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Business Analysts Bridging the Gap Between Business and IT
Digital transformation has evolved beyond the mere digitalization of analog processes. Most businesses are now rethinking their business processes from the ground up. Therefore, it is not surprising that in 2021 there is an increase in business analyst staffing.
Staffing Ratios for the Business Analyst Function
The role of the business analyst is among the most important in the IT organization, serving as a bridge between the IT group and the users it serves. Therefore, understanding the proper level of staffing for this position is crucial. This article analyzes the statistics from a survey of nearly 200 CIOs and senior IT managers conducted by Computer Economics. Staffing ratios for the business analyst function are provided in terms of the total IT headcount, application development headcount, and user headcount. The effects of organization size and outsourcing status on these metrics are also documented. (12 pp., 9 figs.) [Research Byte]