks, insulation, gypsum products, roofing materials, pipes, glass, and various other essential components used in construction. The 19 companies in our sample often span a wide range in annual revenue, from approximately $200 million to over $60 billion.
August, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 43: Construction and General Contracting Subsector Benchmarks
Chapter 43 provides benchmarks for construction and general contracting companies. The 22 respondents in the sample range in size from about $150 million to over $80 billion in annual revenue. This subsector includes commercial, residential, and industrial construction contractors, as well as engineering and infrastructure development companies.
August, 2025
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European IT Spending and Staffing Benchmarks 2025/2026: Chapter 33: Technical Services
Chapter 33 provides benchmarks for technical services organizations. The 18 respondents in the sample range in size from a minimum of about €110 million to about €70 billion in annual revenue. This subsector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.
September, 2025
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