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Create E-Commerce Value Using Business Models (September 2002)
Sales of goods sold online in the U.S. will reach $1.7 trillion by 2004, according to Computer Economics. European firms will sell another $600 billion in the same period. Clearly, successful e-commerce sites can be highly profitable in such a market, but competitive pressures will limit the successes to those websites that correctly implement value drivers into their business models.
September, 2002
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Checklist for Evaluating E-Commerce Security
Numerous successful website violations demonstrate e-commerceâs vulnerability to security threats. A successful security program necessitates a continuing cycle of evaluating, improving, and rebuilding defenses. This article provides a checklist to assist in developing a cost-effective policy that takes into account all factors required for success. (3 pp.)
August, 2002
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E-Commerce and ERP Software Acquisition Plans for 2002 (August 2002)
Most sectors continue to invest in e-commerce software, while the acquisition of ERP software seems to have slowed according to the 13th annual Information Systems and E-Business Spending study conducted by Computer Economics.
August, 2002
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Predict Website Visitor Purchasing Behavior (August 2002)
Dealing with a large number of e-commerce shoppers in an efficient manner is always a challenge, so website managers can benefit from being able to reliably predict the buying probability of site visitors. Figure 1, based on eight months of Amazon.com activity, shows that website shoppers may visit a site several times, when purchases are made several items may be bought at the same time, and only 0.36 purchases are made during the average visit.
August, 2002
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Virtual Online Assistants (July 2002)
An independent study of virtual online assistants conducted by The Usability Company has revealed that customer acceptance of this new technology depends in large measure on the details of implementation. The survey was sponsored jointly by eGain Communications and a large European bank.
July, 2002
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What Causes Price Differences in E-Commerce? (June 2002)
The causes for differing prices in e-commerce that last over long time periods provide important information regarding competition in these markets. Just as few passengers on the same airline flight pay the same fare, online buyers often pay significantly differing amounts for the same merchandise. Studies of persistent price differences between Internet merchants and prices that different buyers are willing to pay offer insights into how websites should be designed, what products should be sold online, and the importance of being recognized as a trusted seller.
June, 2002
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E-Commerce Staff Increasing (June 2002)
E-Commerce staff as a percentage of IS staff is increasing in most sectors compared to the prior three-year period.
June, 2002
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EDI Practices in 2002 (May 2002)
Many people speculated that the Internet and the World Wide Web would be the death of EDI. Wrong! EDI is alive and well according to the 13th annual Information Systems and E-Business Spending study conducted by Computer Economics. EDI via direct dial connections with suppliers remains one of the most popular methods for organizations to exchange large amounts of data.
May, 2002
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E-Business Practices in 2002 (May 2002)
E-business practices are becoming rather widely adopted in most industry sectors according to the 13th annual Information Systems and E-Business Spending study conducted by Computer Economics. Virtually all of the organizations that participated in the 2002 study have web sites and large percentages of companies in every sector are using B2B or B2C applications.
May, 2002
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G10 Trends in Retail Payment Methods
The Web may be worldwide but the differences in payment methods for non-cash transactions in the G10 countries vary considerably. This short report shows for the G10 countries in 1999, the percentage of payments by debit card, credit card, direct debit, credit transfer, and paper check.
April, 2002
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Guarding the Gate Is Essential for E-Commerce: The Case for Firewalls (Aug 2000)
The ever-expanding Internet creates new opportunities for hackers to disrupt e-commerce daily. Network firewalls can do much to make your e-commerce site less attractive to hackers, though even the best guard dog cannot entirely overwhelm attempts to penetrate your security. This article provides recommendations for evaluating various approaches to firewall technology.
February, 2002
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