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  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • RB Featured Image for website 1 450x450 - Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™

    Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™

    The Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the GCC region. The report also highlights key challenges that enterprises face today.

    February, 2024

  • PrimaryImage Cloud Paltforms 2023 - Cloud Platforms 2023 RadarView™

    Cloud Platforms 2023 RadarView™

    The Cloud Platforms 2023 RadarView™ assists organizations in identifying strategic partners for cloud adoption by providing a detailed analysis of key cloud platform providers across product maturity, enterprise adaptability, and innovation road map. The 32-page report highlights top supply-side trends in the cloud platforms space and Avasant’s viewpoint.

    October, 2023

  • RVBadges PrimaryImages 2 - Hybrid Enterprise Cloud Services 2023–2024 RadarView™

    Hybrid Enterprise Cloud Services 2023–2024 RadarView™

    The Hybrid Enterprise Cloud Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 74-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.

    February, 2024

  • RVBadges PrimaryImages42 Read Only - Intelligent Automation Services 2022–2023 RadarView​™

    Intelligent Automation Services 2022–2023 RadarView​™

    The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.

    March, 2023

  • Digital Talent Capability scaled - Digital Talent Capability 2023–2024 Market Insights™

    Digital Talent Capability 2023–2024 Market Insights™

    The Digital Talent Capability 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can aid in building a digital talent strategy and help them chart out an action plan for filling the digital talent gap. The report also highlights Avasant’s viewpoint on key technology and talent-related trends that are expected to have a long-term impact on any digital transformation project.

    November, 2023

  • RB Featured Image for website 3 - Hybrid Enterprise Cloud Services 2023–2024 Market Insights™

    Hybrid Enterprise Cloud Services 2023–2024 Market Insights™

    The Hybrid Enterprise Cloud Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud services challenges that enterprises face today.

    February, 2024

  • Slide15 - SD-WAN Managed Services 2022–2023 RadarView™

    SD-WAN Managed Services 2022–2023 RadarView™

    The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.

    March, 2023

  • RB Industrial Metaverse and Generative AI - Industrial Metaverse and Generative AI: A Game Changer for Industry 4.0

    Industrial Metaverse and Generative AI: A Game Changer for Industry 4.0

    Industry 4.0 represents a seismic shift in the manufacturing and industrial landscape. The convergence of technologies like AR/VR, the Industrial Internet of Things, and AI enables advanced digitalization to accelerate product design and development, optimize production, and improve quality. Using advanced technologies and concepts such as digital twins, digital threads, and generative AI expedites the shift toward smart manufacturing. While embracing advanced digitalization is appealing, the path to Industry 4.0 transformation presents several obstacles, such as IT-OT integration and building a unified data model. This research byte covers two key areas—the industrial metaverse and generative AI—showing how advanced digitalization is poised to disrupt manufacturing and industrial processes and operations.

    December, 2023

  • Fortifying Generative AI Microsofts Vigilance on Security Trust and Governance  - Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance

    Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance

    As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.

    February, 2024

  • PrimaryImage IOT Services 2023 RadarView - Internet of Things Services 2023 RadarView™

    Internet of Things Services 2023 RadarView™

    The Internet of Things Services 2023 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It provides a 360-degree view of key service providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 71-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint.

    May, 2023

  • Gen Ai Product Image - AI for Profit: How Generative AI is Reshaping Revenue Strategies

    AI for Profit: How Generative AI is Reshaping Revenue Strategies

    Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.

    December, 2023

  • RVBadges PrimaryImages 3 - Intelligent Automation Services 2023–2024 RadarView™

    Intelligent Automation Services 2023–2024 RadarView™

    The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.

    February, 2024

  • Internet of Things IOT Services 1 - Internet of Things Services 2023 Market Insights™

    Internet of Things Services 2023 Market Insights™

    The Internet of Things Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any IoT projects. The report also highlights key IoT challenges that enterprises face today.

    May, 2023

  • Slide16 - Blockchain Services 2023–2024 RadarView™

    Blockchain Services 2023–2024 RadarView™

    Avasant’s Blockchain Services 2023–2024 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.

    December, 2023