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Worldwide Technology Trends 2023
This major study provides insight into the customer experience and adoption rates for 14 technologies that are top-of-mind for IT leaders worldwide. The study also delves into the satisfaction level of the customer experience and the specific types of solutions under consideration. With this information business leaders are in a better position to assess the potential risks and rewards of each of these technologies. They also can gain insight into just how aggressively competitors and peers are making these investments. Looking forward, we also explore 17 future and early adopter technologies.
May, 2023
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Trust and Safety Business Process Transformation 2023–2024 Market Insights™
The Trust and Safety Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any trust and safety services project. The report also highlights key challenges that enterprises face today.
November, 2023
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Supply Chain Management Adoption Trends and Customer Experience 2024
Supply chain management (SCM) has become a hot topic in recent years. From grocery shelves running out of toilet paper and cleaning supplies during the pandemic, to shortages of semiconductors leading to auto dealers running out of cars to sell, to cargo ships lined up at the ports of Los Angeles and Long Beach, the term “supply chain” was on everyone’s lips. But given the resolution of global supply chain issues over the past year, what does this mean for future adoption and investments of SCM systems?
February, 2024
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Embracing Pragmatic AI: How Acumatica is Transforming Cloud ERP Solutions
Acumatica, a cloud-based ERP provider, has been making significant strides in recent years, focusing on delivering innovative solutions for mid-market businesses. Over the past year, the company has expanded its product offerings with regard to AI solutions.
January, 2025
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Applied AI Services 2022–2023 Market Insights™
The Applied AI Services 2022–2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any applied AI projects. The report also highlights key challenges that enterprises face today.
May, 2023
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Tech-enabled Sustainability Services 2023–2024 Market Insights™
The Tech-enabled Sustainability Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any tech-enabled sustainability projects. The report also highlights key challenges that enterprises face today.
November, 2023
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Oracle Cloud ERP Services 2023–2024 Market Insights™
The Oracle Cloud ERP Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Oracle Cloud ERP implementation or maintenance project. The report also highlights key challenges that enterprises face today in this space.
February, 2024
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Despite High Adoption, HCM Systems Fail to Deliver on Satisfaction and ROI
Despite widespread adoption, disappointing satisfaction and return on investment levels plague many human capital management (HCM) implementations. HCM is a core function, but many organizations struggle to realize the full potential of these systems. Is HCM falling short of its initial promise? This Research Byte summarizes the full report, HR/HCM Adoption Trends and Customer Experience.
February, 2025
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AI Adoption Trends and Customer Experience 2023
The recent frenzy of interest in generative AI has changed the perception of artificial intelligence (AI). Once locked inside other processes, AI was often forgotten, as it powered everything from Internet of Things (IoT) devices, automation, and security. But generative AI shined a light on AI, not as an embedded technology, but as a driver of efficiency and creativity.
May, 2023
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RCM Business Process Transformation 2023 Market Insights™
The RCM Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
July, 2023
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Workday HCM Services 2023–2024 Market Insights™
The Workday HCM Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Workday HCM project. The report also highlights key challenges that enterprises face today.
November, 2023
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IT Security Technology Adoption and Customer Experience 2024
Organizations in all industries and of all sizes require some form of IT security technology. With threats on the rise, companies are continuing to invest in this technology. According to our annual Technology Trends study, while 83% of respondents reported some form of IT security adoption, 72% percent of all organizations stated that they are making new investments.
February, 2024
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HR/HCM Adoption Trends and Customer Experience 2024
In the past, human resources (HR) departments were typically seen as cost centers, but there is a growing appreciation for the strategic value that HR can bring to an organization. By embracing HR’s strategic role, organizations may realize the full potential of the function as a value-add that propels business success.
February, 2025