digital adoption in banking

Macroeconomic factors such as volatile interest rates, financial and geopolitical crises, and lower GDP growth forecasts among advanced economies are putting significant pressure on banks . With the growth of fintech and digital-only banks, traditional banks are being challenged to reinvent themselves. Banks need to invest in artificial intelligence (AI) and data analytics in order to look at new business models and hyperpersonalized customer experience. These emerging trends are covered in Avasant’s Banking Digital Services 2022–2023 RadarView™.

April, 2022