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COVID-19 Impact on IT Organizations and Service Provider Relationships – April 2020
As the COVID-19 pandemic continues, IT leaders are asking what actions they should take and what a recovery will look like. The recovery will include reorganization of IT service delivery, invocation of force majeure, and renegotiation of support agreements with third parties. This presentation lays out the expected life-cycle stages for the current pandemic and its impact on IT services short-term and long-term. We also outline specific contractual and legal considerations that IT leaders should understand in renegotiating relationships with service providers.
April, 2020
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Coronavirus Impact Index by Industry A RadarView Assessment
COVID-19 fears continue to grip the world, with a growing number of people infected and dying. In addition to the human tragedy, there is also a massive impact on business. But these effects vary by industry. To truly understand the impact of the Coronavirus on the world's economy, it is important to view its effects by industry.
March, 2020
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Blunting the Impact of Pandemic-Induced Travel Restrictions on Offshore Service Delivery
As global enterprises brace for the uncertain impact of the coronavirus pandemic, travel bans and visa restrictions have complicated the landscape for companies that manage a global workforce and have partners in different countries. This Research Byte provides recommendations to prevent negative impacts on business operability and customer satisfaction.
March, 2020
covid19
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