business process outsourcing trends

In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on trends in the business process services space and pricing trends on a functional level. The report covers the market (buyer) perspective, macro trends from the service provider community, and the space’s pricing, solution, and staffing trends. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

July, 2022