Job Failure

The successful completion of batch and online processing is crucial to meeting service level objectives in any data center, yet a surprising percentage of data centers do not routinely collect metrics concerning job failures. This article presents statistics concerning the average rate of job failure in IBM mainframe (z/OS) data centers along with the typical rate of failure experienced by organizations that implement best practices. We also break down failure rates by type of failure and provide recommendations for attaining best-practice status. (3 pp., 3 figs.)

December, 2007