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  • IT Best Practices - Controlling IT Security Costs

    Controlling IT Security Costs

    Developing an effective security management process is key to controlling costs and protecting your IT environment. This article provides key points for choosing between using integrated functionality in network devices and using a specialized functional appliances.

    October, 2002

  • IT Staffing - IT Staffing Trends in Organizations With ERP Applications in Place (Oct 2002)

    IT Staffing Trends in Organizations With ERP Applications in Place (Oct 2002)

    Many organizations will be facing the need to move their operations to an ERP system to stay competitive and to control costs. The challenges of bringing your company into the ERP world are manageable, as many other organizations have demonstrated, but it will require a major investment of management time, creativity, and effort.

    October, 2002

  • IT Spending Benchmarks - IT Spending and Management Patterns in Organizations With E-Commerce in Place (Oct 2002)

    IT Spending and Management Patterns in Organizations With E-Commerce in Place (Oct 2002)

    Businesses seeking to gain more control of their purchasing transactions are investigating B2B networks in the form of private exchanges.

    October, 2002

  • IT Spending Benchmarks - E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)

    E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)

    The latest data estimates retail e-commerce sales for 1Q02 at $9.849 billion, an increase of 19.3% from 1Q01.

    October, 2002

  • IT Best Practices - Eliminating Software Bugs Could Save Billions

    Eliminating Software Bugs Could Save Billions

    About two-thirds of users polled experienced significant software bugs last year; their organizations averaged 40 major and 49 minor bugs during that period. To better estimate the cost of bugs in the real world, researchers conducted case studies in the transportation and financial services sectors. 

    October, 2002

  • Technology Trends - E-Business at the Crossroads

    E-Business at the Crossroads

    Despite enormous potential, e-business and e-commerce companies have often been disappointed by the results obtained from their investments. The spectacular shakeout of the dot coms last year has emphasized this point. Even in light of these events, now is not the time to give up on e-business efforts. Nevertheless, E-business can only work if the organization is ready to embrace changes in its business methods.

    October, 2002

  • Research Bytes - Nearly One-Third of Polled Firms Have No Written IT Security Policy

    Nearly One-Third of Polled Firms Have No Written IT Security Policy

    A survey conducted in June 2002 by Computer Economics revealed that 30% of the organizations polled do not have written IT security policies in place, despite the fact that written policies are key to a successful security effort.

    October, 2002

  • Research Bytes - IT Contract and Consulting Providers Receive Mediocre Report Cards

    IT Contract and Consulting Providers Receive Mediocre Report Cards

    A newly released study conducted by Computer Economics indicates that most end user organizations do not feel their contract and consulting service providers are delivering as high a quality of service as they would like.

    October, 2002

  • Technology Trends - ROI for Collaborative Product Commerce

    ROI for Collaborative Product Commerce

    A new study shows that positive ROI for collaborative product commerce (CPC) is readily achievable. All respondents to the research survey reported significant savings in time and cost.

    October, 2002

  • IT Best Practices - North American Industry Classification System

    North American Industry Classification System

    The 1997 North American Industry Classification System (NAICS) is designed as a replacement for the 1987 Standard Industry Classification system.

    October, 2002

  • IT Best Practices - Managing the IT Benchmarking Process

    Managing the IT Benchmarking Process

    During economic downturns, many organizations cut their IT benchmarking activities in order to conserve resources. This may be prudent in many cases; however, it may lack wisdom in the long term. This article outlines key points to keep in mind in conducting an IT spending benchmark.

    September, 2002

  • Technology Trends - Do Open Operating Systems Pay Off in the Enterprise?

    Do Open Operating Systems Pay Off in the Enterprise?

    The combination of Microsoft’s animosity, technological improvements, and marketplace competition creates openings for an ever-increasing number of open operating systems. Considering these OS alternatives from the enterprise perspective shows that the various flavors of Linux offer some intriguing economic possibilities. 

    September, 2002

  • Technology Trends - The Future of the Tumultuous CRM Industry: Interview with John Ragsdale

    The Future of the Tumultuous CRM Industry: Interview with John Ragsdale

    With continued importance being placed on customer care, the buzz around CRM is continuing to grow. CRM companies are changing hands at a rapid pace: Clarify was recently acquired by Nortel; Vantive was acquired by PeopleSoft; Siebel still remains independent but is getting close with Lucent; and Oracle, SAP, and Baan have plans to convert their back-office suites into fully functional front- and back-office systems. To see how all the moving and shaking affects Clarify and the rest of the CRM industry, Computer Economics decided to get into the trenches and talk with one of the key players in CRM--John Ragsdale, a group manager at Clarify.

    September, 2002

  • IT Best Practices - Protecting Your Networks from Intrusion

    Protecting Your Networks from Intrusion

    Computer Economics has determined that the economic impact of virus attacks on information systems around the world amounted to $12.1 billion in 1999. Enterprises were attacked by well-known intrusions, such as Melissa and ExploreZip, during the first six months, accounting for a business loss of $7.6 billion in the first half of 1999.

    September, 2002

  • Research Bytes - Malicious Code Attacks Had $13.2 Billion Economic Impact in 2001

    Malicious Code Attacks Had $13.2 Billion Economic Impact in 2001

    Malicious code attacks continued to have significant economic impact during 2001. The following figures show the Computer Economics analysis of the worldwide economic impact of malicious code attacks. Data is provided by year and for specific high profile incidents.

    September, 2002