IT Staffing Archives

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IT Staffing Ratios: Benchmarking Metrics and Analysis for 17 Key IT Job Functions
The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
September, 2024
IT Standards, Training, and Documentation Staffing Ratios 2024
Some organizations tend to underestimate the importance of the IT standards, training, and documentation job function since its impact on the bottom line may not be clear. However, these job functions are essential for ensuring the smooth operation, compliance, and effectiveness of IT systems — all crucial elements for the overall success of any business.
April, 2024
IT Project Management Staffing Ratios 2024
Most enterprises require constant and rapid change. In IT organizations, the role of the IT project manager is critical. New technology adoption, regulatory compliance, outsourcing, remote/hybrid work, and the ever-present mandate to do more with less make it crucial that projects be adequately planned and controlled. Because of this constant need for change, rightsizing the project management staff is an ongoing priority for IT leaders.
June, 2024
Application Developer Staffing Ratios 2024
In just five years, application developers as a percentage of IT staff have gone from making up nearly a quarter of the entire IT staff (23.1%) to only 14.2%. This significant drop is not necessarily a sign of mass layoffs of application developers. In fact, we have seen no evidence that there are fewer application developers working in IT departments. However, it does signal a change in the overall makeup of IT departments and the changing role of the application developer.
September, 2024
IT Staffing Ratios: Benchmarking Metrics and Analysis for 16 Key IT Job Functions
The analysis of IT staffing data has been a core competency of Computer Economics since we began publishing our annual IT Spending and Staffing Benchmarks study in 1990. Each year, we survey more than 200 IT organizations across 10 major industry sectors, based on our sampling model, to obtain data on IT staffing levels, server counts, network infrastructure, outsourcing, and spending, among other information pertinent to the assessment of IT staffing.
March, 2024
Role of Application Developers is Changing Rapidly
In just five years, application developers as a percentage of IT staff have gone from making up nearly a quarter of the entire IT staff (23.1%) to only 14.2%. This significant drop is not necessarily a sign of mass layoffs of application developers. In fact, we have seen no evidence that fewer application developers are working in IT departments. However, it does signal a change in the overall makeup of IT departments and the changing role of the application developer. This research byte summarizes our full report, Application Developer Staffing Ratios.
Server Support Staffing Ratios 2023
The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. We examine those factors in this new report, part of our IT staffing series.
April, 2023
Network Support Staffing Ratios 2023
The COVID-19 pandemic increased the number of employees working from home. This accelerated an already increasing demand for network support staff brought on by cloud transformation and caused the number of network support personnel to spike in 2021. However, 2022 trends show a decrease in network support staffing to below pre-pandemic levels. This may be due to businesses reverting to “normal” operations, an increase in automation, a growth in other IT areas, or a combination of these and other factors.
May, 2023
IT Security Staffing Ratios 2025
Cybersecurity threats are constantly evolving, and it is tempting to throw more bodies and more money at the problem. With the threat of significant financial loss, business disruptions, and damaged reputations, organizations of all sizes face increasing pressure to bolster their security posture. Enterprises have steadily increased their IT security budgets and head count for years. However, many struggle to effectively recruit, retain, and develop the skilled security professionals needed to address these growing threats.
February, 2025
Web/E-Commerce Staffing Ratios 2023
Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. The Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.
February, 2023
Business Analyst Staffing Ratios 2023
The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. The Research Byte summarizes our full report on business analyst staffing ratios.
February, 2023
Help Desk Staffing Ratios 2023
The help desk plays an important role in the delivery of IT services to the business. However, in 2022, help desk staffing declined to a level not seen since prior to the pandemic. Businesses are adapting to new working models, which may be one factor impacting this staffing ratio. The Research Byte summarizes our full report on help desk staffing ratios.
January, 2023
Database Administration Staffing Ratios 2022
Database administration (DBA) staffing remained steady in 2022, even though organizations are capturing and analyzing greater amounts of data. One reason DBA staffing levels are not rising is technology, specifically AI/ML, which is assisting DBAs in collecting, sorting, managing, and controlling ever-larger volumes of data. The Research Byte summarizes this full report on database administration staffing ratios.
January, 2023
Database Administration Staffing Ratios 2025
As businesses continue to expand their digital footprints, they are collecting more data and connecting more applications than ever before. This exponential growth in data volume and application integration presents both opportunities and challenges. To harness the full potential of this data, organizations must ensure that it is not only secure but also readily accessible.
February, 2025
IT Project Management Staffing Ratios 2022
The role of the IT project manager is critical in this dynamic, changing IT environment. The rise in the remote/hybrid work model puts project managers in the middle of recreating business and project management processes to reflect a more dispersed workforce. This Research Byte provides a summary of our full report on IT project management staffing ratios.
December, 2022