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Outsourcing as a Strategy for Controlling Website Costs
Corporate websites have become essential for doing business in most industries. However, our latest research indicates that the total cost of maintaining websites can often exceed expectations. This article examines the factors driving website maintenance costs and the use of outsourcing as a strategy for controlling the costs of website maintenance.
August, 2005
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Web Services and Service-Oriented Architecture (SOA)
Although just beginning to take shape, the vision for Web services is to provide interoperability between disparate systems so that isolated applications and data can be integrated into a single Information Systems framework. In a world of burgeoning e-commerce, Web applications and interoperability can make or break a business. What are the business drivers for deploying Web services, and how does it impact your existing IT infrastructure? What are the issues, pitfalls, and benefits of an SOA and Web services? Who are the early adopters? How can you prepare?
September, 2004
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Projections for 2004 Show Strong E-Commerce Growth
The rising US economy is just one source of good news for e-commerce prospects in 2004. Contrary to many opinions, e-commerce has led the US recovery. Even before general spending rose following the tax cuts, e-commerce was responsible for higher productivity and revenues.
December, 2003
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Do Mature Online Markets Reduce Price Differences?
Because of numerous competitive e-commerce sites selling the same categories of merchandise, one would think that prices for these items should become more similar as time passes. Instead, as online markets mature, these prices are diverging. Knowing the drivers for these price divergences will better prepare electronic merchants to compete in cyberspace and guide them in setting their prices at levels consistent with the characteristics of their sites.
November, 2003
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The Practicalities of Offshore Outsourcing E-Commerce Sites
The ability to develop and maintain e-commerce websites with labor costing less than half that of US workers is enticing many organizations to consider sending that work to offshore outsourcers. Now that global competition is the game, it only makes sense to turn toward a global workforce. While the economics of outsourcing seem very attractive, keep in mind that having an offshore company perform the work introduces a number of new problem areas.
October, 2003
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E-Government Trends and Maturity Status
For the average citizen or business, interfacing with the local, state, or federal government can often be a frustrating and time-consuming venture. Will the Internet simplify our interactions with the government? What is the status of e-business in the government sector, also called e-government? When will we be able to use the Internet for many of these functions? How serious is the government about e-business and how fast are they moving? What are the hurdles with implementing e-government?
October, 2003
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E-Commerce Projections for 2004 Are Up
Despite the tighter budgets facing much of the IT industry, e-commerce will see higher spending in the next year. Companies have learned a lot about what works on the Internet and are putting that knowledge to use. During 2004, efforts will be based on smaller projects that target specific markets.
October, 2003
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Build Credibility and Trust Into Your Website
The factors that encourage customers to interact frequently with a website revolve around the issues of credibility and trust. Marketers and customers are in conflict regarding the use of information. Online marketers would like to gather detailed information about their customers to be able to group them for targeted marketing and personalized offerings. Customers do appreciate personalization when it suits their needs.
August, 2003
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Is Web Usability Worth the Cost (3Q03)
A variety of standards organizations and professional organizations are espousing Web usability techniques and testing. The assessment of site usability is still as much art as science, because the factors that allow individuals to successfully apply the features of a website depend as much on psychology as on factual principles. Despite the challenges involved in upgrading site usability, in most cases positive returns from such investments are realized.
July, 2003
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E-Business: Fad or True Transformation? (2Q03)
Exactly where is e-business today? Is it just hype, or is it beginning to add true value to the organization? Are companies moving forward? Are they seeing a competitive advantage with e-business?
April, 2003
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Early XML Trials Show Good Returns (1Q03)
Enterprises are beginning to apply XML as a common framework for developing more flexible content presentations. XMLâs power, flexibility, and solid payback means universal acceptance is almost a certainty. We strongly recommend that all IT managers become knowledgeable about XML applications that will address the needs of their organizations
January, 2003
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B2B Online Usage by Manufacturing Companies (November 2002)
Only 10 percent of the manufacturing plants surveyed were making online payments to vendors in 2000. However about 30 percent plan to be conducting business in this manner by year-end 2002.
November, 2002
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IT Spending and Management Patterns in Organizations With E-Commerce in Place (Oct 2002)
Businesses seeking to gain more control of their purchasing transactions are investigating B2B networks in the form of private exchanges.
October, 2002
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E-Commerce and Computer Network Data from the U.S. Census Bureau (October 2002)
The latest data estimates retail e-commerce sales for 1Q02 at $9.849 billion, an increase of 19.3% from 1Q01.
October, 2002
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E-Business at the Crossroads
Despite enormous potential, e-business and e-commerce companies have often been disappointed by the results obtained from their investments. The spectacular shakeout of the dot coms last year has emphasized this point. Even in light of these events, now is not the time to give up on e-business efforts. Nevertheless, E-business can only work if the organization is ready to embrace changes in its business methods.
October, 2002
e-commerce
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