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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 43 respondents in this sample range in size from a minimum of about $62 million to $80 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 6: Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 22 respondents in this sector range in size from a minimum of about $50 million to a maximum of $90 billion in annual sales. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 7: Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 7: Insurance Sector Benchmarks

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 19 respondents in this sector range in size from a minimum of about $50 million to $35 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 30 respondents in the sample range in size from $80 million to $63 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 10: Energy and Utilities Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 23 respondents in this sector include public utilities; water, gas, and electric utilities; integrated energy companies; upstream exploration and production companies; natural gas companies; pipeline operators; and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $26.8 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 11: Healthcare Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 42 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $16 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 13: Transportation and Logistics Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 24 respondents in this sample range in size from a minimum of $52 million to about $41 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional transportation authorities that move people. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 18: Education Sector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 18: Education Sector Benchmarks

    Chapter 18 provides benchmarks for the education sector. The sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, and school districts. The 20 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to $1.9 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 20: High-Tech Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 20: High-Tech Subsector Benchmarks

    Chapter 20 provides benchmarks for high-tech companies. The category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, software developers, software-as-a-service providers, and other high-tech companies. The 34 respondents in this sample range in size from a minimum of about $50 million to $80 billion in revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 22: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 22: Industrial and Automotive Subsector Benchmarks

    Chapter 22 provides benchmarks for industrial and automotive manufacturers. The 18 respondents in this subsector make auto parts, aviation products, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $86 million to $7.3 billion in annual revenue. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 23: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 23: Commercial Banking Subsector Benchmarks

    Chapter 23 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, and national banks. The 16 respondents in this sample have annual revenue ranging from a minimum of about $50 million to $90 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 18 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 25: Online Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 25: Online Retail Subsector Benchmarks

    Chapter 25 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, sports equipment retailers, and other online retailers. The 15 respondents in this sample have annual revenue ranging from $80 million to $63 billion. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 26: Utilities Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 26: Utilities Subsector Benchmarks

    Chapter 26 provides benchmarks for utilities. The 15 respondents in this subsector range in size from about $87.9 million to $126 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers. [Full Study Description]

    July, 2019

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2019/2020: Chapter 27: Hospital Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2019/2020: Chapter 27: Hospital Subsector Benchmarks

    Chapter 27 provides benchmarks for hospitals. The 30 respondents in this subsector range in size from $60 million to $16 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers. [Full Study Description]

    July, 2019