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  • Primary Image Claims Processing Business Process Transformation 2022 2023 - Claims Processing Business Process Transformation 2022–2023 RadarView™

    Claims Processing Business Process Transformation 2022–2023 RadarView™

    The Claims Processing Business Process Transformation 2022–2023 RadarView™ assists organizations in identifying service providers in the claims processing space. It provides an analysis of service provider capabilities in technology, domain expertise, and delivery-related capabilities to assist insurance enterprises in identifying strategic partners for claims process transformation. The 73-page report also highlights top market trends in the claims processing space and Avasant’s viewpoint.

    December, 2022

  • PrimaryImage Contact Center BPT 2022 2023 - Contact Center Business Process Transformation 2022–2023 RadarView™

    Contact Center Business Process Transformation 2022–2023 RadarView™

    The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    November, 2022

  • Cover Page - Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Avasant’s Service Provider ESG Maturity Index 2022–2023 benchmarks service providers based on their ESG disclosures. Enterprises are looking more closely at the goals and impact of their providers and partners. The report aims to help enterprises make better procurement decisions in order to meet their own ESG goals. The inaugural edition features 17 service providers and classifies them based on our ESG performance benchmarking index that factors more than 50 data points across four parameters: environmental, social, governance, and ESG disclosure compliance and the UN Sustainable Development Goals (SDGs) coverage.

    November, 2022

  • PrimaryImage Intelligent Process Mining Platforms 2022 2023 - Intelligent Process Mining Platforms 2022–2023 RadarView™

    Intelligent Process Mining Platforms 2022–2023 RadarView™

    The Intelligent Process Mining Platforms 2022–2023 RadarView™ assists organizations in identifying strategic partners for process mining by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key process mining platform providers utilizing three parameters: product maturity, enterprise adaptability, and future readiness. The 54-page report also highlights top market trends in the process mining space and Avasant’s viewpoint.

    November, 2022

  • Cover for Apps - IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on IT services solution and pricing trends. The report covers market (buyer) perspective, macro trends from the service provider community, and finally, the pricing, solution, and staffing trends in the space. The report examines trends across services including infrastructure and cloud services, application services, and digital services. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, and data collection, as well as the AvaMark Price Benchmarking database.

    August, 2022

  • Product Image NASSCOm report - Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass

    Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass

    The traditional reluctance to adopt the cloud for engineering and manufacturing functions is fading, driven by the need for remote collaboration. As the cloud-native application ecosystem for engineering and manufacturing matures, enterprises are turning to the cloud for higher bandwidth and computing requirements. The pandemic acted as a key enabler in driving faster adoption of the cloud, leading to continued growth in the global cloud market for engineering and manufacturing operations. In this context, NASSCOM and Avasant release the report Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass to help enterprises understand key trends shaping this space.

    November, 2022

  • PrimaryImage Workday HCM Services 2022 2023 - Workday HCM Services 2022–2023 RadarView™

    Workday HCM Services 2022–2023 RadarView™

    The Workday HCM Services 2022–2023 RadarView™ helps organizations define their approach for Workday HCM adoption and identify the right implementation partner to support them in their journey. It assesses Workday HCM service providers based on their ability to offer implementation and managed services with limited disruption. The 55-page report also provides our point of view on how Workday HCM service providers cater to enterprises’ changing needs through a wide portfolio of accelerators and preconfigured solutions, thus delivering a general ranking based on key dimensions of practice maturity, partner ecosystem, and investment and innovation.

    November, 2022

  • PrimaryImage Manufacturing Digital Services 2022 2023 - Manufacturing Digital Services 2022–2023 RadarView™

    Manufacturing Digital Services 2022–2023 RadarView™

    The Manufacturing Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 92-page report also highlights top market trends in the manufacturing digital services space and Avasant’s viewpoint.

    November, 2022

  • PrimaryImage Digital Workplace Services 2022 - Digital Workplace Services 2022 RadarView™

    Digital Workplace Services 2022 RadarView™

    The Digital Workplace Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 96-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.

    November, 2022

  • PrimaryImage Oracle Cloud ERP Services - Oracle Cloud ERP Services 2022–2023 RadarView™

    Oracle Cloud ERP Services 2022–2023 RadarView™

    The Oracle Cloud ERP Services 2022–2023 RadarView™ helps enterprises define their approach for Oracle Cloud ERP adoption and identify the right implementation partner to support them in their journey. It assesses implementation services providers based on their ability to offer services with limited disruption. The 78-page report also provides our point of view on how Oracle Cloud ERP implementation service providers are serving the changing needs of organizations through a multitude of customized frameworks, proprietary tools, and platforms, thus delivering a general ranking based on the key dimensions of practice maturity, partner ecosystem, and investment and innovation.

    November, 2022

  • PrimaryImage Digital CX Services 2022 2023 - Digital CX Services 2022-23 RadarView™

    Digital CX Services 2022-23 RadarView™

    The Digital CX Services 2022-23 RadarView™ provides information to assist enterprises in building digital customer experience (CX) and customer relationship management (CRM) strategies for charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can help expedite an organization’s CX transformation journey. It also highlights detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 87-page report also highlights key industry trends in the digital CX space and Avasant’s viewpoint on them.

    October, 2022

  • PrimaryImage PC Insurance Digital Services 2022 2023 - Property and Casualty Insurance Digital Services 2022–2023 RadarView™

    Property and Casualty Insurance Digital Services 2022–2023 RadarView™

    The Property and Casualty Insurance Digital Services 2022–2023 RadarView™ can help property and casualty insurers craft a robust strategy for digital transformation based on the industry’s outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 103-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.

    October, 2022

  • PrimaryImage Procurement BPT 2022 - Procurement Business Process Transformation 2022 RadarView™

    Procurement Business Process Transformation 2022 RadarView™

    The Procurement Business Process Transformation 2022 RadarView™ assists enterprises in identifying strategic partners for their procurement business process transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key procurement service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the procurement business process transformation space. The 58-page report also highlights top market trends in the procurement business process transformation space and Avasant’s viewpoint on them.

    September, 2022

  • Cover Image - Driving digital transformation with IT and OT convergence

    Driving digital transformation with IT and OT convergence

    Manufacturers are under constant pressure to increase automation, lower costs, and leverage smart manufacturing. But, in doing so, they face multiple challenges. These include scaling their digitalization initiatives, bridging data silos, and future-proofing systems. These goals require greater integration of data between what is commonly known as information technology (IT) and operational technology (OT). This research byte outlines what manufacturers should do to integrate IT and OT to reap the full benefits of digital transformation. We also highlight one services firm, Hitachi Vantara, as an example of a service provider addressing this emerging need through its set of products and services for IT and OT convergence.

    September, 2022

  • PrimaryImage Freight and Logistics Digital Services 2022–2023 - Freight and Logistics Digital Services 2022–2023 RadarView™

    Freight and Logistics Digital Services 2022–2023 RadarView™

    The Freight and Logistics Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 70-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.

    September, 2022