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  • IT Best Practices - Issues Facing First Time Software Exporters (May 2002)

    Issues Facing First Time Software Exporters (May 2002)

    If your company has sold its software primarily within the United States but seeks to expand distribution overseas, there are a number of threshold questions to consider and some legal obstacles through which to navigate. Following is a brief summary of some of the relevant considerations, but each point raised should be investigated in detail prior to committing time and resources to plans for software export.

    September, 2002

  • IT Best Practices - Click-Through Contracts: How to Make Them Stick (Sep 2001)

    Click-Through Contracts: How to Make Them Stick (Sep 2001)

    A "Click-Through" agreement is any legal document contained within computer software, whether online or offline, by which the vendor seeks to enter into a binding contract with the user of that website or software. Instead of scribbling your "John Hancock," you click a button, check a box, or otherwise indicate your electronic assent. As a relatively new form of contracting, these electronic agreements have created a dilemma for lawmakers and have resulted in several lawsuits. For the vendor, creating an enforceable agreement requires familiarity with these decisions to see what works, and what does not.

    September, 2002

  • IT Spending Benchmarks - Top 100 e-Automobile Dealers for 2001 (May 2002)

    Top 100 e-Automobile Dealers for 2001 (May 2002)

    In April 2002, PRIMEDIA's Ward's Dealer Business announced its second annual ranking of the top 100 U.S. e-dealers, who accounted for more than 80,000 online vehicle sales in 2001. The 2001 e-dealers sold almost 20,000 more vehicles online than in 2000, according to Ward's Dealer Business.

    September, 2002

  • IT Spending Benchmarks - Online Retail Sales Show Steady Growth (May 2002)

    Online Retail Sales Show Steady Growth (May 2002)

    According to BizRate.com, 1Q02 revealed year-over-year online retail sales gains of 41.1% to $11.60 billion versus $8.22 billion 1Q01.

    September, 2002

  • IT Spending Benchmarks - Online Interaction Between Patient and Physician (May 2002)

    Online Interaction Between Patient and Physician (May 2002)

    Currently very few people communicate with their physicians online, and most physicians have serious reservations about giving patients their email addresses because (as earlier Harris Interactive research has shown) of concerns about reimbursement, privacy of patient information, and potential malpractice liability.

    September, 2002

  • IT Spending Benchmarks - DoubleClick Gross Margins Improve 1Q02 (May 2002)

    DoubleClick Gross Margins Improve 1Q02 (May 2002)

    DoubleClick reported revenue of $83.7 million for 1Q02. Gross margins improved over 500 basis points versus first quarter 2001 to 61.7%. GAAP net loss was ($6.0) million and GAAP EPS was ($0.04) within the range of pro forma EPS guidance provided by the company. Exclusive of certain non-cash and non-recurring items, pro forma net income was $1.4 million for the first quarter with pro forma EPS of $0.01. This is the first time in the company's history that it has reported pro forma profitability in its first quarter.

    September, 2002

  • IT Spending Benchmarks - McAfee.com 1Q02 Revenue Up $5.9 Million

    McAfee.com 1Q02 Revenue Up $5.9 Million

    McAfee.com revenue for 1Q02 the quarter was $18.8 million, up $5.9 million from the same period during the prior year, representing year-over-year revenue growth of 46%. First quarter revenues increased slightly over fourth quarter revenues of $18.6 million.

    September, 2002

  • IT Spending Benchmarks - BASF Issues Over $1 Billion in Commercial Paper in Six Weeks  (May 2002)

    BASF Issues Over $1 Billion in Commercial Paper in Six Weeks (May 2002)

    BASF Aktiengesellschaft started using an electronic trade platform in the beginning of February 2002 to issue commercial paper via the Internet. BASF issued over $1 billion of commercial paper via the U.S. Internet marketplace cpmarket.com during the first six weeks of operation.  

    September, 2002

  • IT Spending Benchmarks - iVillage 1Q02 Report (Jun 2002)

    iVillage 1Q02 Report (Jun 2002)

    iVillage, 1Q02 revenues increased 20% to $15.1 million compared to revenues of $12.6 million for 1Q01. Net loss for the first quarter of 2002 before the cumulative effect of the accounting charges was $8.7 million, or ($0.16) per share.

    September, 2002

  • Technology Trends - We Are Just Starting to Learn About How People Use the Internet

    We Are Just Starting to Learn About How People Use the Internet

    Internet users are beginning to show their preferences. Health information, travel services and information, online entertainment, and retail shopping have become some of the most popular online activities. We have also started to grasp what works and what flops on the web. Customer service, user friendly sites, and email marketing are among the most important aspects of successful Internet marketing.

    September, 2002

  • Technology Trends - Almost Everyone Yahoos

    Almost Everyone Yahoos

    Net revenues for Yahoo! in the first fiscal quarter ended March 31, 2002, totaled $192.7 million compared to net revenues of $180.2 million for the first quarter ended March 31, 2001. EBITDA (earnings before interest, taxes, depreciation, amortization and stock compensation expense) for the first quarter 2002 was $24.4 million, or 13% of revenues, compared to EBITDA for the first quarter 2001 of $0.9 million.

    September, 2002

  • Technology Trends - Get on Top of Supply Chain and Customer Management Applications

    Get on Top of Supply Chain and Customer Management Applications

    Supply chain difficulties and customer relationship management (CRM) missteps directly impact the corporate bottom line. Solutions center around sharing information through new partnerships conducted through the Internet. But, accomplishing this goal requires an unprecedented openness and trust among participants.

    September, 2002

  • Technology Trends - Supercomputers Move Into Commercial Applications

    Supercomputers Move Into Commercial Applications

    If you need scalability, nothing beats the capabilities of a supercomputer. Today TFLOPS (trillion floating point operations per second) machines are common, and within the next ten years, supercomputers will be running ten times faster. While supercomputers have long been used in government laboratories, the widespread use of these machines in commercial applications has been a quietly growing phenomenon.

    September, 2002

  • Outsourcing - Choosing the Right Off-Shore Outsourcing Company

    Choosing the Right Off-Shore Outsourcing Company

    During the past few years, offshore IT outsourcing has emerged as a viable and economic solution to today's crippling domestic IT worker shortage. Companies have found that offshore IT outsourcing saves them up to 50% or more in total project costs by eliminating personnel recruitment costs, sky-high IT payrolls, and the expenses associated with offering benefits and providing physical space and equipment for new hires.

    September, 2002

  • Technology Trends - Global Telecom Consolidation: What Goes Around Comes Around

    Global Telecom Consolidation: What Goes Around Comes Around

    The global telecom industry stands on the verge of a major realignment, one as significant to the global market as the breakup of the AT&T monopoly in 1984 was to the U.S. market.

    September, 2002