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The Rise of Agentic AI: Salesforce Leads the Charge with Agentforce
The market for enterprise-ready, generative AI-driven CRM solutions is rapidly transforming with the emergence of agentic AI. This evolution, from predictive bots to responsive copilots, has culminated in agents that not only generate responses but also take action. At Dreamforce 2024, Salesforce introduced Agentforce, an autonomous AI agent that automates every customer interaction and integrates seamlessly across platforms such as Slack, offering an upgrade over Einstein Copilot. While Salesforce currently leads the way in agentic AI, competitors are swiftly closing the gap. As Gen AI rapidly evolves, enterprises stand to gain from the innovations and advancements made by leading platform vendors.
October, 2024
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Life and Annuities Insurance Digital Services 2023–2024 Market Insights™
This report identifies key demand-side trends in the life and annuities (L&A) insurance space that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.
July, 2023
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F&A Business Process Transformation 2023–2024 Market Insights™
The F&A Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any F&A outsourcing project. The report also highlights key challenges enterprises face today while outsourcing F&A processes.
February, 2024
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Internet of Things Services 2024 RadarView™
The Internet of Things Services 2024 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It offers a 360-degree view of key providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 78-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint on them.
April, 2024
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Blockchain Services 2024 Market Insights™
This report highlights key demand-side trends in the blockchain space, guiding enterprises in refining their blockchain strategy. It covers essential technology and blockchain services trends, insights, and challenges faced by enterprises based on Avasant’s assessment.
December, 2024
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Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware
Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).
March, 2023
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Cybersecurity Services 2023 Market Insights™
The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.
June, 2023
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Digital CX Services 2023 Market Insights™
The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.
August, 2023
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Tech-enabled Sustainability Services 2023–2024 Market Insights™
The Tech-enabled Sustainability Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any tech-enabled sustainability projects. The report also highlights key challenges that enterprises face today.
November, 2023
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Intelligent Document Processing Platforms 2023 RadarView Scan™
Avasant’s Intelligent Document Processing Platforms 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing IDP platform. The 33-page report also highlights how vendors leverage their capabilities to provide IDP services to address these challenges.
December, 2023
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Banking Process Transformation 2024 RadarView™
The Banking Process Transformation 2024 RadarView™ provides information to assist enterprises in building a banking BPO service strategy and charting an action plan for banking process service transformation. It identifies key global banking BPO service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 71-page report highlights key industry trends in the banking process transformation space and Avasant’s viewpoint.
May, 2024
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Text-to-Video Generation Tools: Trends, Challenges, and Opportunities
Video generation technology has undergone multiple evolutionary leaps. In the 2010s, convolutional neural networks (CNNs), a deep learning algorithm, revolutionized the ability to classify and analyze images, spreading its applications across facial recognition, medical imaging, and more. In 2014, generative adversarial networks (GANs) emerged, another deep learning algorithm capable of creating realistic images but limited to simpler tasks like anime creation, face swapping, and basic video analytics due to the lack of context understanding and gesture synchronization.
July, 2024
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Cybersecurity in the Era of Robotics
Recent advances in AI have led to the development of specialized robots that can perform tasks previously thought to be exclusive to humans, including visual perception, speech recognition, and decision-making. However, as the world prepares for a deluge of humanoids, the wide adoption of robots presents unique cybersecurity threats, from data interception to device hijacking. Many are due to a lack of native cybersecurity features in robotic equipment and related technologies, such as the IoT. Hence, to fully capitalize on the potential of robotics, government, industry, and academia are collaborating to strengthen security in every robotic development and deployment area.
September, 2024
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From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI
Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.
November, 2024
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End-user Computing Services 2024–2025 Market Insights™
The End-user Computing Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing services project. The report also highlights key challenges that enterprises face today.
December, 2024
Technologies
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