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  • IT Best Practices - The Economic Impact of Software Bugs

    The Economic Impact of Software Bugs

    Software bugs, or errors, are so prevalent and so detrimental that they cost the U.S. economy an estimated $59.5 billion annually, or about 0.6% of the gross domestic product.

    September, 2002

  • Technology Trends - Online Ads and Online Purchasing (September 2002)

    Online Ads and Online Purchasing (September 2002)

    A June 2002 study by Chartered Institute of Marketing (CIM) found that new media channels have failed to make an impression.

    September, 2002

  • Technology Trends - E-Government Challenges (September 2002)

    E-Government Challenges (September 2002)

    A May 2002 report from the Computer Science and Telecommunications Board  reviews changes that could help governments move more quickly to provide services over the Internet. The report concludes that government has done much to leverage information technology (IT) to deploy e-government services, but much work remains before the vision of e-government can be fully realized.

    September, 2002

  • IT Staffing - Staffing the Contingency Planning Process (Sep 2002)

    Staffing the Contingency Planning Process (Sep 2002)

    IT systems are vulnerable to a variety of disruptions, ranging from mild to severe. Vulnerabilities may be minimized or eliminated through technical, management, or operational solutions as part of a risk management effort. Although it is virtually impossible to completely eliminate all risks, contingency planning is designed to mitigate the risk of system and service unavailability by focusing on effective and efficient recovery solutions.

    September, 2002

  • Technology Trends - Create E-Commerce Value Using Business Models (September 2002)

    Create E-Commerce Value Using Business Models (September 2002)

    Sales of goods sold online in the U.S. will reach $1.7 trillion by 2004, according to Computer Economics. European firms will sell another $600 billion in the same period. Clearly, successful e-commerce sites can be highly profitable in such a market, but competitive pressures will limit the successes to those websites that correctly implement value drivers into their business models.

    September, 2002

  • Technology Trends - In-Home Computer Use Research (August 2002)

    In-Home Computer Use Research (August 2002)

    The National Science Foundation (NSF) has analyzed publicly accessible sources of data for analyzing access to, and use of, IT in the home that could be used to generate statistically valid findings that could be generalized across the United States.

    August, 2002

  • Technology Trends - Information Warfare Expert Urges Hackers Not to Strike Back But to Help Investigate Instead

    Information Warfare Expert Urges Hackers Not to Strike Back But to Help Investigate Instead

    It has become clear that many hackers want to use their skills to avenge the attack on the World Trade Center and the Pentagon. Michael Erbschloe, Vice President of Research and author of "Information Warfare: How to Survive Cyber Attacks," says that hackers can do other more constructive things at this time.

    August, 2002

  • Technology Trends - Online Human Resources Survey: The Fortune 50

    Online Human Resources Survey: The Fortune 50

    Computer Economics surveyed Fortune 50 companies to determine how and to what extent these companies conduct human resources (HR) activities from their core, corporate website. As we expected, nearly all of these Fortune 50 corporate websites are being used to help the companies recruit new employees.

    August, 2002

  • Technology Trends - HR Succeeds on Web

    HR Succeeds on Web

    In just a few short years, the web has revolutionized the way companies reach employees with information and basic human resource (HR) services, according to the latest Towers Perrin e-Track survey on Web-based HR self-service of 208 business executives.

    August, 2002

  • IT Salaries - Severance Payments Tumble

    Severance Payments Tumble

    Cash severance payments to employees terminated in 2001 have declined by up to 20% from severance packages awarded in 1997, according to a recent survey.

    August, 2002

  • Technology Trends - Make Knowledge Management Pay Off Through New Collaborations (Dec 2000)

    Make Knowledge Management Pay Off Through New Collaborations (Dec 2000)

    Knowledge management (otherwise known as information sharing, human capital, or intellectual property) has absorbed the efforts and money of many organizations. Unfortunately, many of these often expensive efforts have not led to positive returns. Studies of returns on these efforts frequently show that they fail to achieve their goals and sometimes are not even minimally effective. Typically three-quarters of these projects do not meet full expectations and half are total write-offs.

    August, 2002

  • Technology Trends - Digital Signatures Present New E-commerce Opportunities

    Digital Signatures Present New E-commerce Opportunities

    The digital signature law signed by President Clinton in early summer became effective October 1, 2000. Although some aspects of the legislation will phase in over the next year, e-commerce organizations need to begin implementation now. There are a number of unresolved questions related to the Electronic Signatures in Global and National Commerce Act, otherwise known as E-Sign, that must be faced. Waiting until all of the answers are known, however, is not advised.

    August, 2002

  • Technology Trends - The E-Business Overview: IT Architecture

    The E-Business Overview: IT Architecture

    As e-business applications grow from departmental and divisional applications into critical enterprise systems, corporations are re-visiting their web architectures and fine-tuning their engines for optimal business performance. This analysis explores how e-business architecture can be built and optimized. We also take a look at recent architectural demands of flexibility and adherence to standards.

    August, 2002

  • Technology Trends - Opportunity Management Systems

    Opportunity Management Systems

    The purpose of an Opportunity Management System (OMS) is to aid professional service providers in managing complex, confidential, and often sensitive business relationships between the provider and clients. To accomplish this, an OMS must be able to create intelligence in a form that can readily be used by staff with account management responsibility.

    August, 2002

  • IT Best Practices - Cybercrime Fighting Update

    Cybercrime Fighting Update

    The National Institute of Justice, an office of the U.S. Department of Justice, released in August 2000 a brief of a forthcoming report covering the state of cybercrime fighting capabilities in the United States. The brief emphasized that there is a compelling need to better address the requirements of state and local law enforcement agencies in detecting, investigating, and prosecuting individuals who commit electronic crimes. This article provides key findings from the report.

    August, 2002