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  • BPS Pricing and Solution Trends H1 2023 Product Image - Business Process Services Pricing and Solution Trends: H1 2023

    Business Process Services Pricing and Solution Trends: H1 2023

    In this report, Avasant provides key information on pricing and solution trends for the Business Process Services industry from the past 12 months. The report covers various aspects, including market demand and provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    June, 2023

  • Cover for Q3 2023 - Business Process Services — Provider Trends Q3 2023

    Business Process Services — Provider Trends Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    December, 2023

  • Cover for Q4 2023 and CY2023 - Business Process Services – Provider Trends CQ4 2023 and CY 2023

    Business Process Services – Provider Trends CQ4 2023 and CY 2023

    In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    April, 2024