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Life and Annuities Insurance Digital Services 2023–2024 RadarView™
The Life and Annuities Insurance Digital Services 2023–2024 RadarView™ can help L&A insurance enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the L&A insurance space and Avasant’s viewpoint.
July, 2023
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Life and Annuities Insurance Digital Services 2023–2024 Market Insights™
This report identifies key demand-side trends in the life and annuities (L&A) insurance space that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.
July, 2023
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Integration Platform as a Service 2022 RadarView™ Scan
Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.
July, 2023
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Higher Education Digital Services 2023–2024 Market Insights™
The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.
July, 2023
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Rethinking Customer Experience in Uncertain Times
Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.
July, 2023
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Intelligent Automation Services 2022–2023 RadarView™
The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.
March, 2023
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SD-WAN Managed Services 2022–2023 RadarView™
The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.
March, 2023
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Contact Center Business Process Transformation 2022–2023 RadarView™
The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
November, 2022
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Cloud Platforms 2022 RadarView™
The Cloud Platforms 2022 RadarView™ addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 42-page report also provides our point of view on how cloud platform providers cater to enterprises’ changing needs through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
October, 2022
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Freight and Logistics Digital Services 2022–2023 RadarView™
The Freight and Logistics Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 70-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.
September, 2022
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Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022
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Embracing the Hybrid Workplace with a Cloud-first Strategy
During the pandemic, organizations quickly transitioned to remote work. But now, as we emerge from the pandemic, organizations need to transition to a more flexible, hybrid work model driven by cloud-enabled digital transformation. The employee experience must be at the center of defining a digital workplace. This Research Byte outlines the things that organizations should do to embrace the digital workplace models of tomorrow and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event.
July, 2022
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Travel and Hospitality Digital Services 2022–2023 RadarView™
The Travel and Hospitality Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 93-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.
May, 2022
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Leading with a Unified and Integrated Approach to the Cloud – The New Way to Stay Ahead in the Cloud Services Market
The change in customer behavior brought on by the pandemic became the perfect platform for service providers to offer integrated cloud solutions by bringing together their consulting and advisory services, domain expertise, and deep engineering capabilities. Over the past 12 to 18 months, several leading service providers stepped up to enable enterprises to redesign their infrastructure from the core. This report discusses how Wipro followed this trend by introducing Wipro FullStride Services for its customers. As part of its cloud strategy, in July 2021, Wipro introduced Wipro FullStride Cloud Services to strengthen its position as a full-stack service provider that looks at personas, processes, data, apps, and infrastructure. The company has been advancing its cloud initiatives and plans to invest USD 1 billion over the next three years in technology, acquisitions, people, and partnerships.
January, 2022
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F&A Business Process Transformation 2021–2022 RadarView™
The F&A Business Process Transformation 2021–2022 RadarView™ aims to help enterprises identify the correct finance digital transformation partner by detailing service capability and offering a portfolio of leading providers in the F&A space. It provides an all-encompassing view of key F&A service providers under three broad parameters of practice maturity, domain ecosystem, and investments and innovation. The 72-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.
January, 2022
Travel and transportation
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