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Leveraging Generative AI in Human Capital Management
This article explores how integrating generative AI solutions in human capital management (HCM) platforms is improving HR processes. Leading HR platform providers, such as SAP SuccessFactors, Oracle, UKG, ADP, and Workday, are embracing generative AI to enhance job posting, candidate screening, employee upskilling, and personalized employee experiences. By automating tasks like job description creation and resume screening, generative AI solutions save time and improve accuracy. Moreover, employees can benefit from tailored learning recommendations and receive personalized experiences based on their preferences and career goals. However, although this integration brings a great potential, it is important to address data privacy, algorithmic biases, and transparency in decision-making to ensure the ethical and responsible use of generative AI in HCM solutions.
Automation As a Driver for HR Transformation
With rising labor costs, a skills gap, and the “great resignation,” human capital management is a strategic imperative. It is no longer just about back-office functions but about talent retention and increasing productivity while keeping costs down. Vendors are responding to these challenges by developing new capabilities such as self-service to reduce time on administrative tasks and artificial intelligence to automate processes and make personalized recommendations to employees, managers, and HR staff.
HCM Adoption Trends and Customer Experience 2019
Human capital management (HCM) systems are becoming increasingly essential as business leaders recognize that success depends on recruiting and retaining the best people. But while the adoption rate for HCM systems is high, there are challenges in deploying them. This report quantifies the current adoption and investment trends for HCM technology as well as the benefits driving companies to expand their HCM implementations.