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  • Canada Digital and IT Services 2023 2024 - Canada Digital and IT Services 2023–2024 RadarView™

    Canada Digital and IT Services 2023–2024 RadarView™

    The Canada Digital and IT Services 2023–2024 RadarView™ can help Canadian enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 67-page report also highlights top market trends in the Canadian region and Avasant’s viewpoint.

    August, 2023

  • PrimaryImage Trust and Safety Business Process Transformation 2023–2024 RadarView - Trust and Safety Business Process Transformation 2023–2024 RadarView™

    Trust and Safety Business Process Transformation 2023–2024 RadarView™

    The Trust and Safety Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for trust and safety services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right trust and safety services partner. The 56-page report highlights top supply-side trends in the trust and safety services space and Avasant’s viewpoint.

    November, 2023

  • PrimaryImage Contact Center Business Process Transformation 2023–2024 - Contact Center Business Process Transformation 2023–2024 RadarView™

    Contact Center Business Process Transformation 2023–2024 RadarView™

    The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    January, 2024

  • PrimaryImage Contact Center BPT 2022 2023 - Contact Center Business Process Transformation 2022–2023 RadarView™

    Contact Center Business Process Transformation 2022–2023 RadarView™

    The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    November, 2022

  • PrimaryImage Contact Center BPT 2021 2022 - Contact Center Business Process Transformation 2021– 2022 RadarView™

    Contact Center Business Process Transformation 2021– 2022 RadarView™

    The Contact Center Business Process Transformation 2021 –2022 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite transformation of the customer service function. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 85-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    December, 2021

  • Primary Image Canada Digital Services 2021 2022 - Canada Digital Services 2021–2022 RadarView™

    Canada Digital Services 2021–2022 RadarView™

    The Canada Digital Services 2021–2022 RadarView™ addresses Canadian enterprises’ needs and helps them identify and adopt the right technologies combined with appropriate implementation strategies. The 91-page report also identifies key service providers and system integrators that can help these enterprises in business transformation.

    December, 2021