- Grid View
- List View
Avasant Key Sponsor of IAOP OWS21
The COVID-19 pandemic caused major disruption for service providers and customers alike. Many customers found that their provider contracts did not include clauses to address things like work-from-home, unavailability of key resources, etc. This presentation will outline lessons learned during the recent pandemic in contract negotiation and how future contracts should be revised based on these lessons learned.
Avasant Digital Forum: Vendor Governance Reimagined: Enabling Business Agility in the Digital Enterprise
In the era of Digital Transformation, our vendor relationships have become increasingly complex. The rapid adoption of digital technologies, flexible contracts and platform-based services have necessitated a radical change in the global service delivery model. And now, the COVID-19 pandemic is further transforming our vendor relationships, pushing us to redefine our engagement strategies, restructure contracts and increase offshore delivery. We have been forced to rethink how we create adaptable, resilient and responsive vendor governance models.
Future of Governance: Driving Business Agility and Resilience
The business and vendor landscape is changing due to market uncertainties and complex technologies. Avasant leaders provided insights on how to address these challenges and define the future of governance in a digital ecosystem
Governance Transformation: How to evolve your vendor governance capabilities for the future digital ecosystem
An increasing focus on business outcomes and transformation initiatives are presenting significant challenges to traditional governance structures. Vendor management staff must adopt a more holistic, strategic perspective, new skills, and a greater understanding of end-to-end multi-provider service processes.