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  • PrimaryImage Cybersecurity Services 2023 RadarView - Cybersecurity Services 2023 RadarView™

    Cybersecurity Services 2023 RadarView™

    The Cybersecurity Services 2023 RadarView™ assists organizations in identifying strategic partners for cybersecurity services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 83-page report highlights top supply-side trends in the cybersecurity space and Avasant’s viewpoint on them.

    June, 2023

  • RV Market Insights - Higher Education Digital Services 2023–2024 Market Insights™

    Higher Education Digital Services 2023–2024 Market Insights™

    The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.

    July, 2023

  • PrimaryImage Digital CX Services 2023 RadarView - Digital CX Services 2023 RadarView™

    Digital CX Services 2023 RadarView™

    The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.

    August, 2023

  • RB Product Image Data and Cloud - Data and Cloud: The Silent Soldiers of the Gen AI Revolution

    Data and Cloud: The Silent Soldiers of the Gen AI Revolution

    Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.

    October, 2023

  • DataCenterManagedServices2023 24 - Data Center Managed Services 2023–2024 Market Insights™

    Data Center Managed Services 2023–2024 Market Insights™

    The Data Center Managed Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management projects. The report also highlights key data center management challenges that enterprises face today.

    November, 2023

  • RB Product Image Gen ai A key enabler 450x450 - Generative AI: A Key Enabler of Personalized and Intelligent CX

    Generative AI: A Key Enabler of Personalized and Intelligent CX

    Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.

    December, 2023

  • RB Product Image for website AWS Gen AI - AWS Bets on Model Flexibility and Hardware Efficiency for a Distinctive Generative AI Advantage

    AWS Bets on Model Flexibility and Hardware Efficiency for a Distinctive Generative AI Advantage

    Major hyperscalers, including Microsoft, Google, and AWS, have embraced generative AI, offering foundation models and proprietary software and hardware accelerators. However, as the generative AI landscape continues to evolve, establishing a unique selling proposition has become challenging. Customers, too, are facing a dilemma in choosing generative AI vendors. AWS stands out strategically in this landscape where differentiation is becoming increasingly elusive, offering Amazon Bedrock’s extensive flexibility in model selection and making substantial investments in purpose-specific AI hardware such as AWS Trainium and AWS Graviton.

    February, 2024

  • Retail Digital Services 2024 - Retail Digital Services 2024 RadarView™

    Retail Digital Services 2024 RadarView™

    The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.

    March, 2024

  • Market insights Product Image - Banking Process Transformation 2024 Market Insights™

    Banking Process Transformation 2024 Market Insights™

    The Banking Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.

    May, 2024

  • PrimaryImage Cybersecurity Services 2023 - Cybersecurity Services 2023 Market Insights™

    Cybersecurity Services 2023 Market Insights™

    The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.

    June, 2023

  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • Primary Image Digital CX Services 2023 Market Insights scaled - Digital CX Services 2023 Market Insights™

    Digital CX Services 2023 Market Insights™

    The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.

    August, 2023

  • RB Featured Image Quantum Computing in Action - Quantum Computing in Action - Charting a New Course for Logistics Optimization

    Quantum Computing in Action – Charting a New Course for Logistics Optimization

    Addressing data challenges requires strategic investment in innovative tools, robust data management practices, and the use of pre-trained ML models effectively. However, the ever-accelerating pace of data generation and the need to run numerous scenarios for optimal decision-making continue to be daunting. The limitations of traditional computing capabilities often pose significant challenges in managing vast amounts of data in real time. This situation underscores the need to pivot to the next generation of computing power—high-performance computing, edge, and quantum computing modalities.

    October, 2023

  • PrimaryImage Intelligent ITOps Services 2023–2024 RadarView 450x450 - Intelligent ITOps Services 2023–2024 RadarView™

    Intelligent ITOps Services 2023–2024 RadarView™

    The Intelligent ITOps Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.

    November, 2023

  • PrimaryImage Property and Casualty Insurance Management Software 2023 RadarView Scan 450x450 - Property and Casualty Insurance Management Software 2023 RadarView Scan™

    Property and Casualty Insurance Management Software 2023 RadarView Scan™

    Avasant’s Property and Casualty Insurance Management Software 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing P&C insurance management software. The 29-page report also highlights how vendors leverage their capabilities to provide P&C insurance management services to address these challenges.

    December, 2023