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IT Management Staffing Ratios 2014
This study examines the question of how many managers a well-run IT organization requires and presents staffing metrics for IT managers as well as two administrative support functions: IT finance/vendor management and clerical support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff. We also report metrics for IT finance and clerical staff. (16 pp., 8 fig.) [Research Byte]
April, 2014
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IT Management Staffing Ratios 2013
This study examines the question of how many managers a well-run IT organization requires and presents staffing metrics for IT managers as well as two administrative support functions: IT finance and vendor management, and clerical support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff. We also report metrics for IT finance and clerical staff. (11 pp., 8 Figs) [Research Byte]
May, 2013
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Improving IT Through Governance
Governance is a decision making and accountability framework for effective business management. Excellent governance is typically found in top performing companies and is a key factor for success. IT organizations are now placing a much greater emphasis on this important management concept, this article includes several elements that should be considered in developing an effective IT governance strategy. Click here to purchase.
November, 2004
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The Business Case for Linux Deployment
Linux has many advocates for use both in servers and on the desktop. The question arises, however, that in view of ongoing legal, financial, and technical controversies whether Linux is an effective enterprise-level strategy. Although there are a number of concerns in regard to Linux adoption, including legal challenges, return on investment, and the cost of ownership, many organizations find the economics of Linux to be positive. Click here to purchase. $95 (USD)
October, 2004
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Does Your Business Need a Data Warehouse?
Business managers have long struggled to have the right information to make the right business decision at the right moment. In fact, many of todayâs household retail namesâStarbucks, Amazon, Wal-Mart, Best Buy, Home Depotâattribute their ability to understand customer behavior and respond quickly to changes in buying patterns to their data warehouse deployments. You canât get the global view of the business that you need to make decisions from transactional systems. Click here to purchase. - $195 (USD)
February, 2004
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Outsourcing of Network Management Receives Mixed Review
Network Management is one of the most critical functions performed by the IT organization. Because of the dependency organizations now have on their network infrastructures, providing a consistently high level of service in this area is an absolute must.
March, 2003
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Online HR Management in Manufacturing Firms (December 2002)
Online HR management support is increasing steadily in manufacturing firms.
December, 2002
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ROI for Socially Responsible Information Technology Management (November 2002)
Because information technology now touches nearly every aspect of corporate life, IT management will be involved in setting policy in areas that, in times past, may have been of little concern to technologists.
November, 2002
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Nearly One-Third of Polled Firms Have No Written IT Security Policy
A survey conducted in June 2002 by Computer Economics revealed that 30% of the organizations polled do not have written IT security policies in place, despite the fact that written policies are key to a successful security effort.
October, 2002
Management
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