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AI Grows to Create a Hyperpersonal Customer Experience
Companies are increasing their use of artificial intelligence (AI) and machine learning (ML) as new use cases emerge and AI deployment has gotten easier. Particularly retail and creative sectors such as media and entertainment are using AI to create hyperpersonal experiences for their customers. Organizations are finding these experiences easier to create with supervised learning models that allow business leaders to govern data inputs and identify desired business outcomes. Use cases in the metaverse and improved energy efficiency for AI could help continue to drive adoption in the next few years. However, enterprises should plan with care as ethical issues around some AI uses have not been resolved. These trends, and others, are covered in our Applied AI and Advanced Analytics Services 2022 RadarView™.
Applied AI and Advanced Analytics Services 2022 RadarView™
The Applied AI and Advanced Analytics Services 2022 RadarView™ assists organizations in identifying strategic partners for AI and analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI and analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 76-page report also highlights top market trends in the AI and analytics space and Avasant’s viewpoint.