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PLANS
  • IT Staffing - Laptop Growth and Impact on Technical Support Staffing Requirements

    Laptop Growth and Impact on Technical Support Staffing Requirements

    In many organizations, laptops are becoming a larger percentage of the PC inventory. From the perspective of IT organizations, laptops can ease the burden of relocations, changes, and upgrades. But there are also costs: Laptops cost more than comparably equipped desktops, introduce new security threats, suffer damage more frequently, and are more costly to repair than desktops. This study examines current trends in desktop and laptop PC acquisition, and how the changing mix of laptops to desktops is influencing IT staffing requirements. (5 pp., 9 figs.)[Executive Summary]

    August, 2008

  • Technology Trends - Falling Costs of Mobile Computing Drive Corporate Adoption

    Falling Costs of Mobile Computing Drive Corporate Adoption

    Replacement of desktop computers with laptops is increasing in many companies, driven primarily by the falling cost of laptops relative to desktop computers. In view of the inevitable shift to mobile computing, IT executives must address critical issues in managing this technology, the foremost of which is security of data that is untethered from the corporate network. This report tracks percentage of laptops to total PCs installed in corporate environments since 1999 and forecasts this metric through 2007. We also calculate the cost differential between laptops and desktops since 2002 and forecast this metric through 2008. (5 pp., 2 figs.)[Executive Summary]

    December, 2005