• Grid View
  • List View
  • PrimaryImage Contact Center BPT 2022 2023 - Contact Center Business Process Transformation 2022–2023 RadarView™

    Contact Center Business Process Transformation 2022–2023 RadarView™

    The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    November, 2022

  • PrimaryImage Cloud Platforms 2022 - Cloud Platforms 2022 RadarView™

    Cloud Platforms 2022 RadarView™

    The Cloud Platforms 2022 RadarView™ addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 42-page report also provides our point of view on how cloud platform providers cater to enterprises’ changing needs through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.

    October, 2022

  • PrimaryImage Freight and Logistics Digital Services 2022–2023 - Freight and Logistics Digital Services 2022–2023 RadarView™

    Freight and Logistics Digital Services 2022–2023 RadarView™

    The Freight and Logistics Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 70-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.

    September, 2022

  • Network and Digital Services were Never More Vital featured Image - Network and Digital Services were Never More Vital

    Network and Digital Services were Never More Vital

    As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.

    September, 2022

  • Embrace Product image - Embracing the Hybrid Workplace with a Cloud-first Strategy

    Embracing the Hybrid Workplace with a Cloud-first Strategy

    During the pandemic, organizations quickly transitioned to remote work. But now, as we emerge from the pandemic, organizations need to transition to a more flexible, hybrid work model driven by cloud-enabled digital transformation. The employee experience must be at the center of defining a digital workplace. This Research Byte outlines the things that organizations should do to embrace the digital workplace models of tomorrow and how service providers are helping to facilitate this transformation. We highlight the efforts of one such service provider, Unisys, based on its recent analyst and advisor event.

    July, 2022

  • PrimaryImage Travel and Hospitality Digital Services - Travel and Hospitality Digital Services 2022–2023 RadarView™

    Travel and Hospitality Digital Services 2022–2023 RadarView™

    The Travel and Hospitality Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 93-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.

    May, 2022

  • Wiprofullstride - Leading with a Unified and Integrated Approach to the Cloud – The New Way to Stay Ahead in the Cloud Services Market

    Leading with a Unified and Integrated Approach to the Cloud – The New Way to Stay Ahead in the Cloud Services Market

    The change in customer behavior brought on by the pandemic became the perfect platform for service providers to offer integrated cloud solutions by bringing together their consulting and advisory services, domain expertise, and deep engineering capabilities. Over the past 12 to 18 months, several leading service providers stepped up to enable enterprises to redesign their infrastructure from the core. This report discusses how Wipro followed this trend by introducing Wipro FullStride Services for its customers. As part of its cloud strategy, in July 2021, Wipro introduced Wipro FullStride Cloud Services to strengthen its position as a full-stack service provider that looks at personas, processes, data, apps, and infrastructure. The company has been advancing its cloud initiatives and plans to invest USD 1 billion over the next three years in technology, acquisitions, people, and partnerships.

    January, 2022

  • Primary Image FA Business Process Transformation 2021 2022 - F&A Business Process Transformation 2021–2022 RadarView™

    F&A Business Process Transformation 2021–2022 RadarView™

    The F&A Business Process Transformation 2021–2022 RadarView™ aims to help enterprises identify the correct finance digital transformation partner by detailing service capability and offering a portfolio of leading providers in the F&A space. It provides an all-encompassing view of key F&A service providers under three broad parameters of practice maturity, domain ecosystem, and investments and innovation. The 72-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.

    January, 2022

  • PrimaryImage Blockchain Services 2021 2022 - Blockchain Services 2021–2022 RadarView™

    Blockchain Services 2021–2022 RadarView™

    The Blockchain Services 2021– 2022 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key blockchain service providers who can help companies expedite business transformation leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.

    December, 2021

  • PrimaryImage Contact Center BPT 2021 2022 - Contact Center Business Process Transformation 2021– 2022 RadarView™

    Contact Center Business Process Transformation 2021– 2022 RadarView™

    The Contact Center Business Process Transformation 2021 –2022 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite transformation of the customer service function. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 85-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    December, 2021

  • MoneyShot Government Cloud Platforms 2021 2022 RadarView - Government Cloud Platforms 2021–2022 RadarView™

    Government Cloud Platforms 2021–2022 RadarView™

    The Government Cloud Platforms 2021–2022 RadarView™ addresses the need for government departments and agencies to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 33-page report also provides our point of view on how government cloud platform providers are catering to the changing needs of public sector agencies through a wide portfolio of products and services. Avasant delivers a general ranking for these providers based on the key dimensions of product maturity, enterprise adaptability, and future readiness.

    November, 2021

  • PrimaryImages Digital Workplace Services - Digital Workplace Services 2021 RadarView™

    Digital Workplace Services 2021 RadarView™

    The Digital Workplace Services 2021 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partnership ecosystem, and investments and innovations, thus supporting enterprises in identifying the right workplace transformation partner. The 97-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.

    September, 2021

  • PrimaryImage Cloud Platform 2021 - Cloud Platforms 2021 RadarView™

    Cloud Platforms 2021 RadarView™

    The Cloud Platforms 2021 RadarView™ report addresses the need for enterprises to leverage cloud platforms to accelerate their digital journeys, embrace the cloud, and identify the right cloud platform providers to partner with. The 50-page report also provides our point of view on how cloud platform providers are catering to the changing needs of enterprises through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.

    September, 2021

  • BPT Horizons Primary Image - Business Process Transformation Horizons

    Business Process Transformation Horizons

    The report identifies key trends shaping business process management and outsourcing. It helps enterprises identify how peers are transforming their operations, how outsourcing engagements are evolving, and provides Avasant’s view. This report also highlights areas where service providers are focused on developing capabilities to meet the evolving needs of enterprises to help them be future-ready.

    March, 2021