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  • ISS Chapter 14 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 14: Construction and Trade Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 14: Construction and Trade Services Sector Benchmarks

    Chapter 14 provides benchmarks for construction and trade services companies. The 30 respondents in the sample range in size from about $60 million to over $28 billion in annual revenue. The category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, oil field services firms, firms that provide mining services, environmental services firms, and other construction and trade services firms.

    July, 2023

  • ISS Chapter 35 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 35: City and County Government Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 35: City and County Government Subsector Benchmarks

    Chapter 35 provides benchmarks for city and county governments. This chapter is concerned with the IT workings of city or county governments and not individual agencies within larger governments (which can be found in Chapter 36). The 19 respondents in this subsector have annual operating budgets ranging from $50 million to $1.2 billion.

    July, 2023

  • Product image for ISS Euro 02 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 101 organizations and is stratified by size and sector as described in the section on survey methodology. Respondents must have at least €50 million in annual revenue or IT spending in excess of €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.

    September, 2023

  • Product image for ISS Euro 18 1 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 16: High-Tech Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 16: High-Tech Subsector Benchmarks

    Chapter 16 provides benchmarks for high-tech companies. The category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, software developers, software-as-a-service providers, and other high-tech companies. The 22 respondents in this sample range in size from a minimum of about €50 million to about €20 billion in revenue.

    September, 2023

  • Gen Ai Product Images 08 450x450 - Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 8: IT Services and Solutions Sector Benchmarks

    Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 8: IT Services and Solutions Sector Benchmarks

    This chapter provides generative AI metrics for the IT services and solutions sector. It features a sample of 55 IT services and solutions companies including software companies, hardware companies, cloud providers, and tech consultants. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.

    December, 2023

  • RB IT Spending Trends 450x450 - IT Spending Trends in Transportation and Logistics 2024

    IT Spending Trends in Transportation and Logistics 2024

    This report analyzes the IT characteristics of the transportation and logistics sector, along with the competitive threats posed by digital disruption. Based on our latest benchmarking survey, it provides key metrics for the sector organizations. We conclude with the outlook for increased IT spending and staffing in the sector in the coming years.

    August, 2024

  • ISS 2024 Product Image Chp 16 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 16: Government

    Chapter 16 provides benchmarks for government organizations. The 29 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.

    September, 2024

  • ISS 2024 Product Image Chp 44 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 44: Higher Education

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 44: Higher Education

    Chapter 44 provides benchmarks for higher education institutions. This subsector includes public and private colleges and universities, research universities, business and medical schools, and for-profit institutions. The 21 respondents in the sample have annual revenues ranging in size from about $50 million to about $8 billion.

    September, 2024

  • ISS 2024 Product Image Chp 07 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.

    September, 2024

  • EURO ISS 2024 14 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 17 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.

    October, 2024

  • EURO ISS 2024 30 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Professional Services Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Professional Services Subsector Benchmarks

    Chapter 27 provides benchmarks for professional services organizations. The 29 respondents in the sample range in size from a minimum of about €50 million to about €20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

    October, 2024

  • ISS Chapter 15 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 46 organizations in the sample, ranging in size from around $50 million to over $50 billion in annual revenue.

    July, 2023

  • ISS Chapter 34 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 34: Technical Services Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 34: Technical Services Subsector Benchmarks

    Chapter 34 provides benchmarks for technical services organizations. The 25 respondents in the sample range in size from a minimum of about $50 million to about $3 billion in annual revenue. The sector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.

    July, 2023

  • Product image for ISS Euro 03 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3A: Small Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3A: Small Organization Benchmarks

    Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than €5 million

    September, 2023

  • Product image for ISS Euro 19 1 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Life Sciences Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Life Sciences Subsector Benchmarks

    Chapter 17 provides benchmarks for life sciences companies. The category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 16 respondents in this sample range in size from a minimum of about €50 million to about €40 billion in revenue.

    September, 2023