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  • BPT Horizons Primary Image - Business Process Transformation Horizons

    Business Process Transformation Horizons

    The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.

    March, 2021

  • ME - Media and Entertainment:  Evolving Rationale for Trust and Safety Services - A Perspective

    Media and Entertainment: Evolving Rationale for Trust and Safety Services – A Perspective

    Digitization is changing the face of the media and entertainment (M&E) industry across the globe. We live in a networked world, where geographical boundaries are giving way to globalization. The influencer, the gamer, the streamer, and the viewer are all part of this constantly evolving ecosystem and help determine the potential growth of the industry. Safeguarding the interests of all connected customers is crucial, as the industry deals with several threats that not only weigh down revenue and reputation but also accessibility, user privacy and security, and social and communal harmony. In this paper, we talk about the business and managerial challenges of this industry, with a specific focus on trust and safety (T&S), and how enterprises and service providers are coming together to maintain the integrity of M&E.

    February, 2021

  • Primary Image Insurance Digital Services 2021 2022 - Insurance Digital Services 2021-2022 RadarView™

    Insurance Digital Services 2021-2022 RadarView™

    The Insurance Digital Services 2021-2022 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their digital transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist insurers in identifying strategic partners. The 103-page report also highlights key industry trends in the insurance space and Avasant’s viewpoint on them.

    January, 2021

  • Intelligent Automation Services Radarview 2021

    Intelligent Automation Services 2020-2021 RadarView™

    The Intelligent Automation Services 2020-2021 RadarView™ Report provides information to assist enterprises in charting their action plan for intelligent automation strategy. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying strategic partners for their digital transformation journeys. The 82-page report also highlights key industry trends in the intelligent automation space and Avasant’s viewpoint on them.

    December, 2020

  • PrimaryImage Digital CXCRMServices2020 2021 - Digital CX and CRM Services 2020-2021 RadarView™

    Digital CX and CRM Services 2020-2021 RadarView™

    The Digital CX and CRM Services 2020-2021 RadarView™ report provides information to assist enterprises in building digital customer experience (CX) and CRM related strategies and charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can expedite their CX transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the digital CX and CRM space and Avasant’s viewpoint on them.

    December, 2020

  • PrimaryImage HCM2020 - Human Capital Management Suites 2020 RadarView™

    Human Capital Management Suites 2020 RadarView™

    The Human Capital Management Suite 2020 RadarView™ report addresses the need of enterprises to identify the right solution to enhance their HR function. It also brings out detailed capability and experience analyses of leading vendors to assist enterprises in identifying strategic partners for their HR transformation journeys. The 48-page report also highlights the key adoption and product evolution trends in the HCM suites space and Avasant’s viewpoint on them.

    October, 2020

  • PrimaryImage FA BPT2020 2021 - F&A Business Process Transformation 2020-2021 RadarView™

    F&A Business Process Transformation 2020-2021 RadarView™

    The F&A Business Process Transformation 2020-2021 RadarView™ report aims to assist enterprises in identifying strategic partners for the digital transformation of their finance operations by bringing out detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key F&A service providers across practice maturity, domain ecosystem, and investment and innovation, thus assisting enterprises in evaluating key players in the F&A outsourcing space. The 66-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.

    December, 2020

  • PrimaryImage Hybrid Enterprise Cloud Services 2020 2021 - Hybrid Enterprise Cloud Services 2020-2021 RadarView™

    Hybrid Enterprise Cloud Services 2020-2021 RadarView™

    The Hybrid Enterprise Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for developing hybrid cloud environment. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying strategic partners for their digital transformation journeys. The 85-page report also highlights key industry trends in the hybrid cloud space and Avasant’s viewpoint on them.

    December, 2020

  • PrimaryImage Manufacturing2020 21 - Manufacturing Digital Services 2020-2021 RadarView™

    Manufacturing Digital Services 2020-2021 RadarView™

    The Manufacturing Digital Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist manufacturers in identifying strategic partners for their digital transformation journeys. The 97-page report also highlights key industry trends in the manufacturing space and Avasant’s viewpoint on them.

    December, 2020

  • Fig1Impact of COVID 19 on IT Organizations in 2020 - Revisiting the Impact of COVID-19 on IT Organizations in 2020

    Revisiting the Impact of COVID-19 on IT Organizations in 2020

    Our latest survey shows that that a K-shaped recovery of IT spending has begun. Nearly an equal number of companies have increased their IT budgets in response to the pandemic as those that decreased them, with slightly more actually increasing. This report outlines how the pandemic is affecting IT operational budgets, IT capital budgets, IT staff head counts, compensation, outsourcing, budgets for new projects, and the use of the public cloud. It also shows trends in working from home.

    October, 2020

  • Africa - African Market Trends in Technology Services

    African Market Trends in Technology Services

    Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives and the regulatory environment. One key finding is that trade and retail, financial services, healthcare and agriculture offer the most opportunities for tech firms. This publication shares insights that will guide companies interested in offering information technology and business process outsourcing services in Africa. The report is also valuable for stakeholders, including tech hubs and start-ups, investors and government organizations.

    November, 2020

  • QAstaffing2020Fig1 - IT Quality Assurance Staffing Ratios 2020

    IT Quality Assurance Staffing Ratios 2020

    Staffing levels for IT quality assurance personnel are in a state of flux for several reasons, including the new ways in which software is being developed and the varying needs of industry sectors. In this report, we first evaluate recent changes in IT QA staffing levels. We then provide three benchmarks by organization size and by sector: QA staff as a percentage of the IT staff, QA staff as a percentage of the Application Group, and applications per QA staff member.

    October, 2020

  • PrimaryImages Blockchain2020 2021 - Blockchain Services 2020--2021 RadarView™

    Blockchain Services 2020–2021 RadarView™

    The Blockchain Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for blockchain adoption. It identifies key global service providers and system integrators that can expedite their blockchain journey. The 69-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.

    December, 2020

  • PrimaryImages IAtools2020 - Intelligent Automation Tools 2020 RadarView™

    Intelligent Automation Tools 2020 RadarView™

    The Intelligent Automation Tools 2020 RadarView™ report is designed to help enterprises identify the right tool vendor for implementing and scaling their automation engagement. It assesses the tool vendors basis their hyperautomation capabilities across the entire automation toolkit, flexibility in the pricing model, efforts to reduce TCO, maturity and scale of operations, and initiatives to increase citizen development and democratize RPA.

    October, 2020

  • Primaryimage Enterprise security2020 - Enterprise Security Orchestration Platforms 2020 RadarView™

    Enterprise Security Orchestration Platforms 2020 RadarView™

    The Enterprise Security Orchestrion Platforms 2020 RadarView™ report is designed to help enterprises make strategic decisions to identify the best security orchestration platform to build their SOC. It assesses the platform providers based on automation capabilities, the number of predefined playbooks, built-in integrations, flexibility in the pricing model, efforts to reduce TCO, and the maturity and scale of the operation.

    October, 2020