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IT Asset Management Best Practices 2013
For IT departments, the task of keeping track of all the hardware, configurations, software licenses, user permissions, and other information regarding IT assets is exceedingly complex. IT asset management systems can make the challenge less formidable. In this study, we look at the changing nature of the asset management field, at how far along organizations are in implementing asset management systems, and at some of the tools and options for improving asset management. We also assess asset management adoption by organization size and sector. (15 pp., 5 figs.) [Research Byte]
Adoption of IT Asset Management Reaching Maturity
IT asset management (ITAM) systems improve the tracking of location, configuration, and identity of computer assets and related data, while reducing the effort required to collect and maintain this information. This study provides an overview of ITAM systems adoption and economic experience. We review key activities supported by ITAM systems and key features found in leading vendor solutions. We then assess adoption trends, return on investment (ROI) experience, and total cost of ownership (TCO) experience of organizations. The data is assessed for the composite sample of 200 organizations and by organization size and sector. We conclude with our recommendations on requirements that ITAM systems should meet. (14 pp., 11 figs.) [Executive Summary]
New Regulations on Disposal of Computer Equipment
In the past five years, important new regulations concerning disposal of electronic equipment (e-waste) have been implemented all over the world. This article outlines the pertinent laws and guidelines regarding the manufacture and disposal of computer equipment and provides guidelines for selecting a qualified e-cycler as a strategy to ensure compliance. (5 pp., 1 fig.)[Executive Summary]
IT Asset Management: Visibility Equals Increased Value
This Research Byte is an executive summary for our full report, IT Asset Management: A Foundation for IT Value, which analyzes the business value of IT asset management systems, which allow IT organizations to do more with fewer resources. The report also breaks down the details of IT asset management processes, which IT executives may use as an outline for identifying the specific benefits to be included in the business case for improving IT asset managment systems.
IT Asset Management: A Foundation for IT Value
IT assets, such as hardware and software, represent large investments that CIOs must effectively manage if they are to deliver business value to the organization. The report analyzes the business value of IT asset management systems, which allow IT organizations to do more with fewer resources. The report also breaks down the details of IT asset management processes, which provides a useful outline for identifying the specific benefits to be included in the business case for improving IT asset managment systems. (4 pp., 2 figs.)[Executive Summary].
IT Asset Management: How Effective Is Your Strategy? (2Q03)
IT asset management is a critical discipline that can significantly boost efficiency and cost savings, but is in need of a good deal of attention in many IT organizations. This article provides an overview of this important discpline.
Enterprise Patch Management Is Resource Intensive (December 2002)
Errors in software are much more common, and often more damaging, than flaws in other products used by businesses. Proper patch management systems and techniques can lower maintenance costs and improve application performance.