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  • Slide15 - SD-WAN Managed Services 2022–2023 RadarView™

    SD-WAN Managed Services 2022–2023 RadarView™

    The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.

    March, 2023

  • Fortifying Generative AI Microsofts Vigilance on Security Trust and Governance  - Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance

    Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance

    As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.

    February, 2024

  • Cover for Q4 2023 and CY2023 450x450 - Business Process Services – Provider Trends CQ4 2023 and CY 2023

    Business Process Services – Provider Trends CQ4 2023 and CY 2023

    In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    April, 2024

  • Slide4 - Life and Annuities Insurance Digital Services 2023–2024 RadarView™

    Life and Annuities Insurance Digital Services 2023–2024 RadarView™

    The Life and Annuities Insurance Digital Services 2023–2024 RadarView™ can help L&A insurance enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the L&A insurance space and Avasant’s viewpoint.

    July, 2023

  • RVBadges PrimaryImages 3 - Intelligent Automation Services 2023–2024 RadarView™

    Intelligent Automation Services 2023–2024 RadarView™

    The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.

    February, 2024

  • Market insights Product Image Applied Ai - Applied AI Services 2024 Market Insights™

    Applied AI Services 2024 Market Insights™

    The Applied AI Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their AI projects. The report also highlights the key challenges enterprises face today in this space.

    April, 2024

  • Life and Annuities Digital Services 2023 2024 1 450x450 - Life and Annuities Insurance Digital Services 2023–2024 Market Insights™

    Life and Annuities Insurance Digital Services 2023–2024 Market Insights™

    This report identifies key demand-side trends in the life and annuities (L&A) insurance space that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.

    July, 2023

  • RB Featured Image for website Intellengence - Intelligent Automation Services 2023–2024 Market Insights™

    Intelligent Automation Services 2023–2024 Market Insights™

    The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.

    February, 2024

  • BPS Pricing and Solution Trends H2 2023  Cover 450x450 - Business Process Services Pricing and Solution Trends: H2 2023

    Business Process Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    January, 2024

  • RVBadges PrimaryImages  Integration Platform 450x450 - Integration Platform as a Service 2022 RadarView™ Scan

    Integration Platform as a Service 2022 RadarView™ Scan

    Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.

    July, 2023

  • Cover for Apps Q4 2023 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023

    In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    February, 2024

  • RV Market Insights - Higher Education Digital Services 2023–2024 Market Insights™

    Higher Education Digital Services 2023–2024 Market Insights™

    The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.

    July, 2023

  • RVBadges PrimaryImages2 - Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Retail E-Commerce Platforms 2023–2024 RadarView Scan™

    Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.

    March, 2024

  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • RVBadges PrimaryImages 1 - Healthcare Payor Digital Services 2024 RadarView™

    Healthcare Payor Digital Services 2024 RadarView™

    The Healthcare Payor Digital Services 2024 RadarView™ can help healthcare payor enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the healthcare payor industry and Avasant’s viewpoint.

    March, 2024