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End-user Computing Services 2023 Market Insights™
The End-user Computing Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing projects. The report also highlights key end-user computing challenges that enterprises face today.
September, 2023
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Workday HCM Services 2023–2024 RadarView™
The Workday HCM Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for Workday HCM adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of Workday HCM service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 45-page report highlights top supply-side trends in the Workday HCM services space and Avasant’s viewpoint on them.
November, 2023
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Intelligent Document Processing Platforms 2023 RadarView Scan™
Avasant’s Intelligent Document Processing Platforms 2023 RadarView Scan™ helps enterprises in evaluating key vendors providing IDP platform. The 33-page report also highlights how vendors leverage their capabilities to provide IDP services to address these challenges.
December, 2023
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Intelligent Automation Services 2023–2024 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
February, 2024
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IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023
In this quarterly report (Calendar Qtr 1, 2023), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
May, 2023
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Rethinking Customer Experience in Uncertain Times
Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.
July, 2023
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Generative AI Idea to Action: Execution Strategies for Enterprises and Service Providers
This report examines the recent developments in the generative AI field following the introduction of ChatGPT, outlining essential strategies for businesses and service providers to optimize their gains. It delves into the tangible benefits generative AI offers to enterprises and providers, highlighting its transformative impact on outsourcing agreements. This includes novel pricing models and productivity enhancements in IT and BPO services. Furthermore, the report identifies potential opportunities for service providers tailored to the specific needs of enterprises.
September, 2023
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Workday HCM Services 2023–2024 Market Insights™
The Workday HCM Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Workday HCM project. The report also highlights key challenges that enterprises face today.
November, 2023
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Product Lifecycle Management Software 2023 RadarView Scan™
Avasant’s Product Lifecycle Management Software 2023 RadarView™ Scan helps enterprises in evaluating key vendors providing PLM software. The 31-page report also highlights how vendors leverage their capabilities to provide PLM services to address these challenges.
December, 2023
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SAP SuccessFactors Services 2023 Market Insights™
The SAP SuccessFactors Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any SAP SuccessFactors migration projects. The report also highlights key challenges that enterprises face.
May, 2023
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RCM Business Process Transformation 2023 RadarView™
The RCM Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for RCM services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right RCM services partner. The 66-page report highlights top supply-side trends in the RCM services space and Avasant’s viewpoint.
July, 2023
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Generative AI Gold Rush: Mitigating the Risks
While generative AI has captured widespread attention, its uptake has been relatively sluggish due to the pressing concerns surrounding intellectual property rights, data privacy, ethical biases, hallucinations, and environmental vulnerabilities. This whitepaper delves into the imperative enterprise strategy of deploying generative AI with comprehensive safeguards. It also highlights the endeavors of technology companies and governments to establish robust guardrails for generative AI, thus enabling responsible and secure integration. By proactively addressing these critical challenges, organizations can effectively harness the power of generative AI while mitigating its potential risks.
September, 2023
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Data Center Managed Services 2023–2024 RadarView™
The Data Center Managed Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 68-page report highlights top supply-side trends in the data center managed services space and Avasant’s viewpoint on them.
November, 2023
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SAP S/4HANA Services 2023–2024 RadarView™
The SAP S/4HANA Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP S/4HANA by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 77-page report also highlights the top supply-side trends in the SAP S/4HANA services space and Avasant’s viewpoint.
January, 2024
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IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023
In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2024
Automation
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