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Business Process Services Pricing and Solution Trends: H1 2023
In this report, Avasant provides key information on pricing and solution trends for the Business Process Services industry from the past 12 months. The report covers various aspects, including market demand and provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
June, 2023
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Claims Processing Business Process Transformation 2023 RadarView™
The Claims Processing Business Process Transformation 2023 RadarView™ helps organizations in identifying strategic partners for claims processing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right claims processing services partner. The 66-page report highlights top supply-side trends in the claims processing services space and Avasant’s viewpoint.
September, 2023
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Telehealth Services Platform 2023–2024 RadarView Scan™
Avasant’s Telehealth Services Platform 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing telehealth services platforms. The 25-page report also highlights how these vendors leverage their capabilities to provide telehealth services to address the ongoing healthcare challenges.
February, 2024
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Retail Digital Services 2024 Market Insights™
The Retail Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the retail industry. The report also highlights key challenges that enterprises face today in this space.
March, 2024
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Benelux Digital Services 2024 RadarView™
The Benelux Digital Services 2024 RadarView™ can help Benelux enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 71-page report also highlights top market trends in the Benelux region and Avasant’s viewpoint.
July, 2024
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Leading Change: Strategies for Generative AI Transformation
Over the past two decades, we have been at the forefront of technological innovation, from RPA in the early 2000s to AI in the 2010s, and now Gen AI is becoming essential after ChatGPT’s launch in 2022. Technology’s impact has evolved from automating blue-collar tasks to transforming white-collar roles like strategy and design thinking. Amid this shift, change management is critical yet often overlooked, with a success rate of only 33%, leaving many employees struggling or unfit for new roles. This research byte analyzes change management strategies across different use cases and identifies best practices for driving effective organizational change.
September, 2024
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Intelligent Document Processing Platforms 2024–2025 Market Insights™
The Intelligent Document Processing Platforms 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends for navigating the document processing landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.
December, 2024
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Large Language Model Operations Platforms 2024–2025 Market Insights™
This report identifies key demand-side trends in the large language model operations space, helping enterprises improve their AI operations management capabilities. It provides an overview of key observations and business challenges that Avasant considers important to highlight in this space.
March, 2025
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Digital Enterprise 4.0: Digital Persistence Amid Volatility
The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
June, 2023
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Claims Processing Business Process Transformation 2023 Market Insights™
The Claims Processing Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any claims processing services project. The report also highlights key challenges that enterprises face today.
September, 2023
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Generative AI: The Vigilant Watchtower for Data Centers
Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.
February, 2024
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Manufacturing Digital Services 2024 Market Insights™
The Manufacturing Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the manufacturing industry. The report also highlights key challenges that enterprises face today.
April, 2024
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Benelux Digital Services 2024 Market Insights™
The Benelux Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Benelux region. The report also highlights key challenges that the region’s enterprises face today.
July, 2024
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Mortgage Business Process Transformation 2024 RadarView™
The Mortgage Business Process Transformation 2024 RadarView™ assists organizations in identifying strategic partners for mortgage business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key mortgage business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 51-page report highlights top supply-side trends in the mortgage business process transformation space and Avasant’s viewpoint on them.
September, 2024
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CPG Digital Services 2024 RadarView™
The CPG Services 2024 RadarView™ helps consumer packaged goods enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 83-page report also highlights top market trends in the consumer packaged goods space and Avasant’s viewpoint.
December, 2024
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