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  • IT Best Practices - Chargeback and Showback Adoption and Best Practices

    Chargeback and Showback Adoption and Best Practices

    The IT organization is often perceived as a cost sink. However, when IT costs are made transparent, a deeper understanding of the value of IT can be achieved. In this study, we look at how far along organizations are in implementing two distinct but related IT financial management best practices: chargeback and showback of IT costs. We also assess chargeback and showback adoption by organization size and sector. We conclude by discussing some of the ways to make both practices work for IT organizations. (23 pp., 12 fig.) [Research Byte]

    October, 2017

  • IT Best Practices - Holding IT Accountable for Energy Costs

    Holding IT Accountable for Energy Costs

    Rising energy costs are creating new pressures on IT managers to lower the amount of energy consumed by data centers. Yet, surprisingly, nearly half of IT organizations are not held accountable for energy costs in their IT budgets. This article analyzes current practices in IT budgeting for power and cooling costs, looks at two key concepts for assessing the return on investment from more energy-efficient data center technologies, and suggests ways in which IT mangers could actually benefit from having utilities charged to the IT budget. (4 pp., 4 figs.)[Executive Summary]

    March, 2008

  • IT Best Practices - IT Accounting and Chargeback Systems

    IT Accounting and Chargeback Systems

    IT accounting and chargeback systems are integral for tracking IT resources. Computer Economics has researched and summarized IT accounting and chargeback systems of five major players in the cost accounting software space.

    March, 2002