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IT Spending and Staffing Benchmarks 2023/2024: Chapter 9: Wholesale Distribution Sector Benchmarks
Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 31 respondents in the sample range in size from a minimum of about $50 million to $10 billion in revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 36: Government Agencies Subsector Benchmarks
Chapter 36 provides benchmarks for federal, state, and regional government agencies. The category includes public health agencies, courts and law enforcement agencies, organizations that provide IT services to government agencies, social service agencies, state parks, and other federal, state, and regional government units. The 21 respondents in the sample have operating budgets that range in size from about $62 million to about $40 billion.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 33: Professional Services Subsector Benchmarks
Chapter 33 provides benchmarks for professional services organizations. The 20 respondents in the sample range in size from a minimum of about $50 million to about $2 billion in annual revenue. The sector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.
July, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 12: Professional and Technical Services Sector Benchmarks
Chapter 12 provides benchmarks for professional and technical services organizations. The 45 respondents in the sample range in size from a minimum of about €50 million to about €80 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.
September, 2023
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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 4: Retail Sector Benchmarks
This chapter provides generative AI metrics for the retail sector. It features a sample of 15 retailers including department stores, apparel retailers, multinational brick-and-mortar chains, toys, and office supplies, as well as online retailers. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.
December, 2023
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IT Security, Cybersecurity, and Compliance Spending Benchmarks 2024
We live in an era where we are surrounded by devices that connect us to enterprise data and allow us to do our jobs from anywhere. However, connected devices are vulnerable, so it is not surprising that cybersecurity attacks are increasing as the number and type of such devices increase. Daily, organizations are subjected to phishing emails, social engineering, malware, ransomware, trojans, viruses, and worms. And new attack vectors are constantly emerging. This creates an expensive and constantly shifting security landscape.
June, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services
Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 41: City and County Government
Chapter 41 provides benchmarks for city and county governments. This chapter concerns the IT workings of city or county governments and not individual agencies within larger governments (which can be found in Chapter 42). The 18 respondents in this subsector have annual operating budgets ranging from $50 million to around $5 billion.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance
Chapter 31 provides benchmarks for property and casualty (P&C) insurance companies. The firms in this sector include companies that offer property and casualty insurance, auto insurance, homeowner’s insurance, renter insurance, and similar types of insurance. The 16 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks
Chapter 11 provides benchmarks for healthcare services companies. The 48 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $10 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 37: Logistics Subsector Benchmarks
Chapter 37 provides benchmarks for logistics providers. The 19 respondents in this sample range in size from $52 million to about $50 billion. The sector is comprised of logistics companies that transport goods, including refined petroleum distributors, national moving or courier companies, freight transportation companies, supply chain logistics providers, and other logistics companies.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 1: Executive Summary
The Computer Economics IT Spending and Staffing Benchmarks study (the "ISS"), published annually since 1990, is the definitive source for IT spending and staffing benchmarks and IT performance statistics across multiple industries and government sectors. Download a free copy of the 60+ pages Executive Summary (Chapter 1), which includes a detailed analysis of our major findings of this year's report. It also includes important, high-level IT spending and staffing ratios and trends, including metrics on IT spending as a percentage of revenue, IT spending per user, IT spending growth, IT capital budgets, IT spending priorities, and IT staff count changes.
July, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 13: Transportation and Logistics Sector Benchmarks
Chapter 13 provides benchmarks for the transportation and logistics sector. The 15 respondents in this sample range in size from a minimum of about €120 million to over €5 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional and national transportation authorities that move people.
September, 2023
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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 5: BFSI Sector Benchmarks
This chapter provides generative AI metrics for the banking, financial services, and insurance (BFSI) sector. It features a sample of 34 such firms, ranging from commercials and investment banks to brokerages, financial advisors, and wealth management firms. They also include regional and national insurance including health insurance and property and casualty. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.
December, 2023
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IT Spending Trends in Healthcare Services 2024
IT spending in the healthcare services industry is rising, driven by the need for digital transformation and advanced technologies such as AI and telehealth. These investments aim to enhance clinical outcomes and streamline administrative processes. However, they also introduce challenges such as cybersecurity risks, data privacy concerns, legacy system integration issues, and a shortage of IT skills. How are organizations ensuring the success and sustainability of their IT initiatives? This report reviews current IT spending trends, key metrics from our benchmarking survey, and the implications for the industry's future, concluding with an overview of the role of IT in improving healthcare quality.
July, 2024
IT Spending Benchmarks
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