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  • sourcing - Best Practices in Adopting a Shared Services Model

    Best Practices in Adopting a Shared Services Model

    In their endeavors to become high performing organizations, businesses are pushing all innovation frontiers to do more with less and achieve excellence even in these times of curtailed budgets. Shared services is one such definitive innovative model that many organizations have adopted to beat the ever growing challenges of seamless service delivery, consolidation of distributed accountabilities, progressive efficiency improvements, and fiscal pressures.

    August, 2013

  • AI in HCM - Leveraging Generative AI in Human Capital Management

    Leveraging Generative AI in Human Capital Management

    This article explores how integrating generative AI solutions in human capital management (HCM) platforms is improving HR processes. Leading HR platform providers, such as SAP SuccessFactors, Oracle, UKG, ADP, and Workday, are embracing generative AI to enhance job posting, candidate screening, employee upskilling, and personalized employee experiences. By automating tasks like job description creation and resume screening, generative AI solutions save time and improve accuracy. Moreover, employees can benefit from tailored learning recommendations and receive personalized experiences based on their preferences and career goals. However, although this integration brings a great potential, it is important to address data privacy, algorithmic biases, and transparency in decision-making to ensure the ethical and responsible use of generative AI in HCM solutions.

    June, 2023

  • MoneyShot Canada 2023 2024 450x450 - Empowering Canada’s Innovation Nexus Through Digital Transformation

    Empowering Canada’s Innovation Nexus Through Digital Transformation

    Canadian enterprises are embracing digital technologies to cater to the surging consumer demand in leisure, retail, and recreational industries while improving operational efficiency to achieve sustainability targets. They are increasingly integrating AI, automation, and cloud technologies to develop new solution offerings and have accelerated their digital transformation programs. The pandemic further pushed the integration of digital technologies. Additionally, there is a concerted effort to establish Canada as the upcoming hub for digital talent by fostering investments and strategic partnerships with technology companies and government entities. Both demand-side and supply-side trends are covered in our Canada Digital and IT Services 2023–2024 Market Insights™ and Canada Digital and IT Services 2023–2024 RadarView™, respectively.

    August, 2023

  • Practice adoption 450x450 - Strategic Planning an Inconsistent Practice in Most IT Organizations

    Strategic Planning an Inconsistent Practice in Most IT Organizations

    Nearly all IT organizations have some sort of strategic plan, with most organizations doing so formally. However, many could do a better job of implementing it into their standard practice. By not taking full advantage of strategic planning and its benefits, IT organizations would be left without a road map for the future. This Research Byte provides a summary of our full report on IT strategic planning adoption and best practices.

    September, 2023

  • Moneyshot Payroll Business Process Transformation 2023–2024 - Process Transformation for Compliant, Cost-Efficient, and Employee-Centered Payroll

    Process Transformation for Compliant, Cost-Efficient, and Employee-Centered Payroll

    Payroll is a backend, internal business function with the sole objective of paying people in an accurate and timely manner. Hence, process transformation has never been the topmost priority for payroll professionals. Lately, businesses are transforming their people, processes, and technology to improve compliance and costs and manage ancillary priorities such as unifying global payroll operations, generating payroll insights, improving employee experience, and facilitating seamless employee mobility. Companies are increasingly partnering with payroll service providers to consolidate their vendor base, improve digital adoption, and offer on-demand payroll. As a result, the number of active clients of payroll business process transformation service providers has increased by 21% between June 2022–June 2023. Both demand- and supply-side trends are covered in Avasant’s Payroll Business Process Transformation 2023–2024 Market Insights™ and Payroll Business Process Transformation 2023–2024 RadarView™, respectively.

    November, 2023

  • Practice Rate Trend Project Management Office 450x450 - Hybrid Work Increasing the Need for PMOs

    Hybrid Work Increasing the Need for PMOs

    Over the past five years, the use of project management offices (PMOs) has increased by 20%. According to our study, Project Management Office Adoption Trends, the number of companies making full use of PMOs for every IT project is among the highest-rated best practices in the study. The shift toward hybrid and remote work has put a significant strain on projects as teams must collaborate in hybrid settings and still finish projects on time and within budget. This Research Byte gives an overview of the increasing PMO best practice adoption and provides insights into why this increase might be occurring.

    December, 2023

  • MoneyShot Digital Commerce Services 2023 2024 - Reinventing Digital Commerce through Infrastructure Upgrade and Next-Gen Commerce

    Reinventing Digital Commerce through Infrastructure Upgrade and Next-Gen Commerce

    Enterprises are increasingly shifting their focus from traditional e-commerce models like B2B and B2C to D2C, B2B2C, and online marketplaces to increase market reach and drive business agility and growth. To enable this, they are adopting new order fulfillment strategies that help reshape digital commerce operations, boost delivery speeds, and reduce costs. They are also upgrading their legacy digital commerce infrastructure and uplifting customer engagement through next-generation commerce to drive scalability and flexibility. Further, personalization boundaries are being pushed by digital commerce platform vendors who integrate generative AI capabilities in their current solutions. Aligned with these trends, service providers’ priorities are underscored by investments in next-generation commerce, expanding partner ecosystems, and practice growth. Both demand- and supply-side trends are covered in Avasant’s Digital Commerce Services 2023–2024 Market Insights™ and Digital Commerce Services 2023–2024 RadarView™, respectively.

    January, 2024

  • MoneyShot Oracle Cloud ERP Services 2023 2024 - Oracle Cloud ERP Services: Accelerating the Adoption of Oracle Cloud ERP Using Automation and AI

    Oracle Cloud ERP Services: Accelerating the Adoption of Oracle Cloud ERP Using Automation and AI

    Enterprises are migrating to Oracle Cloud ERP to consolidate their business processes, especially following mergers, acquisitions, or divestitures. This facilitates the streamlining of operations across the restructured entity, leading to improved accuracy in financial reporting, enhanced governance capabilities, and increased scalability. The adoption of Oracle Cloud ERP also empowers organizations to attain deeper insights into their customers and operations, enhance operational efficiency, and expedite financial management. In response to the growing demand for the Oracle Cloud ERP system, service providers are actively channeling investments into AI-driven automation solutions, aiming to expedite implementation, optimize service costs, and automate support activities.

    February, 2024

  • RB Featured Image for website 450x450 - Navigating the Ecosystem: A Brief Analysis of Clinical and Care Management Business Process Transformation Service Provider Partnerships

    Navigating the Ecosystem: A Brief Analysis of Clinical and Care Management Business Process Transformation Service Provider Partnerships

    In the ever-evolving landscape of healthcare delivery, clinical and care management business process transformation (BPT) service providers have emerged as key players offering a suite of services encompassing case management, utilization management, and population health management. However, these providers seldom operate in isolation; they rely on a multifaceted ecosystem of strategic partnerships to deliver streamlined and comprehensive services. This research article delves into the intricate network of alliances and collaborations that define the partner ecosystem of leading service providers, such as Accenture, Accolade, Optum, Sagility, Shearwater Health, and Wipro, shedding light on their collaborative strategies and synergies.

  • How to Set Up a Transformation Office for a Successful ERP Implementation 450x450 - How to Set Up a Transformation Office for a Successful ERP Implementation

    How to Set Up a Transformation Office for a Successful ERP Implementation

    Enterprise resource planning (ERP) systems are complex and powerful software solutions that integrate and automate various business processes across an organization. They can provide significant benefits in terms of efficiency, productivity, data quality, and customer satisfaction. However, implementing an ERP system is not a simple task. It requires a substantial investment of time, money, and resources, and it involves a major change in the way the organization operates. Therefore, it is crucial to plan and manage the ERP implementation project carefully and strategically, to avoid common pitfalls and risks, and to ensure the desired outcomes are achieved.

    April, 2024

  • MoneyShot2 Applied AI Services 2022–2023 - Applied AI Services: Building the AI Ecosystem for the Future

    Applied AI Services: Building the AI Ecosystem for the Future

    With advancements in the current AI landscape, enterprises are increasing their investments in new technologies such as generative AI, computer vision, and edge AI. Businesses across industries have realized the tremendous optimization opportunities AI brings and how it aids them in improving operational efficiency while ensuring sustainability. In addition, increasing regulation and compliance around AI systems and data use is helping companies use AI systems more ethically. Both demand- and supply-side trends are covered in Avasant’s Applied AI Services 2022–2023 Market Insights™ and Applied AI Services 2022–2023 RadarView™, respectively.

    May, 2023

  • MoneyShot Media and Entertainment Digital Services 2023 2024 - Media and Entertainment Digital Services: Leveraging Digital Technology to Drive Innovation and Bolster Customer Experience

    Media and Entertainment Digital Services: Leveraging Digital Technology to Drive Innovation and Bolster Customer Experience

    To adapt to evolving customer demands, media and entertainment (M&E) firms are investing in digital technologies to provide personalized and immersive content to users and enhance the customer experience. In addition, regulatory requirements and customer preference for climate-conscious firms are compelling M&E enterprises to embrace ESG as a fundamental way of doing business. As a result, M&E companies are utilizing emerging technologies to offer low-latency immersive content and enhance customer experience while mitigating churn. Both demand- and supply-side trends are covered in Avasant’s Media and Entertainment Digital Services 2023–2024 Market Insights™ and Media and Entertainment Digital Services 2023–2024 RadarView™, respectively.

    June, 2023

  • Unisys Analyst - Embedding Digital-First Principles in Businesses

    Embedding Digital-First Principles in Businesses

    In the fast-paced and ever-evolving world of technology, businesses constantly seek innovative ways to stay ahead of their competition. One approach that has proven to be a game-changer is the digital-first principle. This approach emphasizes putting digital technologies and strategies at the forefront of an organization’s operations, paving the way for improved efficiency, customer experience, and overall profitability of the business. In this research byte, we explore the significance of embedding digital-first principles into the core of businesses, the profound impact it can have on their growth and sustainability, and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event held in June 2023.

    August, 2023

  • RB Oracle 450x450 - Oracle Racing to Catch Up with Focus on Generative AI

    Oracle Racing to Catch Up with Focus on Generative AI

    As Oracle's CloudWorld conference returned to Las Vegas this month, the question on many lips was: Since Oracle appeared to be a bit late to the generative AI party, will its aggressive focus allow it to catch up? It appears to be something of a theme for Oracle, which was famously late to the cloud (see below). Though, to be fair, the software and database giant is responding much more quickly and very aggressively to this scorching hot trend.

    September, 2023

  • Money Shot Trust and Safety Business Process Transformation 20232024 - Shifting Toward Tech-enabled Trust and Safety

    Shifting Toward Tech-enabled Trust and Safety

    The emergence of new-age tools and technologies, such as generative AI and the metaverse, has led to a rapid and increased production of content and complexities in the online space in terms of new regulations and compliances. This exponential growth in content creation and consumption, driven by generative AI and content automation tools, further accentuates the need for robust trust and safety measures. Effectively addressing trust and safety gaps through a human-AI model is paramount for a safer online environment. Additionally, placing employee well-being and wellness at the forefront of trust and safety operations is becoming increasingly pivotal. These factors collectively shape the dynamic landscape of trust and safety in the digital age. Both demand-side and supply-side trends are covered in our Trust and Safety Business Process Transformation 2023–2024 Market Insights™ and Trust and Safety Business Process Transformation 2023–2024 RadarView™, respectively.

    November, 2023