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Cybersecurity Services 2023 RadarView™
The Cybersecurity Services 2023 RadarView™ assists organizations in identifying strategic partners for cybersecurity services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 83-page report highlights top supply-side trends in the cybersecurity space and Avasant’s viewpoint on them.
June, 2023
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Digital CX Services 2023 RadarView™
The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
August, 2023
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Data and Cloud: The Silent Soldiers of the Gen AI Revolution
Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.
October, 2023
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Data Center Managed Services 2023–2024 Market Insights™
The Data Center Managed Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management projects. The report also highlights key data center management challenges that enterprises face today.
November, 2023
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Generative AI: A Key Enabler of Personalized and Intelligent CX
Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.
December, 2023
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AWS Bets on Model Flexibility and Hardware Efficiency for a Distinctive Generative AI Advantage
Major hyperscalers, including Microsoft, Google, and AWS, have embraced generative AI, offering foundation models and proprietary software and hardware accelerators. However, as the generative AI landscape continues to evolve, establishing a unique selling proposition has become challenging. Customers, too, are facing a dilemma in choosing generative AI vendors. AWS stands out strategically in this landscape where differentiation is becoming increasingly elusive, offering Amazon Bedrock’s extensive flexibility in model selection and making substantial investments in purpose-specific AI hardware such as AWS Trainium and AWS Graviton.
February, 2024
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Cybersecurity Services 2023 Market Insights™
The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.
June, 2023
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Digital CX Services 2023 Market Insights™
The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.
August, 2023
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Quantum Computing in Action – Charting a New Course for Logistics Optimization
Addressing data challenges requires strategic investment in innovative tools, robust data management practices, and the use of pre-trained ML models effectively. However, the ever-accelerating pace of data generation and the need to run numerous scenarios for optimal decision-making continue to be daunting. The limitations of traditional computing capabilities often pose significant challenges in managing vast amounts of data in real time. This situation underscores the need to pivot to the next generation of computing power—high-performance computing, edge, and quantum computing modalities.
October, 2023
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Intelligent ITOps Services 2023–2024 RadarView™
The Intelligent ITOps Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.
November, 2023
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Property and Casualty Insurance Management Software 2023 RadarView Scan™
Avasant’s Property and Casualty Insurance Management Software 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing P&C insurance management software. The 29-page report also highlights how vendors leverage their capabilities to provide P&C insurance management services to address these challenges.
December, 2023