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Disaster Recovery Lessons Learned from Hurricane Katrina
Katrina exposed a weakness in the disaster recovery plans of many organizations. In addition to providing a secondary data center to recover critical IT business systems, companies must also plan to relocate key IT support personnel and key users to administer those systems. This article outlines key considerations in preparing for a Katrina-level disaster and provides updated guidelines for the safe distance and location of the recovery data center. (5 pp., 1 fig.)[Executive Summary]
Data Center Recovery Site Planning: Geographic Considerations
The U.S. federal government and private industry have developed new guidelines that can be helpful in deciding the optimal distance between the data center and its recovery site. Based on various studies conducted over the past few years, it is clear that the placement of a recovery site too far away from the main data center can be as much of a problem as placing it too close. This research report provides recommendations for the optimal distance, based on U.S. Federal Government guidelines, industry best practices, and the need to balance risk with speed of recovery. (5 pp. with footnotes of sources.)[Executive Summary]
IT Contract and Consulting Providers Receive Mediocre Report Cards
A newly released study conducted by Computer Economics indicates that most end user organizations do not feel their contract and consulting service providers are delivering as high a quality of service as they would like.