Grid View
List View-
Bridging Sourcing Cultures in Mergers: A Roadmap to Sustainable Integration
When organizations merge, sourcing functions often become a hidden fault line—not due to systems or spend categories, but because of deeply embedded cultural differences. Avasant’s Six-Pillar Organizational Change Management (OCM) Framework enables successful cultural integration in sourcing, turning potential friction into a platform for growth.
August, 2025
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From Legacy to Leadership: How State and Local Governments Are Powering Public Services through Technology
State and local governments across the US and Europe are accelerating digital transformation to redefine public service delivery, improve governance, and boost citizen engagement. This technological evolution is integral to achieving resilient, efficient, and equitable public sector outcomes. This article examines the complexity and real-world impact of modernization across critical government functions by weaving enterprise-scale deployments and concrete numerical data into each transition stage.
September, 2025
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Salesforce Services 2025 Market Insights™
The Salesforce Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2025
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Healthcare Provider Digital Services 2025 RadarView™
The Healthcare Provider Digital Services 2025 RadarView™ can help healthcare providers craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 91-page report also highlights top market trends in the healthcare provider space and Avasant’s viewpoint.
October, 2025
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Talent Acquisition Business Process Transformation 2025–2026 RadarView™
The Talent Acquisition Business Process Transformation 2025–2026 RadarView™ assists organizations in identifying strategic partners for talent acquisition business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key talent acquisition business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby helping enterprises identify the right service partner. The 58-page report highlights top supply-side trends in the talent acquisition space and Avasant’s viewpoint on them.
December, 2025
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SAP SuccessFactors Services 2023 RadarView™
The SAP SuccessFactors Services 2023 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 55-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.
May, 2023
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Higher Education Digital Services 2023–2024 Market Insights™
The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.
July, 2023
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End-user Computing Services 2023 Market Insights™
The End-user Computing Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing projects. The report also highlights key end-user computing challenges that enterprises face today.
September, 2023
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Data Center Managed Services 2023–2024 RadarView™
The Data Center Managed Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 68-page report highlights top supply-side trends in the data center managed services space and Avasant’s viewpoint on them.
November, 2023
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SAP S/4HANA Services 2023–2024 RadarView™
The SAP S/4HANA Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP S/4HANA by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 77-page report also highlights the top supply-side trends in the SAP S/4HANA services space and Avasant’s viewpoint.
January, 2024
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IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023
In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2024
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Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
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Conversational AI Platforms 2024 RadarView™
The Conversational AI Platforms 2024 RadarView™ assists enterprises in evaluating key vendors providing conversational AI platforms. It provides a 360-degree view of key conversational AI platform providers across the dimensions of product maturity, enterprise adaptability, and future readiness, thereby supporting enterprises in identifying the right platform partners. The 31-page report highlights top supply-side trends in the conversational AI space and Avasant’s viewpoint on them.
June, 2024
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Freight and Logistics Digital Services 2024 RadarView™
The Freight and Logistics Digital Services 2024 RadarView™ can help freight and logistics enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid these enterprises in identifying the right partners and service providers to accelerate their digital transformation in this space. The 64-page report also highlights top market trends in the freight and logistics industry and Avasant’s viewpoint.
August, 2024
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Leading Change: Strategies for Generative AI Transformation
Over the past two decades, we have been at the forefront of technological innovation, from RPA in the early 2000s to AI in the 2010s, and now Gen AI is becoming essential after ChatGPT’s launch in 2022. Technology’s impact has evolved from automating blue-collar tasks to transforming white-collar roles like strategy and design thinking. Amid this shift, change management is critical yet often overlooked, with a success rate of only 33%, leaving many employees struggling or unfit for new roles. This research byte analyzes change management strategies across different use cases and identifies best practices for driving effective organizational change.
September, 2024
Automation
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