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Business Analyst Staffing Ratios 2021
Business analysts as a percentage of the IT staff has risen from its previous decline, and we expect that this will be the trend. The business analyst serves as a bridge between the IT organization and business users. It is a multifaceted role that is important for ensuring that IT application systems meet business objectives. In this study, we assess staffing levels for the business analysts using four metrics: business analysts as a percentage of the IT staff, business analysts as a percentage of the delivery group, applications per business analyst, and users per business analyst. We also present ratios by organization size and sector.
Business Analysts Bridging the Gap Between Business and IT
Digital transformation has evolved beyond the mere digitalization of analog processes. Most businesses are now rethinking their business processes from the ground up. Therefore, it is not surprising that in 2021 there is an increase in business analyst staffing.